Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Why Ansell? At Ansell, by staying two steps ahead of workplace risk we aim to deliver innovative safety solutions that enhance people's quality of life. As a global leader in protection solutions, we design and develop a…
Skills: Customer Service, Order Management, Analytical Skills, Logistics Operations, Communication Skills
Krakow, Lesser Poland Voivodeship, Poland · On-site
$8k–$8k/mo
Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarchi…
Skills: Reactive Sales, Event Planning, Conference Organization, Banquet Management, Negotiation
Krakow, Lesser Poland Voivodeship, Poland · On-site
$8k–$8k/mo
Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarchi…
Skills: Reactive Sales, Event Planning, Conference Organization, Banquet Management, Price Negotiation
Krakow, Lesser Poland Voivodeship, Poland · On-site
$8k–$8k/mo
Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarchi…
Skills: Reactive Sales, Event Planning, Conference Organization, Banquet Management, Negotiation
Krakow, Lesser Poland Voivodeship, Poland · On-site
MOL Group is an integrated, international energy company from Central and Eastern Europe, headquartered in Budapest, Hungary, with over 100 years of experience in the oil, gas, petrochemical, and retail sectors. As part …
Skills: Market Development, Customer Relationship Management, Project Tracking, Specification Development, Automotive Industry Knowledge
Krakow, Lesser Poland Voivodeship, Poland · On-site
MOL Group is an integrated, international energy company from Central and Eastern Europe, headquartered in Budapest, Hungary, with over 100 years of experience in the oil, gas, petrochemical, and retail sectors. As part …
Skills: Market Development, Customer Relationship Management, Project Tracking, Specification Development, Automotive Industry Knowledge
Krakow, Lesser Poland Voivodeship, Poland · On-site
Opis stanowiska Jako Doradca Klienta (Rituals Advisor) będziesz częścią naszej misji, pomagając klientom odkrywać magię naszych produktów i tworzyć dla nich wyjątkową atmosferę w codziennym zabieganiu. Każdy klient jest …
Skills: Retail Sales, Customer Service, Teamwork, Communication Skills, Organization
Krakow, Lesser Poland Voivodeship, Poland · On-site
Opis stanowiska Jako Rituals Advisor będziesz częścią naszej misji, pomagając klientom odkrywać magię naszych produktów i tworzyć dla nich wyjątkową atmosferę w codziennym zabieganiu. Każdy klient jest dla nas wyjątkowy,…
Skills: Retail Sales, Customer Service, Teamwork, Organization, Attention To Detail
Krakow, Lesser Poland Voivodeship, Poland · On-site
Czym się będziesz zajmować? Dbaniem o pozytywne doświadczenia klientów odwiedzających MediaMarkt Sprzedażą pełnej gamy produktów dostępnych w markecie Doradzaniem klientom najlepszych rozwiązań w zakresie technologii i u…
Skills: Customer Service, Sales, Technology Consulting, Product Merchandising, Communication Skills
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, …
Skills: AutoCAD, Solidworks, B2B Sales, Technical Solution Design, P&ID Diagrams
Krakow, Lesser Poland Voivodeship, Poland · On-site
Warto dołączyć do nas! Oferujemy umowę o pracę od pierwszego dnia zatrudnienia #Transparency Będziesz pracować z luksusowymi kosmetykami #PrestigeBeauty Rozwiniesz się w roli eksperta w zakresie pielęgnacji i makijażu #G…
Skills: Beauty Consulting, Makeup Artistry, Sales, Customer Service, Skincare Expertise
Krakow, Lesser Poland Voivodeship, Poland · On-site
Warto dołączyć do nas! Oferujemy umowę o pracę od pierwszego dnia zatrudnienia #Transparency Będziesz pracować z luksusowymi kosmetykami #PrestigeBeauty Rozwiniesz się w roli eksperta w zakresie pielęgnacji i makijażu #G…
Skills: Beauty Consulting, Makeup Artistry, Sales, Customer Service, Skin Care Knowledge
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: CRM Administration, Business Analysis, Project Coordination, Process Optimization, Data Analysis
Krakow, Lesser Poland Voivodeship, Poland · On-site
Opis stanowiska (zewn.) Jesteśmy międzynarodową firmą handlową, której siłę stanowi kilkanaście tysięcy zaangażowanych pracowników. Tym, co nas wyróżnia, są nasze wspólne wartości: zaufanie, szacunek, przynależność, efek…
Skills: Customer Service, Merchandising, Inventory Management, Communication Skills, Teamwork
Krakow, Lesser Poland Voivodeship, Poland · On-site
Porsche Inter Auto Polska to sieć salonów samochodowych z wieloletnią tradycją. PIA Polska jest częścią Porsche Holding – właściciela największej w Europie sieci dealerskiej samochodów. W Polsce odpowiadamy za dystrybucj…
Skills: Spare Parts Sales, Customer Relationship Management, Warehouse Management, Microsoft Excel, Communication Skills
