Position Summary This role is not eligible for immigration sponsorship Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appl…
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Position Summary This role is not eligible for immigration sponsorship Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appl…
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Position Summary This role is not eligible for immigration sponsorship Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks system…
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Full-time
bachelor degree
Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program
Posted 3d ago
Apply by Oct 1
~40 hrs/week
Responsibilities
The manager will oversee the end-to-end lifecycle of the B2B technology stack, including vendor management, budgeting, and strategic planning. They will also lead cross-functional process improvement initiatives and drive the adoption of AI-powered tools to enhance sales operations productivity.
Requirements
Candidates must have a bachelor's degree and at least 6 years of experience in Sales or Revenue Operations. Strong project management skills, analytical proficiency, and experience with system migrations are required for this role.
Full job description
Position Summary
This role is not eligible for immigration sponsorship
Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
Role and Responsibilities
Role Overview:
Samsung Electronics America is seeking a highly motivated and experienced Manager of Sales Systems & Planning to join the Sales Strategy & Operations team. In this role, you will serve as a key driver in leading strategic systems operations and planning with a strong focus on process improvement initiatives, cross-functional project management, and vendor governance. You will partner closely with Finance, IT, Security, Sales leadership, and other stakeholders to deliver scalable operational solutions that accelerate business performance. This role will be at the forefront of AI system and process adoption within existing tools or identifying best in class tools to implement.
Essential Duties:
Own the end-to-end lifecycle of the B2B technology stack, including annual planning, budgeting, and contract management across all platforms and vendors
Maintain real-time visibility into contract milestones, renewal timelines, and vendor commitments through a centralized renewals management framework
Lead vendor negotiations, managing commercial terms, service agreements, and ongoing relationships in alignment with organizational objectives and procurement policies
Develop and present systems reporting and executive-level dashboards to communicate contract status, spend analysis, and technology portfolio health to senior leadership
Build and maintain a forward-looking technology roadmap that aligns platform capabilities with business goals and identifies opportunities to consolidate, upgrade, or replace tools
Continuously evaluate the technology landscape to identify best-in-class solutions that drive efficiency, scalability, and competitive advantage across sales operations
Serve as the internal subject matter expert on the existing technology stack, ensuring tools are being utilized to their fullest potential
Lead the identification, evaluation, and adoption of AI-powered tools and platforms that enhance sales operations workflows and productivity
Proactively research and surface AI features and capabilities embedded within existing tools, driving their activation and adoption across relevant teams
Establish a repeatable framework for assessing and piloting emerging AI technologies, ensuring the organization remains at the forefront of innovation
Conduct strategic analysis to identify process gaps and lead structured process improvement initiatives from discovery through implementation
Serve as end-to-end project manager for systems and process improvement initiatives, owning planning, status tracking, risk management, and stakeholder communication
Lead cross-functional project initiatives through all phases including requirements gathering, system implementations, UAT coordination, and structured rollouts
Facilitate recurring program reviews to ensure alignment across stakeholders on milestones, deliverables, and escalation paths
Lead change management activities following the introduction of new systems, tools, or processes, ensuring stakeholder alignment, team training, and smooth adoption across all impacted functions
Develop enablement materials and communication plans that support successful technology transitions and drive sustained user adoption
Skills and Qualifications
Qualification Requirements:
Bachelor's degree in Business Administration, Finance, Information Systems, or a related field
6+ years of experience in Sales Operations, Revenue Operations, or a comparable discipline
Demonstrated experience managing end-to-end projects with cross-functional stakeholders
Experience with system migrations and process improvement methodologies
Strong analytical and reporting skills; proficiency with project management and BI tools
Excellent written and verbal communication skills, with the ability to present complex information clearly to executive audiences.
AI systems or process adoption (preferred)
PMP certification or equivalent project management credential (preferred)
Samsung Electronics America, Inc. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.
Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEAAccommodationsExt@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Au delà de toute considération matérielle et logicielle, la réussite des entreprises passe par leur capacité à appréhender les grands changements grâce à un réseau de partenaires de confiance.
Construisons ensemble un nouvel univers professionnel : Smart Connections for Smart Business.
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