New York, New York, United States · On-site
$160k–$170k/yr
Job Description The Agency You’ll Join: The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public propert…
Skills: Performance Management, Accountability Systems, Data Analysis, Executive Engagement, Cross-Agency Collaboration
New York, New York, United States · On-site
$17/hr–$21/hr
Job Description The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a phys…
Skills: Emergency Management, Administrative Support, Interpersonal Skills, Collaboration, Multitasking
New York, New York, United States · Hybrid
$66k–$80k/yr
Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE LABORATORY MICROBIOLOGIST CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Bureau of Public Health Clinics …
Skills: Laboratory Supervision, Quality Management, Quality Control, Phlebotomy, Microbiology
New York, New York, United States · Hybrid
$88k–$188k/yr
Job Description ***PLEASE ENSURE TO SUBMIT A RESUME, COVER LETTER, WRITING SAMPLE, AND REFERENCES*** The New York City Law Department is seeking applicants for the position of Assistant Director of Professional Developme…
Skills: Program Design, Program Implementation, Adult Learning Standards, CLE Compliance, Data Analysis
New York, New York, United States · On-site
$46k–$52k/yr
Job Description The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a sma…
Skills: Kitchen Supervision, Food Preparation, Inventory Control, Menu Planning, Staff Training
New York, New York, United States · Hybrid
Job Description **This position may be eligible for remote work for up to 2 days per week, pursuant to the Flexible Work Pilot Program. ** The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances…
Skills: Legal Counseling, Personnel Management, Strategic Planning, Regulatory Compliance, Legal Writing
New York, New York, United States · Hybrid
$110k–$150k/yr
Job Description The Health Justice Network (HJN) is an equity-centered public health initiative under the Bureau of Health Promotion for Justice-Impacted Populations that aims to maximize health outcomes and support succ…
Skills: Internal Communications, External Communications, Partnership Development, Public Health, Community Engagement
New York, New York, United States · On-site
$125k–$150k/yr
Job Description DCAS's mission is to make city government work for all New Yorkers. From managing New York City's most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and servi…
Skills: .NET, Microsoft Azure, RESTful APIs, CI/CD, Software Architecture
New York, New York, United States · Hybrid
$100k–$125k/yr
Job Description THE AGENCY The Department of City Planning (DCP) plans for the future of New York City, working to create thriving and dynamic neighborhoods with access to housing and jobs, resilient infrastructure, and …
Skills: Staff Management, Address Assignment, Database Management, Project Management, Geographic Processing
New York, New York, United States · Hybrid
$75k–$150k/yr
Job Description The New York City Department of Health and Mental Hygiene is as varied as the city it serves. Our 6,000-plus team members bring an extraordinary array of languages, cultures, and experiences to bear on th…
Skills: Public Health Research, Program Evaluation, Epidemiology, Quantitative Methods, Qualitative Methods
New York, New York, United States · Hybrid
$70k–$80k/yr
Job Description The Center for Health Equity and Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in premature mortality. With an unwavering grounding in history and structural analysis…
Skills: Project Management, Interpersonal Skills, Writing Skills, Microsoft Office, Quantitative Data Analysis
New York, New York, United States · Hybrid
$122k–$131k/yr
Job Description The Division of Disease Control's mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases, which is achieved throu…
Skills: 340B Drug Pricing Program, Medication Management, Inventory Control, Regulatory Compliance, Pharmacy Auditing
New York, New York, United States · On-site
$160k–$166k/yr
Job Description The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a phys…
Skills: Forensic Photography, Forensic Radiography, PMCT Operations, Autopsy Support Services, Staff Supervision
New York, New York, United States · On-site
$75k–$202k/yr
Job Description THIS POSITION IS ONLY OPEN TO INTERNAL ACS APPLICANTS. THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $140,106. The Administration for Children’s Services (ACS) protects and promotes the safety and we…
Skills: Managerial Leadership, Child Protection, Case Management, Supervision, Crisis Management
New York, New York, United States · On-site
$90k–$100k/yr
Job Description The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a sma…
Skills: Administrative Support, Project Coordination, Research, Calendar Management, Stakeholder Communication
New York, New York, United States · On-site
$94k–$210k/yr
Job Description Agency Mission: The Department of Transportation’s (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain…
Skills: Accessibility Principles, ADA Requirements, Strategic Planning, Public Engagement, Performance Management
New York, New York, United States · On-site
$94k–$210k/yr
Job Description Agency Mission: The Department of Transportation’s (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain…
Skills: Accessibility Principles, ADA Compliance, Strategic Planning, Public Engagement, Performance Management
New York, New York, United States · On-site
$94k–$210k/yr
Job Description * IN ORDER TO BE CONSIDERED FOR THIS POSITION CANDIDATE MUST BE SERVING PERMANENTLY IN THE TITLE OR BE REACHABLE ON THE LIST, OR ELIGIBLE UNDER THE 55-A PROGRAM. PLEASE INDICATE ON YOUR RESUME.* Agency Mi…
Skills: Accessibility Principles, ADA Requirements, Inclusive Practices, Strategic Planning, Performance Management
New York, New York, United States · Hybrid
$110k–$112k/yr
Job Description IMPORTANT NOTE: CANDIDATES MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE OR ARE PERMANENT IN A COMPARABLE CIVIL SERVICE TITLE ELIGIBLE FOR A 6.1.9 TITLE CHANGE. PLEASE INCLUDE …
Skills: Bank Reconciliation, Financial Management, Staff Supervision, Internal Controls, Root Cause Analysis
New York, New York, United States · Hybrid
$105k–$113k/yr
Job Description NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providi…
Skills: Data Analytics, SQL Server, Python, Power BI, ETL Pipelines
New York, New York, United States • On-site
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The Deputy Director strengthens the City's accountability infrastructure by managing performance reporting and executive review processes to drive agency improvement. The role also integrates customer experience metrics into operational outcomes and leads service excellence efforts to make city services more accessible.
