San Antonio, Texas, United States · On-site
POSITION SUMMARY: The Lead Mental Health Technician oversees daily shift operations and staff to ensure safe, therapeutic, and structured care, reporting directly to the Mental Health Technician Manager. This role suppor…
Skills: Interpersonal Skills, Emotional Resilience, De-escalation Techniques, Trauma-Informed Intervention, Time Management
San Antonio, Texas, United States · On-site
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill …
Skills: Team leadership, Staffing, Scheduling, Coaching, Sales performance
San Antonio, Texas, United States · On-site
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill …
Skills: Team leadership, Staffing, Scheduling, Coaching, Sales performance
San Antonio, Texas, United States · On-site
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill …
Skills: Team leadership, Staffing, Scheduling, Coaching, Sales performance
San Antonio, Texas, United States · On-site
Support the Property. Connect with Residents. Grow Your Career. Lynd Management Group is seeking an organized and customer-focused Assistant Property Manager to support leasing, resident relations, collections, office op…
Skills: Property management, Leasing, Customer service, Conflict resolution, Bookkeeping
San Antonio, Texas, United States · Hybrid
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
Skills: Sales, Business development, Relationship building, Consultative sales, Entrepreneurship
San Antonio, Texas, United States · On-site
Summary The Sales and Management Intern position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, S…
Skills: Sales generation, Guest service, Merchandising, Cashiering, Inventory management
San Antonio, Texas, United States · On-site
Responsible for the day-to-day effective and efficient Supervision of assigned Patient Service Representatives Ensures Navigation Center metric targets are met. Ensures all staff are following policies and procedures reg…
Skills: Supervision, Customer Service, Call Center Management, Performance Monitoring, Staff Training
San Antonio, Texas, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Automotive parts knowledge, Leadership, Communication, Decision-making, Sales-driving
San Antonio, Texas, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Leadership, Sales growth, Operational excellence, Customer service, Automotive parts knowledge
San Antonio, Texas, United States · On-site
JOB SUMMARY: The Senior Accountant performs advanced accounting and fiscal analysis activities, oversees complex reconciliations and financial reporting, assists with budget development and monitoring, and serves as a le…
Skills: Accounting, Fiscal Analysis, Financial Reporting, Budget Development, Reconciliation
CortlandSan Antonio, Texas, United States · On-site
At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus …
Skills: Sales, Customer Service, Property Management, CRM, Marketing
San Antonio, Texas, United States · On-site
New employees are eligible for the following benefits (effective date of hire): • Medical, dental, and vision benefits • Company-paid life insurance • 11 paid Holidays • 401k Plan with Company Match &…
Skills: Supply planning, Procurement, Inventory management, Supplier coordination, Production scheduling
San Antonio, Texas, United States · On-site
$24/hr–$27/hr
Job ID: 294098 Store Name/Number: TX-The Rim (1822) Address:17503 La Cantera Parkway NEC 1-10, San Antonio, TX 78257, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: R…
Skills: Inventory management, Visual merchandising, Team leadership, Coaching, Order fulfillment
San Antonio, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Food preparation
San Antonio, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Food preparation
San Antonio, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Store safety
San Antonio, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Store safety
San Antonio, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Food preparation
San Antonio, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Store safety
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Oversees daily shift operations and staff to ensure safe, therapeutic, and structured care for mental health patients. Supports clinical goals through direct patient care, crisis intervention, and supervision of mental health technicians.
Requires a high school diploma and two years of experience in behavioral health or human services. Preferred candidates hold a degree in Psychology or Education and possess certifications in First Aid, CPR, and de-escalation.
POSITION SUMMARY:
The Lead Mental Health Technician oversees daily shift operations and staff to ensure safe, therapeutic, and structured care, reporting directly to the Mental Health Technician Manager. This role supports clinical goals through direct patient care, supervision, and crisis intervention. The position also collaborates closely with the Director of Nursing to maintain a cohesive, patient-centered care environment.
• Service
o Consistently supports and communicates the Mission, Vision, and Values of Nexus Health Systems
o Upholds the Standards of conduct and corporate compliance
o Demonstrates honest behavior in all matters. To the best of the employee’s knowledge and understanding, complies with all Federal and State laws and regulations.
o Maintains the privacy and security of all confidential and protected health information. Uses and discloses only that information which is necessary to perform the function of the job.
o Adheres to all Nexus Health Systems policies on Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)
o Collaborates effectively with colleagues and other departments to ensure seamless service delivery.
