Brisbane, Queensland, Australia · Remote OK
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the futu…
Skills: Account management, Customer service, Sales, Contract renewals, CRM systems
Brisbane, Queensland, Australia · On-site
Be In Good Company Good People – Join our team at Bonds, where we create a supportive and inclusive environment and help people feel comfortable and confident every day Learn & Grow – Structured training and leadership d…
Skills: Retail Management, Leadership, KPI Management, Budgeting, Customer Experience
Brisbane, Queensland, Australia · On-site
About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. …
Skills: Student Counselling, Sales, Customer Service, Stakeholder Management, English Fluency
Brisbane, Queensland, Australia · On-site
BINGO is a fully integrated recycling and resource management company that provides solutions across the entire waste management supply chain in Queensland, New South Wales and Victoria. BINGO is at an exciting chapter o…
Skills: Customer Service, Sales Techniques, Relationship Management, Communication, KPI Achievement
Brisbane, Queensland, Australia · On-site
Minecorp Australia is a manufacturer, distributor and installer of light vehicle safety equipment to protect employees and vehicles operating in harsh environments and for general fleet applications. Servicing the resour…
Skills: B2B Sales, Dealer Network Management, Relationship Management, Commercial Negotiation, Strategic Planning
Brisbane, Queensland, Australia · Hybrid
Company Description For 30+ years, Aussie has helped 1.5 million Australians achieve homeownership. Today, we’re also helping them find, buy, and own — not just with loans, but with buyer’s agents, conveyancing, and more…
Skills: Mortgage Broking, Sales, Customer Service, Lead Generation, Relationship Management
Brisbane, Queensland, Australia · On-site
Join us as a Casual Tasting Host and become the face of two of the world's best wine brands, Oyster Bay and Barossa Valley Estate! As a Casual Tasting Host with Delegat Australia, you will conduct engaging in-store tasti…
Skills: Retail sales, Hospitality, Communication skills, Customer engagement, Wine knowledge
Brisbane, Queensland, Australia · Remote OK
At Forwood, we're on a mission to transform safety in high-risk industries, and we’re searching for a top-performing sales leader to help us scale that impact. As our “Global Sales Lead – Mining & Resources”, you'll driv…
Skills: Sales leadership, SaaS sales, Mining industry knowledge, Go-to-market strategy, Pipeline management
Brisbane, Queensland, Australia · Hybrid
Are you a CPA or experienced accounting professional looking to leverage your expertise in a dynamic new way? At Xero, we believe your deep understanding of accounting practices isn't just valuable – it's the key to our …
Skills: Accounting, SaaS Sales, Cloud Accounting, Relationship Building, Strategic Advisory
Brisbane, Queensland, Australia · Hybrid
The role & it's impact: As a Partner Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You…
Skills: Accounting, Bookkeeping, Consultative problem solving, Technical solution design, Cloud-based accounting platforms
Brisbane, Queensland, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Customer service, Communication skills, Relationship building, Attention to detail, Organisational skills
Brisbane, Queensland, Australia · Hybrid
Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discu…
Skills: Property underwriting, Risk assessment, Portfolio analysis, Broker relationship management, Business development
Brisbane, Queensland, Australia · On-site
Join our passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!. Multiple Locations across our Brisbane …
Skills: Customer service, Sales, Pet care, Product knowledge, Stock management
Brisbane, Queensland, Australia · On-site
Be In Good Company Good People – Join our team at Bras N Things, where we empower women to confidently be themselves, feel uplifted and included Learn & Grow – Structured training and development programs for all employe…
Skills: Customer service, Communication skills, Retail sales, Initiative, Proactive
Brisbane, Queensland, Australia · Hybrid
Introduction We are seeking a Business Development Manager, Pumps – West to join our Asia Pacific Sales team. Develop initiatives and activities towards growing the Pumps business line. Increase opportunities, order inta…
Skills: Business development, Sales management, Customer relationship management, Strategic planning, Negotiation
Brisbane, Queensland, Australia · On-site
Who are we? Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle. We are looking for a passionate and dedica…
Skills: Sales performance, Customer service, CRM, Visual merchandising, Store operations
Brisbane, Queensland, Australia · On-site
Company Description CGL – Retail Services is the retail marketing division of the Clemenger Group. With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth…
Skills: Sales, Merchandising, Negotiation, Communication, Time management
Brisbane, Queensland, Australia · On-site
Company Description Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success. With circa 9,000 experts in Asia Pacific,…
Skills: Property advisory, Tenant representation, Industrial property market, Leasing fundamentals, Strategic planning
Brisbane, Queensland, Australia · On-site
Company Description Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success. With circa 9,000 experts in Asia Pacific,…
Skills: Property Advisory, Tenant Representation, Industrial Property Market, Leasing Fundamentals, Solution Sales
carsalesBrisbane, Queensland, Australia · Hybrid
Company Description Are you ready to be a big part of something big? At carsales, we’re all about making buying and selling a great experience. Since 1997, we’ve been evolving with the new economy to help people choose h…
Skills: Customer Success, Account Management, Client Services, Sales Support, Relationship Management
Brisbane, Queensland, Australia • Remote OK
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Associate Customer Success Manager will manage a high-volume portfolio of 150–250 accounts, serving as the primary point of contact for contract renewals and service delivery. They are responsible for driving upsells, monitoring account health, and implementing retention strategies to ensure consistent service excellence.
