Lisbon, Portugal · Hybrid
About us: Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and ma…
Skills: Relationship Management, Upselling, Contract Negotiation, Strategic Account Planning, Customer Retention
Lisbon, Portugal · Hybrid
Associate - S&M - Customer Success Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at …
Skills: Business Development, Commercial Sales, Contract Management, Customer Experience (CX), Customer Relationship Management (CRM)
Lisbon, Portugal · On-site
Descrição da função/Principais responsabilidades: Acompanhar com proatividade comercial uma carteira de Clientes Empresas, com sentido de responsabilidade pelo cumprimento dos objetivos estabelecidos; Gestão de Risco de …
Skills: Commercial Proactivity, Credit Risk Management, Sales Negotiation, Client Relationship Management, Customer Service
Lisbon, Portugal · Hybrid
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career traje…
Skills: Outbound Prospecting, Lead Generation, Consultative Sales, Customer Experience, Strategic Prospecting
Lisbon, Portugal · Hybrid
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career traje…
Skills: Outbound Prospecting, Lead Generation, Consultative Sales, Customer Experience, SaaS Sales
Lisbon, Portugal · Hybrid
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career traje…
Skills: Outbound Prospecting, Lead Generation, Consultative Sales, Cold Calling, Objection Handling
Lisbon, Portugal · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Pricing Strategy, SaaS Pricing, Cloud Pricing, Commercial Strategy, Financial Modeling
Lisbon, Portugal · Remote OK
$38k–$58k/yr
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected…
Skills: People Management, Technical Support, Negotiation, Price Quotations, Service Contracts
Lisbon, Portugal · On-site
Are you passionate about helping people achieve their goals and delivering an exceptional customer experience? At goFLUENT, we are looking for a Learning Advisor to join our team. We highly value candidates with B2C sale…
Skills: B2C Sales, Customer Support, Persuasive Communication, Empathy, Follow-up Abilities
Lisbon, Portugal · On-site
Are you passionate about helping people achieve their goals and delivering an exceptional customer experience? At goFLUENT, we are looking for a Learning Advisor to join our team. We highly value candidates with B2C sale…
Skills: B2C Sales, Customer Support, Moroccan Arabic, English Fluency, Persuasive Communication
Lisbon, Portugal · On-site
Are you passionate about helping people achieve their goals and delivering an exceptional customer experience? At goFLUENT, we are looking for a Learning Advisor to join our team. We highly value candidates with B2C sale…
Skills: B2C Sales, Customer Support, Turkish Fluency, English Proficiency, Persuasive Communication
Lisbon, Portugal · On-site
Are you passionate about helping people achieve their goals and delivering an exceptional customer experience? At goFLUENT, we are looking for a Learning Advisor to join our team. We highly value candidates with B2C sale…
Skills: B2C Sales, Customer Support, Ukrainian Fluency, English Proficiency, Persuasive Communication
Lisbon, Portugal · On-site
A La Casa de las Carcasas é uma empresa de origem espanhola, fundada em 2013, especialista na venda de capas e acessórios para telemóvel. Rapidamente se tornou um sucesso e em pouco tempo expandiu-se por toda a Espanha, …
Skills: Customer Service, Sales Techniques, Stock Management, Visual Merchandising, Store Organization
Lisbon, Portugal · On-site
POSITION SUMMARY Why work with us? If you think that you are the perfect fit for our team and you are passionate about Hospitality, this is your opportunity! Lisbon Marriott Hotel believes in the power of our associates …
Skills: Sales Techniques, Revenue Maximization, Up-selling, Client Relationship Management, Contract Preparation
Lisbon, Portugal · On-site
A Mr. Blue está a selecionar os seus próximos Flagship Store Managers para duas localizações mais icónicas e de maior impacto do centro de Lisboa. Se o teu ADN é feito de elegância, estratégia e liderança inspiradora, es…
Skills: Retail Management, Leadership, KPI Management, Customer Experience, Visual Merchandising
Lisbon, Portugal · On-site
ABOUT US Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs. As we expand our product offerings, we rely on excepti…
Skills: Customer Service, Sales Conversions, CRM Management, RV Technical Knowledge, Lead Management
Lisbon, Portugal · On-site
SOBRE NÓS A Indie Campers é uma referência global em viagens de estrada, oferecendo a milhares de clientes a liberdade de explorar o mundo em autocaravanas e campervans totalmente equipadas. À medida que expandimos a nos…
Skills: Customer Service, Sales Conversion, CRM Management, Technical Product Demonstration, Lead Management
Lisbon, Portugal · Hybrid
$27k–$36k/yr
Career CategorySales & Marketing OperationsJob Description Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Por…
Skills: Business Analytics, Sales Force Effectiveness, Data Visualization, SQL, Tableau
Lisbon, Portugal · Hybrid
$27k–$36k/yr
Career CategorySales & Marketing OperationsJob Description Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Por…
Skills: Business Analytics, Data Visualization, SQL, Microsoft Excel, Microsoft PowerPoint
Lisbon, Portugal · On-site
Descrição da função/Principais responsabilidades: Acompanhar com proatividade comercial uma carteira de Clientes Empresas, com sentido de responsabilidade pelo cumprimento dos objetivos estabelecidos; Gestão de Risco de …
Skills: Credit Risk Management, Team Collaboration, Sales, Customer Relationship Management, Negotiation
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The Relationship Manager is responsible for managing mid-market Payments and Tax-Free accounts to drive growth, retention, and overall customer satisfaction. Key duties include identifying upsell opportunities, conducting business reviews, and coordinating with internal teams to resolve customer escalations.
