Parañaque, Metro Manila, Philippines · On-site
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they …
Skills: People Management, Customer Service, Contact Center Operations, Data Reporting, Data Analysis
Parañaque, Metro Manila, Philippines · On-site
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they …
Skills: Team Leadership, Performance Coaching, Data Analysis, Reporting, BPO Management
Parañaque, Metro Manila, Philippines · On-site
Overview The Trainer is responsible for planning, preparing, and delivering training to ibex customer services agents using diverse learning methodologies including classroom instruction in a learner-led environment, act…
Skills: Classroom instruction, Facilitation, Coaching, Feedback, Conflict resolution
Parañaque, Metro Manila, Philippines · Hybrid
Location: Remote - National Capital Region, Philippines Job ID: R0108840 Date Posted: 2025-10-14 Company Name: HITACHI ENERGY PHILIPPINES, INC. Profession (Job Category): Sales, Marketing & Product Management Job Schedul…
Skills: Technical Sales, Account Management, Business Development, High Voltage Infrastructure, Transformer Solutions
Parañaque, Metro Manila, Philippines · On-site
Job Req Number: 122420 Time Type: Full Time The Team Leader is responsible for ensuring the highest quality of service for control tower processes, must ensure correct, timely and independent handling of incidents (compl…
Skills: Leadership, Communication, Freight Forwarding, Logistics Management, Transport Management Systems
Parañaque, Metro Manila, Philippines · On-site
Responsible for overseeing the planning, coordination, and execution of events within the restaurant. Supervise and coordinate event logistics, ensuring all aspects of the event, such as set-up food and beverage services…
Skills: Event Coordination, Hospitality Management, Client Relations, Team Leadership, Budget Management
Parañaque, Metro Manila, Philippines · On-site
Provides high-level administrative and clerical support to the Vice President and the department to ensure effective and efficient operations. Provide administrative and operational support to multiple teams and executiv…
Skills: Administrative Support, Calendar Management, Travel Coordination, Event Planning, Record Keeping
Parañaque, Metro Manila, Philippines · On-site
Provides high-level administrative and clerical support to the Vice President and the department to ensure effective and efficient operations. Provide administrative and operational support to multiple teams and executiv…
Skills: Administrative Support, Calendar Management, Travel Coordination, Event Coordination, Record Keeping
Parañaque, Metro Manila, Philippines · On-site
Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled profess…
Skills: Team management, Performance management, Coaching, Mentoring, Leadership
Parañaque, Metro Manila, Philippines · On-site
$20k–$40k/mo
The Modern Trade Key Accounts Executive is responsible for generating new business opportunities and managing existing client relationships within the assigned sector. This role requires a highly motivated, results-drive…
Skills: New Business Development, Account Management, Negotiation, Market Intelligence, Sales Techniques
Parañaque, Metro Manila, Philippines · On-site
The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to…
Skills: ESG Reporting, Carbon Accounting, Scope 3 Emissions, Product Carbon Footprint, Life Cycle Analysis
PT Anugerah Pharmindo LestariParañaque, Metro Manila, Philippines · On-site
Zuellig Pharma Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commer…
Skills: Marketing Strategy, Product Lifecycle Management, Market Intelligence, Financial Forecasting, Budget Management
Parañaque, Metro Manila, Philippines · On-site
Overview The Workforce Manager will oversee a team of WFM personnel that are responsible for all facets of workforce scheduling. He or she will determine and communicate work schedules and resources for various call queu…
Skills: Workforce Management, Scheduling, Intraday Management, Forecasting, Staffing Models
Parañaque, Metro Manila, Philippines · On-site
Overview The Workforce Manager will oversee a team of WFM personnel that are responsible for all facets of workforce planning and intraday management. He or she will determine and communicate work schedules and resources…
Skills: Workforce Planning, Intraday Management, Forecasting, Scheduling, Staffing Models
Parañaque, Metro Manila, Philippines · On-site
The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to…
Skills: Back-end Supply Planning, Capacity Planning, Material Planning, Master Production Schedule, ERP Systems
PT Anugerah Pharmindo LestariParañaque, Metro Manila, Philippines · On-site
Are you passionate about shaping the future of healthcare in the Philippines? At Zuellig Pharma, we are constantly looking for driven, relationship-focused professionals to join us on our mission. Please Note: This is no…
