Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Kärcher is the world's leading provider of cleaning technology. The family owned enterprise employs more than 16,000 people in 82 countries and more than 160 companies. More than 50,000 service centers in all countries e…
Skills: Service Strategy, P&L Management, Operational Excellence, Budgeting, KPI Management
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Do you possess the sharp communication skills and strategic thinking required to cultivate high-level corporate partnerships? Our award-winning consulting team is looking for an ambitious German-Speaking Business Develop…
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Krakow, Lesser Poland Voivodeship, Poland · On-site
Jesteśmy europejską siecią dyskontów, oferującą odzież dla całej rodziny i produkty dla domu w najniższych cenach. W Polsce rozwijamy się dynamicznie od ponad 15 lat. Nasz sukces osiągamy dzięki ludziom i ich zaangażowan…
Skills: Team Management, Sales Planning, Customer Service, Cash Register Operation, Inventory Management
Krakow, Lesser Poland Voivodeship, Poland · On-site
Air Liquide started its operations in Poland in 1995 and currently has more than 420 employees. Since then, we have become a key manufacturer and distributor of industrial, food, specialty and medical gases, steadily inc…
Skills: Clinical Promotion, Medical Device Sales, Respiratory Therapy, Business Development, Stakeholder Management
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Budujemy zrównoważone platformy handlowe, z których w każdym miesiącu korzystają miliony ludzi – kupują i sprzedają samochody, znajdują domy, zdobywają pracę oraz handlują rzeczami z drugiej ręki. To handel, który napraw…
Skills: Sales Management, Key Account Management, Relationship Building, English B1, MS Office
Krakow, Lesser Poland Voivodeship, Poland · On-site
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Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Company Description Autenti is a multi-product trust services platform combining company and identity verification, electronic signatures, and electronic delivery - covering the full digital trust chain in a single ecosy…
Skills: Paid Media Management, SaaS Funnel Optimization, Conversion Rate Optimization, A/B Testing, Marketing Automation
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Specialist – Regional Category Management (Surgical BU) EMEA/ANZ Why Ansell? At Ansell, by staying two steps ahead of workplace risk we aim to deliver innovative safety solutions that enhance people's quality of life. As…
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Krakow, Lesser Poland Voivodeship, Poland · Hybrid
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the wo…
Skills: Product Modelling, Sales Configurator Tools, Azure DevOps, .NET, Python
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
We are looking for a detail-oriented and customer-focused Customer Service Specialist to support our clients in the automotive sector. You’ll manage inquiries, orders, and support requests with professionalism and effici…
Skills: B2B Customer Service, CRM, SAP, Microsoft Excel, Data Analysis
Krakow, Lesser Poland Voivodeship, Poland · On-site
W Sephora piękno oznacza poczucie bycia dostrzeganym, docenianym i silnym, zarówno indywidualnie, jak i zespołowo. To głębokie więzi z innymi, celebrowanie różnorodności i inkluzywności, odkrywanie swojego potencjału i z…
Skills: Customer Relationship Building, Beauty Industry Knowledge, Sales Performance, Teamwork, Customer Service
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Junior Sales Support Administrator Kraków PE Full time EXCLUSIVE NETWORKS | Introduction Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range o…
Skills: Time Management, Prioritization, Commercial Awareness, Attention To Detail, Administrative Skills
Krakow, Lesser Poland Voivodeship, Poland · On-site
$5k–$5k/mo
Dane wynagrodzenia Wynagrodzenie minimalne dla pełnego etatu 4810zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 4960zł brutto/m-c. TWÓJ ZAKRES OBOWIĄZKÓW Poszukujemy osób na stanowisko Konsultanta - Sprzedawcy…
Skills: Customer Service, Sales, Cashier Operations, Merchandising, Order Fulfillment
Krakow, Lesser Poland Voivodeship, Poland · On-site
$5k–$5k/mo
Dane wynagrodzenia Wynagrodzenie minimalne dla pełnego etatu 4810zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 4960zł brutto/m-c. TWÓJ ZAKRES OBOWIĄZKÓW Poszukujemy osób na stanowisko Konsultanta - Sprzedawcy…
Skills: Customer Service, Sales, Cashier Operations, Inventory Management, Product Knowledge
Krakow, Lesser Poland Voivodeship, Poland · On-site
$2k–$2k/mo
Dane wynagrodzenia Wynagrodzenie minimalne dla 0,5 etatu 2410zł brutto/m-c. Wynagrodzenie maksymalne dla 0,5 etatu 2480zł brutto/m-c. TWÓJ ZAKRES OBOWIĄZKÓW Poszukujemy osób na stanowisko Konsultanta - Sprzedawcy / Konsu…
Skills: Customer Service, Sales, Cashier Operations, Inventory Management, Product Knowledge
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
EXCLUSIVE NETWORKS | Introduction Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over…
Skills: Time Management, Prioritization, Commercial Awareness, Attention To Detail, Administrative Skills
Krakow, Lesser Poland Voivodeship, Poland · On-site
Jesteśmy europejską siecią dyskontów, oferującą odzież dla całej rodziny i produkty dla domu w najniższych cenach. W Polsce rozwijamy się dynamicznie od ponad 15 lat. Nasz sukces osiągamy dzięki ludziom i ich zaangażowan…
Skills: Customer Service, Cash Register Operation, Merchandising, Delivery Unloading, Retail Sales
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to con…
Skills: B2B Sales, Account Management, Market Research, Data Analysis, CRM Systems
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
This position follows the Company’s hybrid schedule which currently requires employees to work in the Krakow Office (Fabryczna Street) a minimum of three days per week. The Basics: We’re hiring an Analyst to join our glo…
Skills: Sales Support, Deal Management, Salesforce, CPQ, Data Analysis
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$84k–$126k/yr
Company Description With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely…
Skills: Content Management, SEO Optimization, German Language, English Language, MS Excel
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Lead the nationwide service organization to drive sustainable business growth and ensure operational excellence. Manage the financial performance, including P&L, budgeting, and the development of recurring revenue streams.
