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Part-time, Temporary
25% Staff discount, H&M Incentive Program
Posted 22h ago
Apply by Aug 30
~16 hrs/week
Responsibilities
You will provide high-level customer service, assist at the cash desk and fitting rooms, and maintain the shop floor through merchandising and stock replenishment. You will also collaborate with your team to create welcoming experiences and guide customers through their shopping journey.
Requirements
You should be customer-focused, adaptable, and a strong communicator with a passion for the brand. While previous retail experience is preferred, it is not mandatory, and you must have the right to work in the UK.
Full job description
Job Description
As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.
You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.
Qualifications
Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
Action-oriented: Proactive and driven to take initiative and get things done with quality.
Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
English language skills
Preferable but not mandatory
Understanding of store operations & customer service skills from previous retail experience
Confident in offering customers advice on fashion trends, materials, sizing etc
Additional Information
This is a part-time TEMPORARY position with a contract of 16 hours a week. Please apply by sending in your CV in English as soon as possible.
Right to Work: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK before commencing employment.
Assessment Process: Due to high application volumes, you will be asked to complete an online, skills-based assessment. Your responses will be scored by an automated tool using predefined criteria set by H&M Group. The result may determine whether your application progresses further.
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Benefits:
We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Company Description
Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear – all equally important for the whole look.
Related keywords
Sales AdvisorRetailCustomer ServiceMerchandisingStock ManagementFashionStore OperationsPart-timeTemporaryH&M Group& Other StoriesCommunicationTeamworkFlexibility
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.
But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.
Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.
Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.
H&M Group's Moderation Policy:
Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world.
This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement
Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content.
We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
Offices: Årstaängsvägen 13, Stockholm, Stockholm 117 75, SE
How many Sales jobs are open in London, United Kingdom right now?
There are currently 5,676 open sales positions in London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in London, United Kingdom?
Companies currently hiring include Private Equity Insights, The Estée Lauder Companies Inc., Amazon, CoStar Group, Salesforce, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in London, United Kingdom?
Yes — 2683 of the 5676 open sales positions offer remote or hybrid work (453 remote, 2230 hybrid).
How do I apply for Sales jobs in London, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.