Candidates should have commercial experience in relationship-building roles, ideally within the payments or FinTech industry. Fluency in both Portuguese and English is required, with Spanish or Italian being a plus.
Planet is a leading technology company transforming payments by putting customer experience first.
We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.
In recent years, we have experienced significant growth, expanding our services and global presence.
With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.
Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.
The primary objective of the Relationship Management team is to build and maintain relationships with our mid-market Payments and Tax-Free accounts, leading to improved customer lifespan and value. The Relationship Manager will be responsible for the growth, retention and overall satisfaction of their assigned customers.
Commercial focus: involving activities such as identifying upsell opportunities, negotiating contracts, and meeting booking quotas. This commercial aspect ensures revenue growth and profitability. They will partner directly with the peer teams on Cross sell activities.
Customer relationship management: Take ownership of customer satisfaction within assigned base, including but not limited to: conducting remote or in-person business reviews; coordinating customer meetings with Planet’s specialist teams; handling and resolving customer escalations and providing support where necessary.
Strategic account planning: Prepare account plans for each customer, outlining the customer's objectives and pain points, potential commercial opportunities, and a timeline for achieving goals.
Contract renewals and repricing: Coordinate customer contract renewals and negotiation to maximise customer retention.
Upselling of Planet products: Actively upsell products and services to assigned customer base, and identify opportunities to cross-sell new Planet products. Work closely with internal teams to ensure customers are live and transacting within agreed timeframes.
Customer performance tracking: Monitor customer data to track performance, identifying any churn, changes or discrepancies and coordinating appropriate resolution strategy. Monitor revenue ramp of new accounts/products/services against forecasted revenue and troubleshoot to optimise results.
Sharing best practices: Keep up to date with industry trends including compliance, product knowledge and best practices through research as well as Training & Development programs organised by Planet.
Collaboration: collaborate closely with cross-functional teams, including Support and other Ops teams, Pre-sales, Solution, Implementation, Finance, Marketing, and Executive Sponsors. Their role is to facilitate communication and alignment across these departments to solve potential issues and meet customer demands effectively.
Customer Advocacy: clearly articulate customers’ needs and pain points, and use this information to work with Planet internal teams to improve both service and products.
Commercial experience, ideally within a relationship-building role. Relevant courses / training desired but not required.
Experience in the payments or Tax-Free industry is highly valued. This includes knowledge of payment processing, financial technologies (FinTech), regulatory frameworks, and understanding the dynamics of the global payments ecosystem.
Strong communication, presentation, relationship-building, and problem-solving skills.
Keen interest in building strong customer relationships and fostering customer loyalty.
Passion for Planet’s values and culture; you represent our organization to our customers.
Fluent in Portuguese and English (written and verbal). Spanish or Italian is a plus.
Benefits:
Competitive salary and benefits package.
Opportunity to make a real impact on our business growth.
Work in a dynamic and fast-paced environment.
Be part of a passionate and collaborative team.
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
Flexible payments, software and tax-free shopping solutions built around your needs, through a single partnership.
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets. Stay safe: Planet recruiters may reach out on LinkedIn, but all formal communication happens via verified email, phone, or trusted video platforms — never social media messaging. We will never ask you for money or financial details.
Offices: Tully Business Park, Ballinahown, Galway, County Galway Rep, IE · Somerset House, 47-49 London Road, Redhill, Surrey RH11LU, GB · 22 Church Street, 4th Floor Washington Mall Phase II, Hamilton, Bermuda HM11, BM · 140 Yonge St, Suite 200, Toronto, Ontario M5C 1X6, CA · Av. Paseo de la Reforma No. 300, Piso 17, Col. Juarez, Delegacion Cuauhtemoc, Mexico City, Mexico 06600, MX
There are currently 205 open sales positions in Lisbon, Portugal listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Ayming, ComparaJá.pt, goFLUENT, Zendesk, Finastra, among others. Browse the listings above to see every active employer.
Yes — 93 of the 205 open sales positions offer remote or hybrid work (16 remote, 77 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