Requires a business or engineering degree and at least 10 years of experience in service organizations, with 5 years in senior leadership. Must have a proven track record in managing large, dispersed teams and fluency in both Polish and English.
Kärcher is the world's leading provider of cleaning technology. The family owned enterprise employs more than 16,000 people in 82 countries and more than 160 companies. More than 50,000 service centers in all countries ensure continuous and comprehensive supplies to customers all over the world. In 2023, Kärcher reached the highest sales with 3.294 billion euros in its history. Kärcher has been active in the Polish market since 1993 and its equipment combines ease of use, functionality and attractive design.
For our growing and successfully operating sales and service subsidiary (turnover of approx. 150 Mio. EUR and more than 300 employees) based in Krakow (Poland), we are currently hiring a
Service Director (m/f/d)
This is how you WOW:
Being part of the management team and directly reporting to the Managing Director, you will play a key role in shaping and executing the company's service strategy and driving sustainable business growth.
Taking full responsibility for the service organization’s financial performance, including revenue, profitability, budgeting, cost control and operational efficiency across all service activities.
Leading a nationwide service organization operating across multiple locations, ensuring excellent customer service, operational excellence and consistent execution of company standards.
Driving service business growth through the development of service offerings, maintenance contracts and recurring revenue streams, while partnering closely with the Sales organization to support strategic customers.
Monitoring and improving key business indicators such as service revenue, operational margin, technician productivity, utilization rates, SLA performance, customer satisfaction and workforce engagement.
Optimizing service processes, resource allocation and spare parts management to maximize efficiency, quality and profitability.
Building a high-performance culture focused on accountability, customer centricity, continuous improvement and operational excellence.
Leading and developing a team of Service Managers and support functions, providing clear direction, coaching and leadership across the organization.
Ensuring compliance with company procedures, manufacturer standards, health & safety regulations and quality requirements.
As Director you provide a vision to a team of 78 people in total and manage 7 direct reports; guiding with empathy as well as strong leadership skills.
It would be WOW if you would bring this in:
A business degree or equivalent education (economics, engineering)
At least 10 years of experience within service organizations and a minimum of 5 years in a senior service leadership role with full responsibility for operational and financial performance.
Experience in technical, industrial, automotive, machinery, equipment or related sectors is required.
Proven track record in managing large, geographically dispersed service teams and multi-site operations.
Strong experience in service business management, including P&L responsibility, budgeting, profitability improvement and KPI-driven decision making.
Excellent understanding of service processes, field service operations, resource planning, SLA management and customer service excellence.
Strong commercial mindset with the ability to identify growth opportunities, develop service business and increase recurring revenues.
Demonstrated success in process optimization, organizational development and leading change initiatives.
A hands-on leadership approach combined with strong communication, negotiation and stakeholder management skills.
Experience working with CRM systems and modern business applications.
Understanding the key drivers of a dynamic market, with Customer Centricity: commercially aware, understanding and anticipating the trends and the needs of both operations and management.
A coaching leadership style marked by empathy and strong communication skills, geared towards top team performance.
Strong command of Polish and English (written and orally).
Our Kärcher WOW-package:
Kärcher offers a stable job based on a full-time employment contract with an attractive remuneration package consisting of a base salary and the possibility of receiving an annual bonus and a company car for professional and private use.
Medical healthcare and life insurance programs are 100% covered by Kärcher.
You can participate in development programs and training, e.g. online language classes. Kärcher offers the possibility to reimburse or share the costs of external educational activities.
Additional benefits: Cafeteria program (MyBenefit) and sharing the costs of Multisport card, lunch subsidies, integration and charity events, free parking space and Employee Assistance Programme.
Possibility to work remotely up to 10 days per month.
So: Wanna WOW with us?
We would like to invite you to use the "Apply" button to apply with your English CV in just a few steps.
Kärcher, a family-owned enterprise, is the world’s leading provider of cleaning technology. With pressure washers, vacuums and steam cleaners, home and garden pumps, sweepers and floor scrubbers, vehicle washes, cleaning agents, dry ice blasters, drinking and waste water treatment plants, and water dispensers, it offers a range of innovative problem solutions. These include coordinated products, cleaning agents and accessories, along with advice and service. Imprint & Netiquette: https://www.kaercher.com/int/social-media.html
Offices: Alfred-Karcher-Strasse 28, Winnenden, BW 71364, DE
There are currently 74 open sales positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Jerónimo Martins, Kaufland, PKO Bank Polski, The Estée Lauder Companies Inc., Pepco Group, among others. Browse the listings above to see every active employer.
Yes — 24 of the 74 open sales positions offer remote or hybrid work (6 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