• Clinical Excellence
o Overall responsible for the shift, ensuring adherence to policies and procedures, and completion of necessary documentation.
o Manages and directs mental health technicians on shift.
o Manages shift schedules to reduce overtime.
o Provides support to mental health technicians in appropriate therapeutic interventions.
o Manages and ensures adherence to the daily schedule for residents, including adequate supervision.
o Reports concerns regarding training or compliance to the Mental Health Technician Manager.
o Provides care that promotes safety, comfort, and a therapeutic environment.
o Directs supervision of patients/residents.
o Prevents and manages crisis situations, including verbal conflicts and emotional dysregulation.
o Role models appropriate behaviors, attitudes, social skills, and self-care.
o Reinforces therapeutic treatment goals through Positive Behavior Interventions and Supports.
o Utilizes de-escalation skills for verbal de-escalation and containment.
o Assists residents with activities of daily living and providing crisis intervention as needed.
o Leads milieu activities for non-clinical groups and participates in activities for the clinical groups.
o Participates in the development and implementation of patient treatment programs.
o Maintains age-appropriate rules and enforcing behavioral management systems.
o Observes clinical staff methods and participating in treatment plan implementation.
• Patient Experience and Advocacy
o Transports patients to and from appointments and treatments as appropriate.
o Maintains a therapeutic environment that respects patient dignity and promotes comfort.
o Role models positive behaviors and social skills.
o Ensures confidentiality of patient records.
• Quality Assurance and Compliance
o Ensures all activities adhere to healthcare regulations and organizational policies.
o Participates in quality improvement initiatives to enhance service delivery.
o Promotes a culture of patient safety which results in the identification and reduction of unsafe practices.
o Completes all required documentation accurately and timely.
o Maintains established institutional policies and procedures, including quality assurance programs and safety standards.
o Adheres to facility policies and procedures.
• Professional Growth and Continuing Education
o Completes annual education requirements.
o Maintains competency, as evidenced by completion of competency validation requirements.
o Maintains competency and knowledge of current standards of practice, trends, and developments.
o Participates in relevant workshops, seminars, and continuing education courses to stay current with industry trends, healthcare regulations, and best practices.
o Attends and participating in training, in-service education, and staff meetings as scheduled.
o Enhances professional growth through educational programs, current literature, and workshops.
• Finance
o Promotes stewardship of hospital resources while ensuring quality patient care.
o Managing shift schedules to reduce overtime, thereby controlling labor costs.
• Performs other duties as assigned.
• High school diploma or equivalent (required)
• AA/BA/BS Psychology, Education, or related social service field (preferred)
• Two (2) years of experience in a behavioral health, residential, human services field or 2 years of college (required)
• Experience in residential care or mental health treatment (preferred)
SKILLS:
• Models strong interpersonal skills and emotional resilience in high-stress environments.
• Maintains professional boundaries and mentors staff in therapeutic communication.
• Expert in de-escalation techniques (e.g., SAMA), guiding real-time responses to crises.
• Trains and supports staff in trauma-informed intervention strategies.
• Leads shift planning with advanced time management and prioritization.
• Identifies workflow issues and implements practical, team-based solutions.
• Excels in clear, professional written and verbal communication.
• Ensures accurate EHR documentation and coaches staff on documentation standards.
• Advanced proficiency in EHR systems (e.g., Meditech) and Microsoft Office Suite.
• Supports team training and troubleshooting on digital platforms.
• Applies healthcare and psychiatric terminology accurately in all communications.
• Promotes understanding of clinical language among direct care staff.
• First Aid and CPR
• De-escalation training within 30 days after hire.
• Maintain current certification in good standing during employment with this facility or obtain it within thirty (30) days of hire.
Care that goes beyond clinical
Since 1992, Nexus Health Systems has provided specialty care for patients with medical, behavioral, and psychiatric needs. With a network of hospitals and medical-model residential treatment centers across Texas, Nexus offers innovative programming designed to stabilize and empower children, teens, and adults facing some of the most challenging diagnoses, including autism and related neurodevelopmental disorders, Prader-Willi Syndrome, neurological injuries and illnesses, and other medically complex conditions. Our interdisciplinary teams work collaboratively to deliver fully integrated, whole-person care. By comprehensively addressing the full spectrum of patient needs, we reduce hospital readmissions and drive better long-term outcomes. At Nexus, we are committed to helping individuals return to lives of productivity and meaning — because we’re mending minds.
Offices: One Riverway, 700, Houston, Texas 77056, US · 9297 Wahrenberger Road, Conroe, Texas 77304, US · 123 Vision Park Boulevard, Shenandoah, Texas 77384, US · 9182 Six Pines Drive, The Woodlands, Texas 77380, US · 2929 Woodland Park Drive, Houston, Texas 77082, US
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