Krakow, Lesser Poland Voivodeship, Poland · On-site
$1k–$1k/mo
Dane wynagrodzenia Wynagrodzenie minimalne dla 0,25 etatu 1210zł brutto/m-c. Wynagrodzenie maksymalne dla 0,25 etatu 1240zł brutto/m-c. TWÓJ ZAKRES OBOWIĄZKÓW Poszukujemy osób na stanowisko Magazynier - Sprzedawca / Maga…
Skills: Warehouse Management, Sales, Order Fulfillment, Inventory Organization, Cashier Operations
Krakow, Lesser Poland Voivodeship, Poland · On-site
To masz na bank: umowa o pracę (pierwsza na 7 miesięcy, po zakończeniu okresu wdrożenia możliwość zawarcia umowy na czas nieokreślony), pracę stacjonarną w Krakowie lider zespołu : Lidia Cichy udział w atrakcyjnym system…
Skills: Customer Relationship Management, Residential Market Knowledge, Financial Services, Client Advisory
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
IMPACT starts with us. Be an Impact Maker. W Schneider Electric tworzymy środowisko, w którym każda osoba może mieć realny wpływ na rozwiązywanie kryzysu klimatycznego oraz przyspieszanie transformacji energetyczn…
Skills: Electrical Engineering, AutoCAD, CADProfi, Microsoft Office, Reading Electrical Schematics
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Kärcher is the world's leading provider of cleaning technology. The family owned enterprise employs more than 16,000 people in 82 countries and more than 160 companies. More than 50,000 service centers in all countries e…
Skills: Service Strategy, P&L Management, Operational Excellence, Budgeting, KPI Management
Krakow, Lesser Poland Voivodeship, Poland · On-site
Na co dzień w naszym zespole: aktywnie sprzedajesz i promujesz produkty oraz usługi Grupy Kapitałowej naszego banku, realizujesz transakcje bezgotówkowe i/lub gotówkowe, wspierasz klientów w korzystaniu z nowoczesnych na…
Skills: Direct Sales, Telephone Sales, Customer Service, Relationship Management, Financial Product Sales
Krakow, Lesser Poland Voivodeship, Poland • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Service Representative will act as the primary contact for customers, ensuring timely delivery of products and managing order shipments. They will also handle service complaints and provide commercial support to the sales team.
Candidates should have a university degree or equivalent experience, along with at least 2 years in an international customer support or export position. Fluency in English and preferably French, along with experience in order management and logistics, is required.
Why Ansell?
At Ansell, by staying two steps ahead of workplace risk we aim to deliver innovative safety solutions that enhance people's quality of life. As a global leader in protection solutions, we design and develop a wide range of products including gloves, clothing, and other protective gear, to keep workers safe and productive in industrial, medical, and consumer applications.
Discover more about our company, our team, and our values by visiting us at https://www.ansell.com
Ansell is looking for a Customer Service Representative to join our team in Cracow, Poland.
What benefits and opportunities does Ansell offer?
What your role will be?
• Act as prime contact person for the customers of his/her portfolio.
• Ensure timely delivery of correct product to his/her customers, manage back-order situations and propose alternative solutions in close collaboration with the product/marketing managers and Sales
• Clarify customer requirements to the order shipments and communicate them to the relevant business functions.
• Act as prime contact person in relation to the customer order shipments issues and shipping documents required for customs clearance.
• Follow up outstanding customer orders and proactively provide customers and Sales with an updated open order status.
• Liaise with the Credit & Control department and the sales team regarding terms of payment, particularly follow up on secured modes of payment like prepayment, letter of credit, cash against documents, cash on delivery.
• Organize and/or follow-up the shipments towards the customers. Liaise with customs’ specialists, Logistics for freights costs and vessel booking.
• Prepare set of documents for all shipments to the customers.
• Manage (receive, register, follow-up, and report) all service complaints received from his/her customer and ensure a professional and pro-active feedback to the customer.
• Ensure issue of the commercial compensations to the customer timely and accurately
• Present dashboard on customer experience results on 1-2-1 calls with selected customers
• Provide commercial support to the Sales team.
• Ensure back-up activities for other CSRs within the team.
• Provide monthly and ad hoc business reports to his/her manager.
