Pasay, Metro Manila, Philippines · On-site
We are seeking a highly motivated and knowledgeable Subject Matter Expert (SME) to join our team. The ideal candidate will serve as the primary process and product expert, providing real-time support to frontline agents,…
Skills: Process Expertise, Product Expertise, Escalation Handling, Coaching, Analytical Skills
Pasay, Metro Manila, Philippines · On-site
We are seeking a highly motivated and knowledgeable Subject Matter Expert (SME) to join our team. The ideal candidate will serve as the primary process and product expert, providing real-time support to frontline agents,…
Skills: Process Expertise, Product Expertise, Escalation Handling, Coaching, Problem Solving
Pasay, Metro Manila, Philippines · On-site
We are seeking a highly motivated and knowledgeable Subject Matter Expert (SME) to join our team. The ideal candidate will serve as the primary process and product expert, providing real-time support to frontline agents,…
Skills: Process Expertise, Product Expertise, Escalation Handling, Coaching, Analytical Skills
Pasay, Metro Manila, Philippines · Hybrid
Senior Planning Manager, Pasay Mace combines global delivery consultancy experience to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define t…
Skills: Project Planning, Scheduling, Stakeholder Engagement, Performance Monitoring, Contract Development
Pasay, Metro Manila, Philippines · On-site
Position Summary: Provide a brief (3-4 sentences) description that describes the nature and level of work. The Position Summary should state why the job exists. This position has minimum supervision. This person is respo…
Skills: Payroll Processing, Payroll Analysis, Statutory Remittances, General Ledger Reconciliation, Timekeeping
Pasay, Metro Manila, Philippines · On-site
Job Track Description: Requires broad technical expertise and company/industry knowledge. Accountable for functional, operational, and/or program management. Achieves goals through the work of others. Manages performance…
Skills: Accounting Services, Team Leadership, Performance Management, Financial Reporting, Process Improvement
Pasay, Metro Manila, Philippines · Hybrid
ABOUT US As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focuse…
Skills: Air Freight, Logistics, Cargo Sales, Revenue Growth, Account Management
Pasay, Metro Manila, Philippines · Hybrid
Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures,…
Skills: HR Operations, Employee Relations, Benefits Administration, Data Coordination, Process Improvement
Pasay, Metro Manila, Philippines · On-site
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while ma…
Skills: Sales Techniques, Revenue Maximization, Guest Loyalty, Up-selling, Reservation Management
Pasay, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Collections Strategy, Business Performance Management, Data Analysis, Stakeholder Management, User Acceptance Testing
Pasay, Metro Manila, Philippines · Hybrid
Key Responsibilities Program Management & Strategy Lead the end-to-end Employee Referral Program (ERP) across business units and locations Design and implement initiatives to increase referral participation and quality o…
Skills: Program Management, Talent Sourcing, Referral Program Strategy, Operations Governance, Stakeholder Engagement
Pasay, Metro Manila, Philippines · On-site
The Assistant Restaurant Manager (ARM) helps the Restaurant Manager (RM) in achieving sales targets by recommending promotional activities for Packaged Programs to support the sales strategy designed by the RM. Responsib…
Skills: Sales Strategy, Customer Management, People Management, Coaching, Supervising
Pasay, Metro Manila, Philippines · On-site
The team is under Global Finance of Vestas Shared Services Centre. Finance Shared Service Center comprised of various Finance functions that support Vestas globally. These functions include Accounts Payable, Travel and E…
Skills: Leadership, Accounts Receivable, Order-to-Cash, Process Improvement, SAP S4
Pasay, Metro Manila, Philippines · On-site
Our client is a global investment management firm built at the intersection of financial theory and practical application. We strive to deliver superior, long-term results for our clients by looking past market noise to …
Skills: Business Analysis, Process Mapping, Requirements Gathering, Technical Documentation, SQL
Pasay, Metro Manila, Philippines · On-site
Onboarding Team Overview Onboarding Team coordinates various large account events at the firm by interacting with both internal and external counterparties, including but not limited to various groups in Operations, Port…
Skills: Account Onboarding, Project Coordination, Stakeholder Management, Workflow Management, Process Improvement
Pasay, Metro Manila, Philippines · On-site
About the Team: Our client is a global investment management firm built at the intersection of financial theory and practical application. We strive to deliver superior, long-term results for our clients by looking at pa…
Skills: Salesforce Administration, User Acceptance Testing (UAT), Business Analysis, Solution Design, Data Management
Pasay, Metro Manila, Philippines · On-site
THE ROLE The Financial Planning and Analysis Specialist reports directly to the Financial Planning and Analysis Manager; supports the preparation of financial models, company budgets and management reports; performs quan…
Skills: Financial Modelling, Budgeting, Financial Planning, Variance Analysis, Valuations
Pasay, Metro Manila, Philippines · On-site
Operations is responsible for supporting the various trading, investment and reporting activities of the firm. The core mission of the Operations group is to establish scalable investment workflows, ensure a controlled o…
Skills: RFP Preparation, DDQ Completion, Financial Market Analysis, Investment Strategy Knowledge, Stakeholder Management
Pasay, Metro Manila, Philippines · On-site
Job Title: Commercial Analysis Manager Department: Commercial Reports to: Chief Revenue Officer (CRO) Role Summary The Commercial Analysis Manager plays a critical role in supporting revenue growth and strategic decision…
Skills: Financial Modeling, Commercial Analysis, Project Evaluation, Revenue Strategy, Market Intelligence
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The SME serves as the primary process and product expert providing real-time support and guidance to frontline agents. They are responsible for handling escalations, ensuring procedural compliance, and driving continuous improvement initiatives to enhance operational efficiency.
Candidates should have 1 to 3 years of contact center experience with strong analytical and communication skills. Experience in coaching, escalation handling, or knowledge of insurance and financial services is preferred.
We are seeking a highly motivated and knowledgeable Subject Matter Expert (SME) to join our team. The ideal candidate will serve as the primary process and product expert, providing real-time support to frontline agents, assisting with escalations, ensuring compliance with established procedures, and driving continuous improvement initiatives to enhance operational performance and customer experience.
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
Offices: 320 Park Avenue, 29th Floor, New York, NY 10022, US · 10 Exchange Pl, Jersey City, NJ 07302, US
There are currently 59 open management & leadership positions in Pasay, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include EXL, Conduent, Vestas, Infinit-O, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Yes — 18 of the 59 open management & leadership positions offer remote or hybrid work (0 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
