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Lead daily operational goals and inventory processes to ensure efficiency and accuracy within a luxury retail environment. Partner with sales and management teams to coordinate product movements and maintain high back-of-house and selling floor standards.
Requires over 3 years of experience in retail operations, inventory management, or store leadership. Candidates must be able to coach a team and be available to work evenings, weekends, and holidays.
WHO WE ARE:
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.
YOU WILL BE:
The Support Coordinator helps accomplish daily operations, guided by Bergdorf Goodman's primary Service Values: Excellence, Imagination & Graciousness. This hands-on leader ensures operational efficiency through thoughtful workflow management, and a commitment across both front and back of house. With a collaborative mindset, the Support Supervisor partners with selling and operations teams to improve productivity, maintain inventory integrity, and support a luxury experience for both clients and brand partners.
WHAT YOU WILL DO:
Be the primary operational lead for inventory and product-related processes, working in partnership with a dedicated support associate.
Plan, accomplish, and communicate daily operational goals with the support associate, Selling Coordinators, and Store Managers to lead efficiency and clarity.
Partner with the Director of Operations to lead preparation for the annual financial inventory, including ongoing audits and reconciliation to ensure year-round inventory accuracy.
Build multiple operational projects, including trunk show and collection launch setups, stockroom reorganization, and RTV coordination following brand and our goals.
Support sales and merchandising plans by coordinating important product movements—such as transfers, damages, repairs, and off-season rotations—in collaboration with corporate partners and internal sales teams.
Partner with Selling Managers and Brand Managers to align operational activities with sales targets and client appointment need
Participate in meetings with Operations and Selling Managers across Bergdorf Goodman to ensure understanding and support shared team goals
Maintain elevated selling floor and back-of-house standards that reflect the brand and Bergdorf Goodman's luxury environment.
WHAT YOU WILL BRING:
3+ years of experience with retail operations, inventory management, or store leadership.
Ability to coach and inspire a team.
Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
Associates must be willing to work based on business need, which will include evenings, weekends, and holidays
YOUR LIFE AND CAREER AT BERGDORF GOODMAN:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
SALARY AND OTHER BENEFITS:
The hourly rate for this position is $20/hr. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Saks Global. We look forward to reviewing your application.
Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact [email protected].
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
Connecting Customers to Inspiring Luxury Fashion
Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of extraordinary stores across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Exemplar Luxury Group (formerly Saks Global), the luxury collective uniting coveted brands with unrivaled customer experiences. Interested in joining our team shaping the future of luxury retail? Explore exciting career opportunities with us here: https://careers.saksglobal.com/us/en/.
Offices: 225 Liberty Street, New York, NY 10281, US
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