Candidates must have at least 2 years of experience in account management, customer service, or sales, along with strong commercial acumen. Proficiency in CRM systems and Microsoft Office is required, and a Bachelor's degree in Business or Human Resources is preferred.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
As an Associate Customer Experience professional, you'll manage a high-volume portfolio of clients - ensuring seamless contract renewals, protecting core EAP offerings, and delivering consistent service excellence across a fast-paced, transactional environment. You'll be the operational backbone of our customer success function, working fully remote from Brisbane, Melbourne or Sydney.About The Role:
We're looking for an organised, detail-oriented professional to manage and maintain a high-volume portfolio of 150–250 accounts. You'll serve as the primary point of contact for your clients - ensuring smooth contract renewals, protecting retention of core EAP offerings, and delivering exceptional service across a transactional, efficiency-driven environment.
This role is essential to our customer success operation. You'll need strong organisational skills, the ability to manage multiple priorities simultaneously, and a proactive approach to identifying at-risk accounts before renewal deadlines. You'll work efficiently across a dynamic landscape while maintaining high-touch service standards.
Serve as the primary point of contact for all assigned accounts in the high-volume portfolio
Manage and execute contract renewal processes in collaboration with internal teams
Drive upsell of additional services including onsite counselling, critical incident management, assessments, flu vaccination, health checks and more
Proactively identify at-risk accounts and implement retention strategies for core EAP offerings
Conduct regular client touchpoints and renewal check-ins via phone, email, and webinar
Respond to client inquiries in a timely manner while maintaining service excellence
Prepare and issue regular utilisation reports and renewal communications
Coordinate manager and employee orientations via phone or webinar
Maintain accurate, up-to-date records in the CRM system
Utilise CRM data to track account health metrics, renewal dates, and client interactions
Ensure compliance with contractual obligations and service delivery standards
Identify and escalate opportunities for service expansion to the Customer Success Manager team
Manage administrative tasks including documentation, reporting, and account maintenance
Monitor account engagement levels and proactively reach out to inactive clients
2+ years in account management, customer service, or sales roles
Strong sales experience and commercial acumen, with the ability to identify opportunities and support business outcomes
Experience with HR, employee wellbeing, or EAP programs preferred
Demonstrated ability to manage multiple priorities and meet deadlines
Strong organisational and time management skills
Excellent communication and interpersonal skills
Proficiency in CRM systems (Salesforce or equivalent)
Advanced Microsoft Office Suite and reporting tools
Ability to work efficiently in a high-volume, transactional environment
Detail-oriented with strong attention to accuracy
Proactive problem-solving approach
Ability to work across multiple tech platforms
High School Diploma or equivalent; Bachelor's Degree in Business, Human Resources, or related field preferred
Ability to pass background checks and security clearances as required by TELUS Health
Right to work in Australia
At TELUS Health, we offer more than just a job – we offer the opportunity to be part of a global movement empowering every person to live their healthiest life, while building healthier, happier workplaces across Australia and beyond.
Competitive salary package with generous commission scheme
2 dedicated Wellbeing Days annually, plus Volunteer Days to give back through our charitable partnerships
Comprehensive insurance coverage including Total Disability and Death Cover
Employee Assistance Program (EAP) and access to leading health & wellbeing platforms
Flexible work arrangements – work remotely, in-office, or a blend that suits your lifestyle
Award-winning Amazing People Performance Development program to accelerate your growth
Career mobility across local and global locations and businesses within our 100,000+ team member organization
LinkedIn Learning account with unlimited access to thousands of professional courses
Six employee-led Diversity & Inclusiveness resource groups with 7,000+ members
Values-driven, collaborative, and inclusive team culture united by our purpose to drive remarkable health outcomes
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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Offices: Toronto, Ontario M3C 1W3, CA
There are currently 160 open sales positions in Brisbane, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include carsales, Bapcor Limited, JB Hi-Fi, Alliance Automotive Group, Creative Activation, among others. Browse the listings above to see every active employer.
Yes — 59 of the 160 open sales positions offer remote or hybrid work (15 remote, 44 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
