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Skills: Project management, Business analysis, Process improvement, Change management, Cross-functional leadership
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How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional tal…
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New York, New York, United States · On-site
$110k–$128k/yr
Job Description As a LifeWorks, National Account Manager, you'll serve as the primary point of contact for a portfolio of key client accounts across two states. You'll build strong relationships with clients, ensure thei…
Skills: Account management, Relationship management, Financial performance, Revenue growth, Contract management
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The manager will oversee project management and process-improvement initiatives for client onboarding and the broader Project Excellence portfolio. They are responsible for managing cross-functional projects, defining scope, and ensuring delivery across fulfillment, sales, and IT departments.
Candidates must have 5–7+ years of experience in publishing, project management, or business operations with a proven track record in process improvement. Strong communication, facilitation, and proficiency in Microsoft Office tools are required to manage concurrent workstreams effectively.
Summary
We are seeking a manager who owns the project management and process-improvement work behind HBG client onboarding and the broader Project Excellence portfolio. The role brings project management, business analysis, process improvement, and change-management to how Hachette Book Group onboards and supports our client publishers. This role is the primary point of contact for new clients as they on-board with HGB for sales and distribution services. In addition, this role will work across the full portfolio of HBG change management projects supporting new initiatives that realize efficiency, grow revenue, and drive better outcomes for HBG.
QUALIFICATIONS & EXPERIENCE
How to Apply: To be considered, please submit both a resume AND a cover letter.
As a leading book publisher, we believe that including and representing diverse voices in all aspects of our business is fundamental to what we do. Our publishing programs must reflect the broad range of backgrounds, experiences, political views and ideas that shape our society and publish books for all readers.
Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The compensation range for this position is $100,000-$120,000. Salary can vary based on a number of factors including skills, experience, and location — talk with your recruiter to learn more. There may be times that you will be required (or requested) to work overtime due to the nature of your role or exceptional workload issues or special projects.
The following benefits are offered by the company: medical, dental, vision, basic and supplemental life, short-term and long-term disability, accidental death and dismemberment, critical illness, hospital indemnity, long-term care, health and dependent care FSA, commuter benefit plan, employee assistance program, tuition reimbursement, travel assistance, 401(k), discretionary bonus program, PTO (15 vacation days, 3 personal days, 10 holidays and generous sick leave) and group discounts on auto and home insurance and legal services. Eligibility requirements apply to some benefits and may depend on your job classification, hours worked and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Hachette Book Group (HBG) is a leading U.S. trade publisher and a dynamic place to work!
Hachette Book Group (HBG) is a leading U.S. trade publisher dedicated to making it easy for everyone to discover new worlds of ideas, learning, entertainment, and opportunity. As part of Hachette Livre, the world’s third-largest trade and educational publisher, HBG is home to dozens of esteemed imprints including Little, Brown and Company, Little, Brown and Company for Young Readers, Grand Central Publishing, Orbit, Basic Books Group, and Workman Publishing. We publish across all formats and genres including fiction, nonfiction, cookbooks and books for young readers—as well as audiobooks, puzzles, games, stationary, calendars, and other book-related products that inspire and engage readers of all ages. We provide custom distribution, fulfillment, and sales services to other publishers. HBG is headquartered in New York City, with additional offices in Boston, MA; Lebanon, IN; Nashville, TN; Boulder, CO; North Adams, MA; Berkeley, CA; Philadelphia, PA; Portland, OR; and Chapel Hill NC. Hachette Book Group Canada, our marketing and publicity company, is based in Toronto. HBG’s mission is guided by four strategic pillars: Understanding Consumers, Changing the Story, Owner Mentality, and Growth Mindset. These values shape how we publish, how we operate, and how we support our authors, employees, and readers. We’re committed to publishing content that resonates and fostering a culture of equity, inclusion, and belonging; for our staff, authors, and partners alike. Our DEI efforts include employee resource groups, inclusive hiring practices, and publishing programs that amplify historically underrepresented voices. We’re proud to offer a dynamic and collaborative workplace where creativity is values, innovation is encouraged, and every team member plays a role in shaping the future of publishing. Visit hachettebookgroup.com to learn more and follow HBG on Facebook, Instagram, LinkedIn, Threads, TikTok, X.com, Pinterest, and YouTube.
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