Sales Support Specialist – Retail (Harrisonburg, VA)
Harrisonburg, Virginia, United States · On-site
$40k–$79k/yr
Entry level
Sales Support Specialist – Retail Ulrich Lifestyle Structures About Ulrich Lifestyle Structures Since 1990, Ulrich Lifestyle Structures has been building high-quality backyard buildings that transform the way peopl…
Skills: Customer Relationship Management, Lead Qualification, Communication, Relationship Building, Google Workspace
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Drucker + Falk, LLC
Property Manager (1895-Harrisonburg, Virginia)
Harrisonburg, Virginia, United States · On-site
Mid level
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Specialty Representative, Parkinson's - Richmond, VA
Harrisonburg, Virginia, United States · On-site
$96k–$174k/yr
Senior
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Steven Nissan
Used Car Buyer
Harrisonburg, Virginia, United States · On-site
Entry level
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$40k–$79k/yr
Full-time
Posted 30d ago
~40 hrs/week
Responsibilities
The specialist manages inbound inquiries from phone, website, and social media while greeting walk-in customers at the Design Center. They qualify leads and schedule appointments with Designers to help customers realize their backyard project goals.
Requirements
Previous experience in retail, inside sales, or customer-facing roles is preferred. Candidates should be proficient with computers, CRM systems, and possess strong communication skills and a positive work ethic.
Full job description
Sales Support Specialist – Retail
Ulrich Lifestyle Structures
About Ulrich Lifestyle Structures
Since 1990, Ulrich Lifestyle Structures has been building high-quality backyard buildings that transform the way people use their property. As a family-owned company, we specialize in custom storage sheds, garages, cabins, workshops, playhouses, and backyard spaces that help our customers create more functional and enjoyable environments.
Our team is known for its positive energy, strong work ethic, and commitment to creating exceptional customer experiences. When you join Ulrich, you become part of a team that values growth, collaboration, and helping customers bring their projects to life.
Position Overview
Ulrich is hiring a Sales Support Specialist for our Design Center.
Customers come to us looking to design and purchase sheds, workshops, man caves, and other backyard structures. We partner garage inquiries with our Garage Division for specialized support.
You will respond to inquiries from phone, website, and social media, greet walk-in customers, and qualify leads before connecting them with our Designers to complete the project.
Ulrich generates customer interest through online marketing, social media, and showroom traffic - this role primarily works with inbound leads rather than cold calling.
Expected Earnings
$45,000 – $83,000+ per year (base + bonuses)
Base Salary: $31,200 – $41,600 depending on experience
Performance-Based Bonus Opportunities
High performers who consistently convert leads and schedule qualified appointments can earn toward the top of the range.
What You'll Do
Respond to customer inquiries from phone, website, and social media
Greet walk-in customers at the Design Center
Ask questions to understand the customer's project, timeline, and goals
Present Ulrich's products and help customers explore their options
Enter customer information and notes into our CRM
Schedule appointments with Designers for detailed project consultations
Follow up with interested customers and missed appointments
Maintain a clean and welcoming showroom environment
What We're Looking For
Sales or customer-facing experience preferred (retail, inside sales, or service environments)
Strong communication and relationship-building skills
Ability to guide conversations and identify customer needs
Comfortable using computers, CRM systems, and Google Workspace
Self-motivated with a positive attitude and strong work ethic
Interest in helping customers bring their backyard projects to life
People who succeed in this role often come from backgrounds such as:
Retail sales
Wireless or electronics sales
Furniture or appliance sales
Home improvement sales
Customer service roles with sales goals
Work Location & Schedule
Location: Harrisonburg, VA (in-person role)
This position works a 5-day schedule each week, including one Saturday.
Store hours are Monday – Saturday: 9AM-6PM
Team members work scheduled shifts within these hours
Sunday is always off
One additional weekday off is provided each week
Schedules are structured so team members share coverage during operating hours.
Why Join Ulrich?
At Ulrich, we believe great people build great things. Our team takes pride in delivering exceptional products and experiences for our customers. If you enjoy connecting with people, working toward goals, and helping customers bring their ideas to life, this role offers an exciting opportunity to grow in a supportive and energetic environment.
If you're ready to build a rewarding sales career, we'd love to hear from you.
Related keywords
CRMGoogle WorkspaceLead ConversionInbound SalesRetailBackyard StructuresCustomer QualificationDesign CenterShowroom ManagementSales Support
Striving to fulfill your backyard dreams with the finest quality and selection.
At Ulrich, we pride ourselves in being the premier provider of backyard structures, offering you everything you want and need for storage and recreation.
Back in 1990, Jerry Ulrich founded Bluegrass Portable Buildings as a family owned business in Kentucky. Ten years later, Jerry sold the business and he and his son, David, founded Ulrich Barn Builders in Cleburne, Texas. Today, brothers David and Jonathan continue the family business legacy.
As a complete manufacturing and retail company, Ulrich is able to bring you a full array of quality backyard structures - from storage sheds, cabin shells and finished log cabins to playgrounds and playhouses, gazebos, pergolas and decks, as well as portable and site-built horse barns and garages. Something for every backyard dream.
Offices: 100 Energy Way, Fort Worth, Texas 76102, US · 2000 Melissa Lane, Cleburne, TX 76031, US · 8920 South Fwy, Fort Worth, Texas, US · 2075 E Henderson St, Cleburne, Texas 76031, US · 2120 W Southwest Loop 323, Tyler, Texas 75701, US
How many Sales jobs are open in Harrisonburg, VA right now?
There are currently 111 open sales positions in Harrisonburg, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Harrisonburg, VA?
Companies currently hiring include Workout Anytime, AutoZone, Advance Auto Parts, DICK'S Sporting Goods, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Harrisonburg, VA?
Yes — 3 of the 111 open sales positions offer remote or hybrid work (2 remote, 1 hybrid).
How do I apply for Sales jobs in Harrisonburg, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.