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$37k–$65k/yr
Full-time
Competitive pay, Generous benefits package, Opportunities for advancement
Posted 9d ago
~40 hrs/week
Responsibilities
The BDC Representative is responsible for generating sales and service leads through inbound and outbound communication. They also manage customer follow-ups, schedule appointments, and maintain accurate records within the CRM system.
Requirements
Candidates should have experience in automotive sales, service, or a related customer service role. Strong communication skills, technical proficiency with CRM software, and a customer-focused mindset are required.
Full job description
Join our Ricart Buick GMC Chevrolet team in North Columbus. We offer competitive pay, a generous benefits package, opportunities for advancement, a family environment, a strong company culture, and more employee events than anyone in the industry! As a leading dealership in the Columbus area, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. We’re seeking a motivated and enthusiastic Automotive Sales and Service BDC Representative to join our dynamic team and help drive our business forward.
Job Description: As an Automotive BDC Representative, you will play a critical role in our Business Development Center (BDC) by generating leads, nurturing relationships, and ensuring exceptional customer experiences. You’ll be our customers' first point of contact, so strong communication skills and a passion for the automotive industry are essential.
Key Responsibilities:
Lead Generation: Reach out to potential customers through inbound and outbound calls, emails, and other communication channels to generate sales and service leads.
Customer Follow-Up: Follow up with customers who have expressed interest in purchasing a vehicle or scheduling service, ensuring timely and effective responses.
Appointment Scheduling: Schedule appointments for test drives, service visits, and sales consultations, optimizing the calendar to maximize opportunities.
Customer Interaction: Provide exceptional customer service by answering questions, addressing concerns, and offering information about our products and services.
CRM Management: Utilize our Customer Relationship Management (CRM) system to track interactions, manage leads, and maintain accurate records.
Collaboration: Work closely with the sales and service teams to ensure a seamless customer experience and support dealership goals.
Reporting: Monitor and report on performance metrics, including lead conversion rates and appointment setting, to drive continuous improvement.
Qualifications:
Experience: Experience in automotive sales, service, or a related customer service role is preferred.
Communication Skills: Excellent verbal and written communication skills with the ability to engage and build customer relationships.
Technical Proficiency: Comfortable using CRM software and other office tools; tech-savvy with the ability to learn new systems quickly.
Customer-focused: Strong commitment to delivering outstanding customer service and a passion for exceeding customer expectations.
Organizational Skills: Ability to efficiently manage multiple tasks and priorities, with strong attention to detail.
Team Player: Collaborative mindset with the ability to work effectively within a team environment.
Ricart Automotive is an Equal Opportunity Employer.
Ricart Automotive Group is a new and used car dealership situated on the 67-acre Ricart Mega Mall in southeast Columbus, Ohio. Our Ricart To Business Fleet and Commercial division is the largest B2B facility in Central Ohio. We offer our retail customers a one-stop shopping experience for new Ford, Hyundai, Kia, Mitsubishi and Nissan cars and trucks and The Used Car Factory for pre-owned cars, trucks and SUVs.
Offices: 4255 S HAMILTON RD, GROVEPORT, OH 43125, US
Automotive Dealership PartsAutomotive Dealership New Car SalesAutomotive Dealership Serviceand Automotive Dealership Used Car SalesService IndustryRetailAutomotive
How many Sales jobs are open in Dublin, OH right now?
There are currently 144 open sales positions in Dublin, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Dublin, OH?
Companies currently hiring include Fifth Third Bank, Jeff Wyler Automotive Family, Tailored Brands, Inc., JCPenney, Sarnova, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Dublin, OH?
Yes — 27 of the 144 open sales positions offer remote or hybrid work (12 remote, 15 hybrid).
How do I apply for Sales jobs in Dublin, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.