Debit Product Management - Product Manager, Vice President
Westerville, Ohio, United States · On-site
Senior$1.6B raised
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Program Manager, Global Strategic Account Execution
Westerville, Ohio, United States · On-site
Senior$5.8B raised
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Senior Product Associate - Geospatial, Real Estate Intelligence & Data Product
Westerville, Ohio, United States · On-site
Mid level$1.6B raised
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Full-time
Health care coverage, Retirement savings plan, Backup childcare, Tuition reimbursement, Mental health support, Financial coaching
Posted 42d ago
~40 hrs/week
Responsibilities
The Product Manager will lead the end-to-end delivery of debit-focused authentication solutions and manage the product life cycle from discovery to launch. They are responsible for developing product strategy, maintaining the backlog, and collaborating with cross-functional teams to improve branch journeys and operational efficiency.
Requirements
Candidates must have at least 5 years of experience in product management or a relevant domain with strong knowledge of the product development life cycle. Proficiency in data analytics, stakeholder management, and experience with secure authentication or identity capabilities are essential for this role.
Full job description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager within the Debit Product team,you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
The Debit Product is modernizing secure, seamless, future-ready debit experiences in the branch through a multi-year roadmap, partnering across LOBs to support key servicing and transaction activities (e.g., authentication, system access, communications, and forms). We’re seeking a Product Manager to lead end-to-end delivery of debit-focused authentication (biometrics, digital credentials, omni-channel) from discovery through launch, improving customer and employee journeys, driving operational efficiency across a 5,000-branch network, and adapting quickly while managing risk and changing priorities.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Partners with technology and architecture teams to define secure, scalable solution designs and ensure alignment to enterprise standards
Leads end-to-end execution from concept to launch, including UAT readiness, go-to-market planning, and post-launch adoption measurement
Identifies operational and experience pain points across branch journeys and prioritizes enhancements that improve efficiency and reduce friction
Manages risks, dependencies, and trade-offs across stakeholders, ensuring timely decisions and clear communication of impacts
Establishes product requirements and acceptance criteria, translating customer needs into actionable user stories and epics
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Strong stakeholder management skills with the ability to influence outcomes across business, technology, operations, and control partners
Demonstrated ability to define, monitor, and act on KPIs/OKRs, using data to drive prioritization and continuous improvement
Experience delivering secure authentication or identity capabilities, with an understanding of risk, controls, and customer experience trade-offs
Excellent written and verbal communication skills, including the ability to create clear narratives, roadmaps, and executive-ready updates
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Experience with branch, servicing, or frontline employee workflows and the operational realities of distributed networks
Experience partnering with cybersecurity, fraud, risk, and compliance teams to deliver solutions that meet control requirements
Track record of driving platform modernization or legacy migration efforts while maintaining stability and resiliency
Demonstrated ability to lead through ambiguity and manage competing priorities across a multi-year roadmap
Experience with agile delivery practices and tools (e.g., Scrum/Kanban, backlog hygiene, release planning)
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.
Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms
JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Offices: 270 Park Avenue, New York, NY 10017-2014, US · 101 Duncan Mill Road, Toronto, ON M3B1Z3, CA · 2200 Ross Ave, Dallas, TX 75201, US · Kadubeesanahalli Circle, Bengaluru, Karnataka 560103, IN · 370 S Cleveland Ave, Westerville, OH 43081, US
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How many Management & Leadership jobs are open in Westerville, OH right now?
There are currently 283 open management & leadership positions in Westerville, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Westerville, OH?
Companies currently hiring include Vertiv, DHL, JPMorganChase, Kokosing, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Westerville, OH?
Yes — 22 of the 283 open management & leadership positions offer remote or hybrid work (13 remote, 9 hybrid).
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