Skills: Product Strategy, Marketing Planning, Market Analysis, Cross-Functional Collaboration, Campaign Management
PT Anugerah Pharmindo LestariParañaque, Metro Manila, Philippines · On-site
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services t…
Skills: Talent Acquisition Strategy, Full Cycle Recruitment, Stakeholder Management, Employer Branding, Sourcing Techniques
Parañaque, Metro Manila, Philippines · On-site
Business Development & Market Expansion ● Identify and pursue new business opportunities in target markets through comprehensive market research and strategic planning ● Build a strong pipeline of prospects through cold …
Skills: Business Development, Market Research, Cold Calling, Sales Presentations, Account Management
Parañaque, Metro Manila, Philippines · On-site
Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled profess…
Skills: Leadership, Coaching, Performance Management, Interpersonal Skills, Analytical Skills
Parañaque, Metro Manila, Philippines · On-site
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You support category planning teams by translating category plans for sales …
Skills: Category Planning, Portfolio Assortment, Sales Activation, Customer Planning, Trade Expertise
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The Assistant Customer Service Manager will manage frontline operation teams to ensure operational excellence and high service quality standards. They are responsible for producing performance reports, identifying root causes for gaps, and implementing process improvements to drive efficiency.
Candidates must have at least 3 years of people management experience in a contact center environment and advanced proficiency in Microsoft Excel. The role requires strong communication skills, the ability to develop policies, and the willingness to work on-site at the PITX facility.
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter.
About the role: We are looking for an experienced Assistant Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to assist the Customer Service Manager in keeping the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.
\nWhat You'll Do:Manages frontline operation teams to ensure operational excellence and excellent customer service.
Produce accurate reports, identify root cause, and come up with relevant action plan/s to address the gaps in relation to team performance, department KPIs and service quality standards.
Develop a productive, profitable, and achievement-oriented working environment for employees resulting in high performance outputs.
Provide effective coaching and performance management to the Customer Service Team Leaders as required to enable the best chance of employee success and customer satisfaction.
Coordinate with relevant personnel, including Customer Care Manager and other departments, in solving problems that would address staffing requirements, work assignments, and the like in ensuring that L1 operations are functioning at optimum.
Able to recommend and execute Process Improvements based on opportunities/gaps identified to ensure high efficiency in CS daily operations.
At least 3 years people management experience in Customer Service Department – Contact Center setup
Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) and other productivity software
Advance level in Excel functions and formulas needed for Data Reporting and Analysis
Ability to communicate effectively with people at different levels
Ability to develop, implement and review policies and procedures Experience in a logistics or start-up environment would be an advantage
No active disciplinary sanction. HR track record to be considered and reviewed
Should be able to report on site depending on the advice of the management
Must be willing to work in the Paranque Integrated Terminal Exchange (PITX)
Founded in Hong Kong in 2013, Lalamove is an on-demand delivery platform born with a mission to empower communities by making delivery fast, simple and affordable. At the click of a button, individuals, small businesses and corporations can access a wide fleet of delivery vehicles operated by professional driver partners. Powered by technology, we seamlessly connect people, vehicles, freight and roads, moving things that matter and bringing benefits to local communities across Asia, Latin America and EMEA.
Offices: 72, Tat Chee Avenue, Unit 403, 4/F, Innocentre, Kowloon Tong, Kowloon, HK
There are currently 88 open management & leadership positions in Parañaque, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Solaire Resort, ibex, DSV - Global Transport and Logistics, Rare Global Food Trading Corp., PT Anugerah Pharmindo Lestari, among others. Browse the listings above to see every active employer.
Yes — 13 of the 88 open management & leadership positions offer remote or hybrid work (3 remote, 10 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
