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Develop innovative visual concepts and customer experiences to bring the brand vision to life across stores, windows, and events. Partner with the Visual Director to translate business objectives into compelling visual narratives using advanced rendering and AI tools.
Requires a bachelor's degree or equivalent experience and at least 5 years of experience in retail, environmental, or experiential design. Proficiency in Adobe Creative Suite and advanced 3D rendering software is essential.
Be part of an amazing story.
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Manager, Storewide Visual Creative develops innovative visual concepts, customer experiences, and creative solutions that bring Macy’s brand vision to life across stores, windows, events, and special projects. The role partners closely with the Visual Director to translate business objectives into compelling visual narratives through concept development, rendering, presentation design, and emerging creative technologies.
The Manager, Storewide Visual Creative demonstrates strong creative thinking, advanced visualization skills, and a deep understanding of design trends and consumer experiences. The role moves seamlessly from ideation to presentation, using advanced rendering and AI-powered tools to create impactful concepts that inspire stakeholders and drive business results.
What You Will Do
Skills You Will Need
Creative Concept Development: Exceptional ability to generate innovative ideas, visual concepts, and customer experiences that support brand objectives and drive engagement.
Rendering & Visualization Expertise: Advanced ability to create high-level concept renderings, presentation renderings, and visual storytelling assets that communicate ideas clearly and inspire action.
AI & Emerging Technology: Strong knowledge of AI-powered creative platforms and visualization tools, with the ability to leverage emerging technologies to enhance ideation, rendering, design development, and presentations.
Design Software Proficiency: Expert-level proficiency in Adobe Creative Suite and advanced knowledge of rendering and visualization platforms such as Midjourney, Adobe Firefly, SketchUp, Enscape, Twinmotion, Lumion, Rhino, V-Ray, Blender, 3D Studio Max, or similar programs.
Visual Storytelling: Ability to transform complex business objectives into compelling visual narratives and presentations that engage stakeholders and communicate creative vision.
Presentation & Communication: Excellent verbal, written, and presentation skills with the ability to confidently communicate ideas to executive leadership and cross-functional teams.
Strategic Thinking: Ability to connect creative ideas to customer insights, business objectives, and brand strategies.
Collaboration: Strong partnership skills with the ability to work effectively across creative, marketing, merchandising, store design, and operational teams.
Leadership: Ability to inspire, influence, and mentor others while fostering an environment of creativity, innovation, and accountability.
Project Management: Strong organizational skills with the ability to prioritize multiple projects, manage timelines, and deliver high-quality work in a fast-paced environment.
Who You Are
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Macy's is America’s store for life. The largest retail brand of Macy's, Inc. (NYSE:M) delivers quality fashion at affordable prices to customers at approximately 640 locations in 43 states, the District of Columbia, Puerto Rico, and Guam, as well as to customers in more than 100 international destinations through leading e-commerce site macys.com. Macy's inspires fashion exploration and discovery through the most desired family of exclusive brands for her, for him, for the home, and via our dynamic mobile and social platforms. We know the power of celebration, demonstrated through decades of memorable experiences created during Macy's 4th of July Fireworks® and Macy's Thanksgiving Day Parade®, as well as spectacular fashion shows, culinary events, flower shows, and celebrity appearances. Macy's flagship stores – including New York City’s Herald Square – are internationally renowned and preeminent destinations for tourists. With the collective support of our customers and employees, Macy's builds community and helps make a difference in every market we serve, supporting local and national charities by giving nearly $50 million each year, plus 146,000 hours of volunteer service. For more than 160 years, Macy’s has, and continues to, make life shine brighter for our customers, colleagues, and communities.
Offices: 151 W 34th St, New York, NY 10001, US
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