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The Production Supervisor is responsible for overseeing daily operations, ensuring compliance with safety, quality, and food production standards. They manage staff performance, labor costs, and inventory to ensure efficient unit operations and adherence to customer specifications.
Candidates must have a High School Diploma or GED, with an Associate degree preferred, and at least 2 years of supervisory experience in a high-volume production or catering environment. Strong leadership, analytical, and communication skills are required, along with the ability to obtain ServSafe certification.
We’re looking for motivated, engaged people to help make everyone’s journeys better.
The position is responsible for supervising employees to ensure security, safety, food specs, quality assurance of products, sanitation, HACCP and FDA regulations are followed. Responsible for labor and food cost controls as per company specifications.Annual Hiring Range:
$55,000.00/Per Year
Benefits
Paid time off
401k, with company match
Company sponsored life insurance
Medical, dental, vision plans
Voluntary short-term/long-term disability insurance
Voluntary life, accident, and hospital plans
Employee Assistance Program
Commuter benefits
Employee Discounts
Free hot healthy meals for unit operations roles
Technical Skills: (Certification, Licenses and Registration)
Geographic Responsibility: USA
Type of Employment: Full-Time
Travel %: No
Exemption Classification: Exempt
Internal Relationships: TBD
External Relationships: TBD
Work Environment / Requirements of the Job: Normal work environment
Budget / Revenue Responsibility: USD
Organization Structure
Direct Line Manager (Title): Manager, Ops, M&P
Dotted Line Manager (Title, if applicable): N/A
Number of Direct Reports: Up to 40, average of 14 (union employees)
Number of Dotted Line Reports: N/A
Estimated Total Size of Team: Up to 40
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:
Excellence
We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.
Passion
Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
Responsibility
We care about what we do, and we understand the impact we have on others and the planet.
We always look out for each other –creating a safe workplace environment is everyone’s responsibility.
Respect
Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
We anticipate that this job will close on:
10/02/2026If you want to be part of a team that helps make travel and culinary memories, join us!
Creating culinary connections
Shaping the future of Inflight Hospitality. At gategroup, we are the global leader in airline catering, retail-on-board, and hospitality services, enhancing the passenger experience at 35,000 feet and beyond. Headquartered in Zurich, Switzerland, our footprint spans over 200 operating units across 60+ countries and territories, making us the most extensive catering network in the aviation industry. Every day, we proudly serve millions of travelers, partnering with the world’s top airlines to deliver memorable culinary moments and seamless retail experiences. Driven by innovation, advanced technology, and operational excellence, our teams design and deliver premium food and service solutions tailored to the dynamic needs of modern air travel. From gourmet meals to intelligent retail programs, our mission is simple: To elevate every journey.
Offices: Sägereistrasse 20, Glattbrugg, Zürich 8152, CH
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