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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) With Company Match, Unlimited Paid Time Off, Wellness Programs
Posted 14d ago
~40 hrs/week
Responsibilities
The Operations Specialist manages customer forecasts and inventory levels to ensure on-time product delivery and high-quality customer service. They act as the primary contact for orders and shipments while coordinating with global production and logistics teams.
Requirements
Candidates need 2-3 years of experience in customer service or logistics and proficiency in Microsoft Office, particularly Excel. Strong analytical skills and the ability to travel occasionally are also required.
Full job description
EQI Specialty Products Division
Westlake, OH Reports to
About EQI
EQI is a global sourcing and supply chain partner specializing in metal castings, forgings, and fabrications. With a diversified supplier base across the world, EQI manages the full product lifecycle—from development through logistics and vendor‑managed inventory—helping customers mitigate risk, improve flexibility, and ensure reliable delivery worldwide.
Position Summary
The Demand Planner, based in Cleveland, Ohio, is responsible for ensuring products are delivered to customers on time while providing best-in-class customer service. This position reports to the Sr. Operations Specialist as part of the Operations Team at EQI Specialty Products Division. Success in this role requires a high level of coordination throughout the organization, especially with EQI Specialty Products Division’s Account Managers, Engineers, and global staff involved in Production Control and Logistics.
Essential Functions
Acts as the main point of contact for daily communication with EQI Specialty Products Division’s customers regarding orders, shipments, and customer forecasts
Responsible for maintaining inventory levels based on customer forecasts, min/max parameters, and special seasonal considerations such as Lunar New Year
Specific duties include:
Reviewing and analyzing customer forecasts and demand plans, with a focus on optimizing inventory for EQI Specialty Products Division relative to forecast
Monitoring inventory stock levels in relation to EQI Specialty Products Division’s strategic inventory objectives
Maintaining and performing to customer commitments
Submitting requisitions for purchase orders based on customer demand analysis
Placing purchase orders with EQI Specialty Products Division suppliers
Providing value-added customer interactions related to forecast management and purchase order changes
Placing ad hoc customer orders as needed
Plans and monitors shipments from suppliers to customers, including oversight of freight handling, container quality, and functionality
Serves as the first point of contact for customer concerns, including:
Stock levels/timeliness
Damage/claims
Consolidation
Freight/inventory costs
Additional responsibilities include:
Develop reports and programs with warehouse to help meet customer schedules
Proactively communicating with customers and suppliers to achieve on-time delivery
Responsible for developing and maintaining customer “part file” data within EQI Specialty Products Division’s ERP system, including:
Item master and customer detail
Open foundry purchase orders
Sales orders and forecasts
Maintenance of the purchase order summary
Creates and maintains reports as requested by customers, including:
Open purchase orders and shipping reports
Expedite reports
Warehouse inventory and scheduling reports
Other duties as assigned by the Sr. Operations Specialist
Position Requirements
2-3 years of relevant customer service and/or logistics work experience
Demonstrated high level of interpersonal skills
High level of analytical skills utilizing data from multiple sources
Computer skills and working knowledge of Microsoft Office products, including proficient skills in Microsoft Excel
High standards of accuracy and precision
Proficient oral and written communication skills
Ability to exercise independent judgment is required
Ability to effectively organize and plan
Ability to travel (US and International) an estimated 5% or as needed
EQI operates globally, at times this will necessitate availability beyond EQI’s standard office hours
BENEFITS
We offer a comprehensive and competitive benefits package designed to support the well‑being, growth, and success of our employees. Highlights include:
Comprehensive Health Coverage: Medical, dental, and vision insurance to support the health needs of employees and their families.
401(k) with Company Match: Competitive retirement savings plan with employer matching contributions to help employees build long‑term financial security.
Flexible, Unlimited Paid Time Off: An unlimited PTO policy designed to promote work–life balance and allow employees the flexibility they need for rest, personal time, and family commitments.
Positive and Collaborative Work Environment: A culture that values teamwork, integrity, continuous improvement, and open communication.
Wellness Programs: Access to a range of wellness initiatives that promote physical and mental well‑being including an EAP program and options for maintaining a healthy lifestyle with gym reimbursement
Global Growth Opportunities: The chance to work for and grow with an expanding international organization, with exposure to global teams, perspectives, and career development pathways.
We are an equal opportunity employer and do not discriminate based on any protected characteristic. Applicants needing accommodations during the interview process may request them by phone or email.
Transportation, Logistics, Supply Chain and Storage
Company size
51-200 employees
Founded
2004
Headquarters
Spring Lake, Michigan
LinkedIn followers
5,912
EQI delivers high-quality metal castings, forgings, and fabrications on-time and on-budget. Global supply chain risk and uncertainty abound, but EQI’s tailored solutions and one-of-a-kind global foundry network mitigate risk and contain costs for our partners. With distinct metallurgical expertise, a problem-solving mentality, and ‘boots on the ground’ production management, EQI is uniquely qualified to provide the most
demanding OEMs with the metal products they need to succeed.
Offices: 17863 170th Ave, Suite 201, Spring Lake, Michigan 49456, US · A1915 Room, Jia Tai International Mansion, No.41 East Fourth Ring Road, Chaoyang District, Beijing, 100025, CN
Based on 1559 listings with disclosed salaries, most manufacturing jobs in Ohio pay between $65k–$142k per year. Individual offers vary with seniority, company size, and specialization.
How many Manufacturing jobs are open in Ohio right now?
There are currently 12,931 open manufacturing positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Ohio?
Companies currently hiring include Swagelok, Carvana, Avery Dennison, Vertiv, Crown Equipment Corporation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Ohio?
Yes — 864 of the 12931 open manufacturing positions offer remote or hybrid work (223 remote, 641 hybrid).
How do I apply for Manufacturing jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.