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Full-time, Contract
professional certificate
Career growth opportunities, Supportive team culture
Posted 16h ago
~40 hrs/week
Responsibilities
The Pharmacy Operations Manager will provide strategic and operational leadership across hospital and community pharmacy networks, overseeing performance and compliance. They are responsible for managing financial targets, workforce efficiency, and fostering a positive culture while driving customer service outcomes.
Requirements
The successful candidate must be a qualified Pharmacist with extensive senior management experience leading large, geographically dispersed teams. Strong commercial acumen, data analysis capabilities, and exceptional stakeholder engagement skills are essential for this role.
Full job description
Company Description
Ramsay Pharmacy, part of Ramsay Health Care, is one of Australia’s leading healthcare providers. We are committed to delivering exceptional patient care and quality customer service. We offer a supportive team culture, opportunities for career growth, and the chance to make a real difference in the local community every day.
Job Description
Ramsay Pharmacy Group is seeking an experienced Pharmacy Operations Manager to join our leadership team on a 12-month fixed-term contract. This is a unique opportunity for an accomplished pharmacy leader to oversee operations across both hospital and community pharmacies across Australia. Reporting directly to Head of Pharmacy, the Pharmacy Operations Manager will provide leadership and support to a team of Pharmacy Area Managers who collectively oversee more than 100 pharmacy locations across Australia. Thie role has responsibility for a workforce of approximately 1400 team members across hospital dispensaries and community franchise pharmacies.
Key Responsibilities
Working closely with Pharmacy Area Managers and key stakeholders across the business, the Pharmacy Operations Manager will be responsible for:
Operational Leadership
Providing strategic and operational leadership across hospital and community pharmacy operations.
Driving consistent delivery of operational standards, policies, procedures, and compliance requirements.
Supporting Area Managers to achieve business performance, workforce, clinical, and customer service outcomes.
Leading business improvement initiatives and ensuring alignment with Ramsay Pharmacy's strategic priorities.
Developing strong relationships with franchisees, hospital executives, and key support functions.
Financial & Commercial Performance
Delivery of revenue and profitability targets in line with budget expectations.
Oversight of pharmacy labour costs and workforce efficiency.
Support delivery of pharmacy strategic initiatives
Monitoring business performance and implementing strategies to improve commercial outcomes.
People Leadership
Leading, coaching, and developing the Area Manager and wider pharmacy team.
Supporting succession planning, workforce capability development, and talent management.
Driving employee engagement initiatives and fostering a positive workplace culture.
Ensuring mandatory training and compliance requirements are achieved across all sites.
Customer Experience & Quality
Championing patient and customer-centred care.
Driving achievement of Net Promoter Score (NPS) targets across the network.
Ensuring timely response and resolution of operational incidents.
The Person
The successful applicant will be a qualified Pharmacist with senior management experience with demonstrated experience leading large and geographically dispersed teams. They will demonstrate strong commercial acumen, including budget management and operational execution, together with exceptional leadership and people development capabilities. The role requires highly developed stakeholder engagement and the ability to analyse data and drive continuous improvement. The successful applicant will also have advanced organisational and communication skills together with the ability to create positive relationships with all stake holders.
Location and Travel
The office for this position can be located in Brisbane or Melbourne and will be discussed in more detail at interview. There will be a need to travel to meet the needs of the business.
Additional Information
Applications close: 31st August 2026
Reference number: JR115191
Please Note:
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.
Applications made by recruitment agencies will not be considered.
Ramsay Health Care is a trusted provider of private hospital and healthcare services in Australia, Europe and the United Kingdom.
Every year, millions of patients put their trust in Ramsay, confident in our ability to deliver safe, high-quality healthcare with outstanding clinical outcomes. We operate hundreds of hospitals, day surgeries, primary care clinics, mental health services, diagnostics and imaging centres across eight countries. Ramsay’s integrated health services are also available at home and in the community through personalised cancer and cardiac care, psychology, allied health, virtual monitoring and telehealth.
Ramsay employs more than 90,000 of the best people in healthcare and supports a wide range of teaching, training and research. We are guided by our longstanding purpose of ‘people caring for people’ and driven by our vision to be a leading healthcare provider of the future.
Offices: Sydney, AU · Brisbane, Queensland, AU · Cairns, Queensland, AU · Melbourne, Victoria, AU · Perth , Western Australia, AU
How many Healthcare jobs are open in Brisbane, Australia right now?
There are currently 198 open healthcare positions in Brisbane, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Brisbane, Australia?
Companies currently hiring include St Vincent's Health Australia, Abano Healthcare Group, Ramsay Health Care, Early Start Australia, National Dental Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Brisbane, Australia?
Yes — 59 of the 198 open healthcare positions offer remote or hybrid work (21 remote, 38 hybrid).
How do I apply for Healthcare jobs in Brisbane, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.