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$12/hr–$13/hr
Full-time
high school
Employee Discounts, Flexible Schedules, Pet Care Training Programs, Promotion From Within, Medical Plan, Dental Plan
Posted 15h ago
Apply by Sep 11
~40 hrs/week
Responsibilities
The Store Shift Supervisor assists team leaders in managing daily store operations, reinforcing company standards, and ensuring exceptional neighborly service. They also provide leadership coverage, handle back-office tasks, and support team member development and recruitment.
Requirements
Candidates must have a high school diploma or GED and at least 2 years of retail experience. Proficiency in Microsoft Office and the physical ability to lift up to 50 pounds and operate store equipment are required.
Full job description
Overview
Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood!
Responsibilities/Qualifications
As Store Shift Supervisor at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:
assist a neighbor in choosing the perfect toy for a lab who loves to fetch
stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom
show a fourth grader how to test the water in his fish tank
set an example for the other team members in delivering fantastic neighborly service
assist the store’s team leaders by reinforcing the daily operational procedures and performance expectation
…all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You are PAWsome!*
Shift Supervisor* key responsibilities include:
Partnering with store team leaders to learn and reinforce the PSP standards and daily management routines that make your store the favorite pet store in the neighborhood.
Providing leadership coverage and covers management functions up to four times a week when team leaders are offsite.
Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors.
Learning and performing back office procedures – like making signs, updating price changes, and imputing cashier records – to comply with standards and expectations.
Involvement in store recruiting, onboarding and team member development.
Communicating opportunities to improve community engagement or store performance to the team leaders.
Act as store team members when they’re not acting as the manager-on-duty or learning operational tasks.
Willingness to perform nail trims on our furry friends.
PAWsome Shift Supervisor candidates will have:
A high school diploma or GED.
2+ years of retail experience.
Proficiency in Microsoft Office.
Strong sales and customer service skills are a must.
Ability to operate all equipment, including a forklift, to run the store is important, as well as the abiilty to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!).
Ability to work flexible schedules, have reliable transportation, and must pass the drug screening (where allowed by law) and be 18 years or older
Why Us:
Employee Discounts
Flexible Schedules
Pay Increases & Pet Care Training Programs
Promotion From Within Culture
Medical, Dental & Vision Plans (Full-Time)
Health Savings & Flexible Spending Accounts
Paid Time Off (Full-Time)
About Company
Pet Supplies Plus is focused on making it easier to get better products for your pet. With 770+ locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com.
EOE STATEMENT
We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 730 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.
Pet Supplies Plus is ranked No. 21 overall in Entrepreneur Magazine's 2024 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com.
Offices: 17410 College Pkwy, Livonia, Michigan 48152, US · 1510 E. 4th Street, Seymour, Indiana 47274, US
Convenient locationFranchise opportunitiesAdoptionsMinus the HasslePet LoversPet ServicesCustomer EngagementSelectionValueand Community Engagement
How many Customer Service & Support jobs are open in Westerville, OH right now?
There are currently 279 open customer service & support positions in Westerville, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Westerville, OH?
Companies currently hiring include Vertiv, Meijer, CVS Health, Central Ohio Primary Care, Kroger, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Westerville, OH?
Yes — 15 of the 279 open customer service & support positions offer remote or hybrid work (6 remote, 9 hybrid).
How do I apply for Customer Service & Support jobs in Westerville, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.