Candidates must have a Master's degree and at least 9 years of work experience, including 5 years in a supervisory role and 3 years in project management. Strong analytical skills and experience leading performance systems in complex or government organizations are required.
The Agency You’ll Join:
The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities, visit our careers page.
The Team You’ll Work With:
The Mayor’s Office of Operations works to make New York City government more effective and efficient. The Office is responsible for managing and coordinating multiagency initiatives and using data to help the City make informed and equitable policy decisions and strategic, targeted investments. The Office coordinates citywide initiatives and assists agencies in improving service quality and in measuring performance to provide greater accountability.
The Office of Operations is committed to achieving equity and creating an inclusive workplace. The City understands equity to mean that an individual’s demographic identity – particularly, but not exclusive to, their race, ethnicity, gender identity, income, sexual orientation, and/or disabilities – should not determine their life outcomes. To foster an inclusive workplace, Operations is committed to providing opportunities for staff development and effective team building, open and transparent communication, enhancing our equity literacy, and providing space for exploring issues of diversity. We continue to strive for a workforce that better reflects the diversity of New York City.
The Problems You’ll Solve:
The Deputy Director for Performance, Accountability & Service Excellence reports to the First Deputy Director.
- You will strengthen the City’s accountability infrastructure by ensuring core performance reporting products are accurate, timely, actionable, and drive decision-making.
- You will turn data into action by leading performance management and executive review processes that identify challenges early and push agencies toward measurable improvement.
- You can ensure delivery of Mayoral priorities by building systems that track commitments, flag risks, and support agency accountability and follow through.
- You will Integrate customer experience into performance management so that how New Yorkers interact with government is measured, understood, and improved alongside operational outcomes.
- You will identify risks, trends and opportunities to improve City services by surfacing emerging issues, and collaborate across teams to diagnose of root causes and develop interventions that inform the Office’s project portfolio and strengthen agency performance.
- You will lead and evolve service excellence efforts to make City services more accessible, responsive, and effective.
- You will manage and develop performance management and customer service staff while fostering a collaborative, results-oriented team culture.
About You:
- You have experience leading performance management or accountability systems, ideally in government or a complex organization.
- You have strong analytical instincts, with the ability to interpret data, identify trends, and turn insights into action.
- You have a track record of driving results through structured processes, executive engagement, and cross-agency collaboration.
- You have experience managing teams and building high-performing operations, with the ability to set clear expectations and deliver through others.
- You have excellent communication skills, including the ability to synthesize complex information for senior leaders and drive decision-making.
- You understand the operational, management, and policy challenges involved in supporting effective and efficient city government across New York City’s five boroughs, including coordinating with agencies, City Hall, and external stakeholders to advance strategic priorities and improve service delivery.
- You are comfortable operating in fast-paced, high-stakes environments, with sound judgment and strong prioritization skills.
- You have exceptional communication, writing, analytical, organizational, and problem-solving skills, with the ability to manage competing priorities, navigate complex issues, and maintain strong attention to detail in a fast-paced environment.
- You thrive in a collaborative, high-performing, and dynamic team environment and are comfortable managing cross-functional projects, supporting executive leadership, and fostering strong working relationships across teams and agencies.
Minimum Required Qualifications:
- Master’s Degree.
- 9+ years of work experience; minimum 5+ years must be in a supervisory capacity.
- 3+ years of progressively responsible experience in project management.
RESEARCH PROJECTS COOR(MA)-MGR - 0527A
1. Do you have a baccalaureate degree from an accredited college or university?
2. Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities?
3. Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above?
4. Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above?
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
Based on 19241 listings with disclosed salaries, most management & leadership jobs in New York, NY pay between $71k–$200k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 23,125 open management & leadership positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include New York City Housing Authority (NYCHA), JPMorganChase, Adelphi Group, Domino's, Publicis Groupe Holdings B.V., among others. Browse the listings above to see every active employer.
Yes — 9245 of the 23125 open management & leadership positions offer remote or hybrid work (1358 remote, 7887 hybrid).
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