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$102k–$164k/yr
Full-time
bachelor degree
Health insurance, Dental insurance, Vision insurance, Paid time off, Tuition reimbursement, Student-loan repayment assistance
Posted 14d ago
~40 hrs/week
Responsibilities
The manager is responsible for leading the sales and account management strategy for the Under 100 commercial market, including Small Group and Large Group segments. They oversee account executives, drive membership growth and retention, and manage relationships with brokers and general agents.
Requirements
Candidates must have a bachelor's degree and at least 7 years of experience in healthcare sales or account management. Additionally, 3 years of leadership experience and a strong understanding of health insurance products are required.
Full job description
Pay Range:
$102,300.00 - $163,700.00
Please email HR_Talent_AcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process.
At BCBSRI, our greatest resource is our people.
We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well.
We recognize that to do your best work, you have to be your best self. It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees.
Our culture is one of belonging. We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued.
Join others who value a workplace for all. We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders.
We’re dedicated to serving Rhode Islanders. Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer.
Why this job matters:
Responsible for leading the sales and account management strategy and execution for the Under 100 commercial market, inclusive of Small Group (<50) and Large Group Fully Insured (50–99) clients.
Provides direct leadership and oversight of:
Small Group Account Executives and their books of business including medical, dental, and vision
BCBSRI’s general agent who manages the retention for the <10 Small Group segment
All new Small Group sales activity
Large Group Account Executives managing 50–99 groups
Accountable for achieving new business, membership growth, retention, and enrollment targets while ensuring a strong broker and customer experience. Partners cross-functionally to execute sales strategy, drive growth, and strengthen market competitiveness within the Under 100 segment.
What you will do:
Lead Under 100 Sales Performance
Drive execution of sales and retention strategy across Small Group and 50–99 Large Group segments
Ensure achievement of membership, enrollment, and retention goals
Oversee Small Group Account Executives
Manage performance and development of Account Executives responsible for 1–50 business
Ensure effective management of books of business across medical, dental, and vision products
Oversight for intermediaries and associations.
Monitor account performance, retention strategies, and broker engagement
Manage BCBSRI’s general agent
Oversee team responsible for <10 Small Group segment
Drive retention performance and operational execution within this subsegment
Ensure alignment with broader Under 100 strategy and customer experience goals
Drive New Small Group Sales
Oversee all new business activity for Small Group segment
Partner with brokers, general agents, and internal teams to maximize sales pipeline and conversion
Identify and execute growth opportunities in target segments
Lead Large Group (50–99) Sales Team
Manage Account Executives responsible for 50–99 fully insured groups
Ensure strong retention, account performance, and growth within this segment
Provide strategic direction on account planning and broker engagement
Broker and Market Relationship Management
Develop and maintain strong relationships with broker partners and general agents
Identify opportunities to enhance broker engagement, satisfaction, and production
Represent the organization in market-facing activities and broker forums
Performance Management & Reporting
Establish and monitor key performance indicators for sales, retention, and growth
Analyze trends and performance data to identify risks and opportunities
Provide regular reporting and insights to leadership
Cross-Functional Collaboration
Partner with Product, Marketing, Underwriting, and Operations teams to support sales execution
Ensure alignment of sales strategies with product offerings and market needs
Support implementation of segment initiatives and go-to-market strategies
Team Leadership & Development
Provide leadership, coaching, and development for direct reports
Foster a high-performance, accountable, and collaborative team culture
Support talent development and succession planning
What you need to succeed:
Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field (or equivalent experience)
7+ years of experience in healthcare sales, account management, or broker-facing roles
3+ years of leadership or team management experience
Strong understanding of health insurance products and market dynamics (medical, dental, vision)
Ability to develop and monitor sales and retention metrics
Strong leadership, coaching, and performance management skills
Excellent communication, presentation, and relationship management skills
Ability to influence and collaborate across multiple stakeholders
Strategic thinking with the ability to translate strategy into execution
Strong analytical and problem-solving skills
Ability to manage competing priorities in a fast-paced environment
Customer and broker-centric mindset
The extras:
Experience in Small Group and/or Large Group health insurance markets
Knowledge of medical, dental, and vision products
Familiarity with broker distribution models and general agent relationships
Experience managing multi-segment portfolios (small and large group)
Location: BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:
In-office: onsite 5 days per week
Hybrid: onsite 2-4 days per week
Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia
Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer.
A nonprofit health insurer helping all Rhode Islanders live their healthiest lives.
Industry
Insurance
Company size
501-1,000 employees
Founded
1939
Headquarters
Providence, Rhode Island
LinkedIn followers
20,866
At Blue Cross & Blue Shield of Rhode Island (BCBSRI), we know that health is more than what happens at the doctor’s office. Our vision is to improve health and well-being by leading access to high-quality, affordable, and equitable care. That means focusing on innovation, from opening retail stores across the state to expanding access to behavioral health services to helping address food insecurity among our neighbors.
BCBSRI is connected nationwide as an organization of 33 independent Blues plans, working locally and together to transform care from the ground up and serve members wherever they are. Whether you're an individual looking to join our team or an employer looking to protect your employees' health, let's work together to make a difference.
BCBSRI is an independent licensee of the Blue Cross and Blue Shield Association.
Offices: 500 Exchange Street, Providence, Rhode Island 02903, US
How many Management & Leadership jobs are open in Providence, RI right now?
There are currently 355 open management & leadership positions in Providence, RI listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Providence, RI?
Companies currently hiring include Care New England, Domino's, Johnson & Wales University (JWU) - North Miami, Family Service of Rhode Island, Blue Cross & Blue Shield of Rhode Island, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Providence, RI?
Yes — 105 of the 355 open management & leadership positions offer remote or hybrid work (40 remote, 65 hybrid).
How do I apply for Management & Leadership jobs in Providence, RI?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.