Pittsburgh, Pennsylvania, United States · Hybrid
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · Hybrid
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Pittsburgh, Pennsylvania, United States · Hybrid
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · Hybrid
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Pittsburgh, Pennsylvania, United States · On-site
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Blue Ash, Ohio, United States · Remote OK
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · Hybrid
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · Hybrid
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Pittsburgh, Pennsylvania, United States · Hybrid
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Pittsburgh, Pennsylvania, United States · Hybrid
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Pittsburgh, Pennsylvania, United States · Hybrid
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The Business Process Consultant II will plan, design, and lead consulting projects to drive performance improvement within the Insurance Services Division. They will manage project lifecycles, facilitate cross-functional change management, and analyze data to define and quantify improvement opportunities.
Candidates must have a Bachelor's degree and at least 5 years of experience in operations improvement or consulting, including data-based process improvement. Professional certifications such as PMP and Lean Six Sigma Green Belt are required within one year of hire.
UPMC Health Plan has an exciting opportunity for a position in the Business Performance Improvement department. This is a full-time hybrid position consisting of working from home and in office. Must be located in or around Pittsburgh, PA to be considered.
The , design, and lead consulting projects to realize significant process and performance improvement for the Insurances Services Division. Define and communicate a clear understanding of these projects' value, scope, goals, methods, and project plans in order to achieve targets for enhanced business value. Provide clear direction, leadership and accountability across a continuum of assigned projects from departmental improvement projects to moderately complex payer/provider collaborative efforts.
Project Delivery and Consulting:
Develop the business case to support future state recommendations, incorporating forecasted or demonstrated performance against key metrics and related cost / benefit analysis
Strategic Thinking:
Meet with internal and external clients to understand and assess business / clinical / operational needs as well as technical and other requirements; anticipate key business issues
Communication and Change Management:
Lead the development of cross-functional change management and communication strategies to inform and align stakeholders; drive or support execution of change management and communication plans
Act as a change agent to lead, facilitate, and manage change within impacted departments
Develop and deliver effective formal presentations to audiences at various levels
Project Administration:
Manage the administrative details of assigned projects, including developing and publishing meeting agendas, collating meeting materials, documenting meeting discussions and decisions, and establishing / maintaining a repository of project documentation
Project Management:
Ensure all deadlines and milestones are met
Demonstration of values:
Maintain accountability for ongoing self-development and knowledge acquisition activities
Leadership:
Lead teams with responsibility for designing and implementing business performance and process improvement efforts
Methodology:
Apply principles related to Business Agility and Lean to define and facilitate improvement projects
Participate in the development of new tools, techniques, and resources
Analysis:
Analyze relevant data to define and quantify improvement opportunities and quantify the impacts of potential changes on existing processes and organization structure / capabilities
Life Changing Medicine.
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Offices: US Steel Tower, 600 Grant Street, Pittsburgh, PA 15219, US
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