Brisbane, Queensland, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Customer service, Communication skills, Relationship building, Attention to detail, Organisational skills
Sydney, New South Wales, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Blending equipment operation, Forklift operation, Production monitoring, Quality control, Safety compliance
Wellsford, Victoria, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Inventory management, Sales administration, Data integrity, Accounts payable, Microsoft Office
Lara, Victoria, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Electrical maintenance, Fault finding, Troubleshooting, PLC programming, VSD maintenance
Adelaide, South Australia, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Agronomy, Soil science, Fertiliser management, Plant nutrition, Data analysis
Whitton, New South Wales, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Blending equipment operation, Forklift operation, Batch control operation, Quality checks, Delivery paperwork
Whitton, New South Wales, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Australian Driver Licence, HR licence, Forklift licence, Logistics, Distribution
Narangba, Queensland, Australia · On-site
What's on offer? We are currently seeking an experienced Production Supervisor to join our team in Narangba. Reporting to the site manager, you will be responsible for ensuring a safe work environment, meeting production…
Skills: Production Planning, Continuous Improvement, People Leadership, OHS/WHS Legislation, Quality Assurance
Narangba, Queensland, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Freight Planning, Inventory Management, Stakeholder Management, Chain Of Responsibility Compliance, Pallet Reconciliation
Cairns, Queensland, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Fixed Plant Operation, Mobile Plant Operation, Workplace Health and Safety, Environmental Compliance, Problem Solving
Wellsford, Victoria, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Equipment Operation, Quality Control, Troubleshooting, Mechanical Aptitude, Inventory Management
Terang, Victoria, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Production Planning, Continuous Improvement, People Leadership, MRP2, ERP
Lara, Victoria, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Equipment Operation, Quality Control, Troubleshooting, Mechanical Aptitude, Inventory Management
Lara, Victoria, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Leadership, Manufacturing Management, Hazard Identification, Risk Management, Quality Assurance
Wellsford, Victoria, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Leadership, Manufacturing Management, Hazard Identification, Risk Management, Quality Assurance
Clifton, Queensland, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Equipment Operation, Quality Control, Safety Compliance, Communication, Attention To Detail
Victoria, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Negotiation, Written Communication, Verbal Communication, Time Management, Customer Service
Sydney, New South Wales, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Preventative Maintenance, Mechanical Troubleshooting, Welding, Fabrication, General Fitting
Sydney, New South Wales, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Maintenance Leadership, Mechanical Troubleshooting, Fault-finding, Preventative Maintenance, Project Management
Melbourne, Victoria, Australia · On-site
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in …
Skills: Account Management, Data Analysis, Stakeholder Management, Project Planning, Commercial Acumen
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The Customer Experience Coordinator manages customer enquiries and processes orders through the order-to-cash cycle. They coordinate with internal teams including Sales, Logistics, and Distribution to ensure accurate and timely order delivery.
The role requires strong communication, organizational, and problem-solving skills with a focus on customer service. Experience in order management or call center environments is considered desirable.
At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in supporting the agricultural industry and broader food chain for over 30 years. Our culture is one of collaboration, innovation, and continuous improvement.
We are looking for a motivated and customer-focused Customer Experience Coordinator to join our Incitec Pivot Fertilisers team in Brisbane CBD, based in our modern Edward Street office.
In this role, you will support the delivery of a seamless customer experience by managing customer enquiries, processing orders and coordinating with internal teams to ensure orders are delivered accurately and on time.
Working closely with Sales, Supply Chain and Logistics teams, you will play an important role in supporting Ridley’s customers while helping ensure efficient day-to-day operations across the business.
Whether you have direct customer service experience or transferable skills and are looking to build a career in a new industry, we would love to hear from you.
Ridley offers:
Click ‘Apply Now’ and upload your resume and a short cover letter.
Open to applicants with unrestricted Australian work rights only. The successful candidate will also complete standard work-ready checks (including drug and alcohol testing).
We welcome applicants from all backgrounds. If you need any adjustments or support during the application process, please contact us at [email protected]. We are here to help.
LEADING TOGETHER
Ridley Corporation is Australia’s largest and only national provider of high performance animal nutrition solutions owning both Ridley AgriProducts, Incitec Pivot Fertilers and CSF Proteins. Ridley AgriProducts is leading the industry in high quality, value added stock feed. The Australian operation supports both the major food producers in the beef, dairy, poultry, pig, sheep, and aquaculture industries, and the equine and canines in the recreational sector. At Ridley Corporation, people are our business. We foster creativity in an open and inclusive environment where our employees can strive to be their best and achieve their goals. We work hard to conduct our business with integrity - respecting our employees, our consumers and the environment around us. At Ridley Corporation, we believe that with great people, we will achieve great business that will drive great results to sustain business success.
Offices: Level 4, 565 Bourke Street, Melbourne, VIC 3000, AU
LEADING TOGETHER
Ridley Corporation is Australia’s largest and only national provider of high performance animal nutrition solutions owning both Ridley AgriProducts, Incitec Pivot Fertilers and CSF Proteins. Ridley AgriProducts is leading the industry in high quality, value added stock feed. The Australian operation supports both the major food producers in the beef, dairy, poultry, pig, sheep, and aquaculture industries, and the equine and canines in the recreational sector. At Ridley Corporation, people are our business. We foster creativity in an open and inclusive environment where our employees can strive to be their best and achieve their goals. We work hard to conduct our business with integrity - respecting our employees, our consumers and the environment around us. At Ridley Corporation, we believe that with great people, we will achieve great business that will drive great results to sustain business success.
Offices: Level 4, 565 Bourke Street, Melbourne, VIC 3000, AU
