Orlando, Florida, United States · On-site
About Us The Sheraton Orlando Lake Buena Vista Resort is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Sheraton is located in the center of the magic, right between Walt Disney World and…
Skills: Front Office Management, PMS System Proficiency, Financial Management, Labor Management, Conflict Resolution
Phoenix, Arizona, United States · On-site
$115k–$150k/yr
Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We …
Skills: Application Security, Technology Risk Management, Cybersecurity Risk Assessment, Software Development Life Cycle, Risk Oversight
Lakeland, Florida, United States · On-site
$72k–$101k/yr
Summary Business Manager We build people, brands and businesses! We are looking for a dynamic Business Manager to join one of our account teams. Reporting to a Senior Business Manager or Director, this position is respon…
Skills: Brand Management, Private Brand Management, Strategic Planning, Budgeting, Team Leadership
Orlando, Florida, United States · On-site
About Us The Sheraton Orlando Lake Buena Vista Resort is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Sheraton is located in the center of the magic, right between Walt Disney World and…
Skills: Catering Sales, Revenue Management, Budget Forecasting, Client Relationship Management, Negotiation
Orlando, Florida, United States · On-site
$65k–$100k/yr
Position Summary... What you'll do...Initiates directs and participates in community outreach programs by encouraging and supporting associates and managers in serving as goodmembers of the community establishing and mai…
Skills: Operations Management, Community Outreach, Compliance, Asset Protection, Quality Assurance
Orlando, Florida, United States · On-site
Job DetailsJob Location: 1937 | Starbucks - Orlando, FL 32827Villa Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mi…
Skills: Leadership, Guest Service, Team Management, Cash Handling, Operational Standards
Orlando, Florida, United States · On-site
$73k–$81k/yr
Advancement & Partnerships: Join our dynamic and growing Advancement & Partnerships team as we work together to power partnerships and transform lives through philanthropy. Together, we can unleash the potential of peopl…
Skills: Fundraising Communications, Philanthropy Writing, Storytelling, Major Gift Proposals, Case Statements
Orlando, Florida, United States · On-site
$56k–$83k/yr
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Dealer Services Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % Y…
Skills: Employee Management, Sales Strategy, Customer Service, Performance Management, Conflict Resolution
Jacksonville, Florida, United States · On-site
Win at Wilsonart At Wilsonart, we don’t just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care…
Skills: Sales Strategy, Account Management, Territory Planning, Sales Leadership, Channel Management
Orlando, Florida, United States · On-site
$78k–$134k/yr
Build your best future with the Johnson Controls team As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Joi…
Skills: Service Management, HVAC, Building Controls, Customer Relationship Management, Financial Accounting
Orlando, Florida, United States · On-site
$100k–$170k/yr
Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We …
Skills: Offer Management, Product Strategy, Digital Strategy, Wealth Management, Stakeholder Management
Orlando, Florida, United States · On-site
$85k–$90k/yr
Description NextGen Hospitality Solutions is searching for an Executive Chef to lead our upscale casual scratch kitchen team in Orlando. This full-time, on-site position provides an exciting opportunity for culinary prof…
Skills: Culinary Leadership, Menu Design, Kitchen Operations Management, Inventory Management, Staff Training
Orlando, Florida, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: CRA Compliance, HMDA Regulations, Transactional Testing, Internal Assessments, Community Development Loans
Orlando, Florida, United States · On-site
Position Summary Are you passionate about helping people navigate healthcare benefits and delivering exceptional client service? As a Dedicated Client Service Partner, you will serve as an extension of the Cigna Account …
Skills: Client Relationship Management, Healthcare Benefits Administration, Claims Resolution, Employee Education, Public Speaking
Orlando, Florida, United States · On-site
Department: UCF Athletics - Women's Track and Field/Cross Country Responsibilities include, but are not limited to: Primary responsibility is to assist Head Coach in instruction to student-athletes during practices and c…
Skills: Athletic Instruction, Recruiting, Budget Management, Scheduling, Travel Coordination
Orlando, Florida, United States · On-site
About Us The Courtyard Orlando Lake Buena Vista in the Marriott Village is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Courtyard is located in the center of the magic, right between Wa…
Skills: Housekeeping Management, Laundry Operations, Budget Development, Expense Management, Labor Scheduling
Orlando, Florida, United States · Hybrid
$60k–$64k/yr
Here’s why you will love it here: Recognition Programs and RewardsExcellent health care options, including medical, dental, and visionA people-first cultureGo Hilton: Travel Discounts Program Hilton hotel rates worldwide…
Skills: Performance Management, Employee Relations, Coaching, Organizational Effectiveness, Conflict Resolution
Orlando, Florida, United States · On-site
Description Carteret Management Corporation is seeking a MAINTENANCE SUPERVISOR who will oversee the maintenance operations of an apartment community located in Orlando, FL, in accordance with the Company’s values of com…
Skills: HVAC, Electrical, Plumbing, Carpentry, Drywalling
Orlando, Florida, United States · On-site
Waldorf Astoria Orlando is looking for a Cook Supervisor to join the Culinary team! Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food a…
Skills: Culinary Leadership, Food Preparation, Hospitality Management, Teamwork, Accountability
Orlando, Florida, United States · Hybrid
$63k–$91k/yr
Description We are seeking a Sourcing Specialist to coordinate vendor and subcontractor activity, support project execution, and keep sourcing decisions moving with speed and accountability. This role is well suited for …
Skills: Vendor Coordination, Subcontractor Management, Negotiation, Project Coordination, Budgeting
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Oversee guest arrival and departure experiences by supervising front office staff and ensuring brand standards are met. Manage operational budgets, labor costs, and guest satisfaction scores to optimize hotel performance.
Requires a minimum of 2 years of front desk experience, preferably in a leadership role, and proficiency with PMS systems. Candidates must possess strong financial management skills and the ability to handle complex customer service situations with diplomacy.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Essential Duties and Responsibilities
Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
Implement company and franchise programs.
Prepare forecasts and reports and assist in the development of the room’s budget.
Monitor and maintain the front office systems and equipment to ensure their optimum performance.
Track guest satisfaction surveys and maximize usage of the guest response tracking system.
Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs.
Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals.
Communicate both verbally and in writing to provide clear direction to staff.
Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied.
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues.
Regular attendance in conformance with the standards is essential to the successful performance of this position.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Minimum of 2 years Front Desk experience, preferably in leadership role.
Proficient with PMS system.
Advanced knowledge of brand’s reward program.
Able to handle cash and credit transactions.
Computer literacy and financial management a must.
Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
General knowledge of local area attractions and transportation.
Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates.
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws.
Able to establish and maintain effective working relationships with associates and customers.
Able to make sound business decisions and take action quickly based on previous experience and good judgment.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies. Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. Our operating platform is built exclusively for institutional hotel assets in key Urban, Super-Suburban, and Resort locations. Our success is built on creating a culture of empowerment and accountability with experiences that guests appreciate, all while achieving highly profitable performance measurements. It’s a unique blend of Art and Science that has fueled our reputation and earned the trust of our unparalleled group of institutional partners.
Offices: 101 Merritt 7 Corporate Park, 1st Floor, Norwalk, CT 06851, US
There are currently 2,210 open management & leadership positions in Orlando, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Orlando Health, Universal Orlando Resort, Versant, Hilton Grand Vacations, among others. Browse the listings above to see every active employer.
Yes — 374 of the 2210 open management & leadership positions offer remote or hybrid work (142 remote, 232 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