• Provide training to the new hired CSR.
• If you manage Nationally Strategic accounts, you will drive journey calls with the support of your Team Lead tracking resolution time of Ansell KPIs and renewal risk, Strong collaboration with cross-functional teams (address root causes and refine workflows)
Mission Critical Results:
• Good collaborative relationship with the customers of his/her portfolio is built.
• Customer requirements are clarified, documented and maintained up to date.
• All tasks are managed and delivered on time. Customer Service KPIs are met.
• Issues are addressed proactively, escalated as appropriate and driven to their solution.
• Back up to the CSRs within the team is provided.
• Strong working relationship is established with the rest of the business functions involved in the customer order fulfillment and relationship such as Supply, Credit & Control, Logistics, Sales, and Marketing
What will you bring to Ansell?
REQUIREMENTS
Education
• University degree or equivalent obtained by experience in a similar environment
Job Experience
• At least 2 years of experience in an international customer support position or export position.
• Preferable experience with Middle East, Mediterranean, or Africa markets
Knowledge and Skills
• Fluent English and French or any other language is a plus.
• Experience in order management in ERP (SAP is a plus)
• Analytical capabilities, ability to interpret reports, listings, forecasts, and budgets.
• Understanding of the logistic operations and supply processes
• Understanding of end-to-end OTC process and key players engaged in or impacting it.
• PC literate: sufficient knowledge of PC, network and standard packages used under Windows.
Desirable Job Competencies
• Has a passion for the customer (customer-focused)
• Commercial attitude
• Excellent communication skills
• Presentation skills
• Stress resistant
• Self-organized and process oriented
• Attentive to the details
• Persevering and driven by result
• Team player
• Mature, dynamic, creative and assertive
• Performance and quality driven
• Flexible and able to work in a changing environment
Additional Requirements (travel, etc.)
• Occasional QSMs and customer visits
Strong alignment with Ansell Values: Whatever you do, take PRIDE:
Join us to lead the world to a safer future, apply today! Please submit your resume in English.
Equal Opportunity Employer
Ansell commits to securing an equal opportunity recruitment and selection process. All interested candidates are encouraged to apply and will receive consideration for employment regardless of age, sex, gender identity, sexual orientation, race, color, ethnic origin, religion, disability, genetic information, or any other factors that could be deemed discriminatory.
Our Commitment to Diversity Equity and Inclusion
Ansell’s vision is about creating safe spaces where diverse perspectives are valued alongside individual contributions. It is our view that togetherness prevails over individuality.
When we say that everyone deserves to belong, feel included and empowered at work, it's not just words. Rather, it’s what drives Ansell as an organization towards a workforce that reflects the diversity of our community, it’s what drives us to serve our customers and stakeholders with pride, and it’s also what differentiates Ansell. We believe everyone, no matter how that person self-identifies, deserves an opportunity to achieve success.
Follow us on Instagram, Twitter, LinkedIn, YouTube and Facebook
Ansell is a global leader in safety solutions and an integrated manufacturer of personal protective equipment (PPE), with a vision of leading the world to a safer future. Each day, our workforce of over 15,000 people across more than 100 countries designs, manufactures, and markets our world-renowned brands, including HyFlex™, AlphaTec™, BioClean™, GAMMEX™, MICROFLEX™, AnsellGUARDIAN™, Kimtech™, KleenGuard™, and The RightCycle™ Program. Synonymous with quality and performance, these brands help over 10 million workers and professionals in the healthcare and industrial sectors worldwide stay ahead of everyday workplace challenges. At Ansell, we are committed to creating safe, respectful, and inclusive work environments. Through our engagement with employees, suppliers, and partners, we have made positive improvements across our entire value chain. Find out more about us and our products at www.ansell.com. PERMISO DE PUBLICIDAD No. 253300201B2234 CONSULTE A SU MÉDICO
Offices: 678 Victoria Street, Richmond, VIC 3121, AU · 111 Wood Avenue South, Iselin, New Jersey 08830, US · 33 Wang Chiu Road,Kowloon Bay, 2610B-12A, 26/F., Exchange Tower, Hong Kong S.A.R.,, 8523, CN · Riverside Business Park-Block J, Boulevard International 55, Brussels, 1070, BE · Jalan Teknokrat 6, Cyberjaya, Selangor 63000, MY
There are currently 74 open sales positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Jerónimo Martins, Kaufland, PKO Bank Polski, The Estée Lauder Companies Inc., Pepco Group, among others. Browse the listings above to see every active employer.
Yes — 24 of the 74 open sales positions offer remote or hybrid work (6 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
