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The Director provides strategic and operational leadership for global crew travel and logistics, ensuring safe and cost-effective movement of shipboard employees. They are responsible for managing vendor partnerships, financial performance, and driving technology-enabled process improvements across the organization.
Candidates must have a bachelor's degree and at least 10 years of progressive leadership experience in complex operational environments. Proven success in managing large-scale travel, logistics, or workforce mobility operations is required, along with strong financial acumen and executive-level communication skills.
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
The Royal Caribbean Group’s Workforce Strategy and Movement Team has an exciting career opportunity for a full time Director, Global Crew Travel and Logistics reporting to the AVP, Crew Acquisition and Movement Operations.
This position is onsite and based in Miami, Florida.
This position is also not eligible for work authorization sponsorship.
Position Summary:
The Director, Global Crew Travel and Logistics provides strategic and operational leadership for Royal Caribbean Group’s global Crew Travel & Logistics function, ensuring the safe, timely, compliant, and cost-effective movement of shipboard employees worldwide.
This leader is accountable for the end-to-end execution and performance of Crew Air Operations, Crew Accommodations, Ground Transportation, Port Agent coordination, Travel Expense Management, and strategic vendor partnerships that support global crew movement. The Director oversees a complex global operation responsible for delivering exceptional service while balancing operational readiness, financial stewardship, workforce productivity, and crew experience.
Partnering across Operations, Technology, Finance, Procurement, HR, Brand Operations, and external partners, the Director drives operational excellence while leading the continued evolution of Crew Travel & Logistics through automation, technology modernization, process optimization, and organizational capability building to support Royal Caribbean Group’s future growth.
Primary Responsibilities:
Business Performance & Financial Stewardship:
Transformation & Continuous Improvement:
Vendor Performance & Operational Partnerships:
People Leadership:
Qualifications, Knowledge and Skills:
Required:
Preferred:
Leadership Expectations:
Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
#LI-MP1
At Royal Caribbean Group, we deliver unforgettable vacations to guests who trust us with life’s greatest moments. We build the best ships, and even better careers, all while doing the right thing. We are passionate. We are innovative. We are unstoppable. We open the world to our employees. Your journey is our journey — chart your own course. Journey with us! Our culture: What sets the Group apart is the multicultural environment we create with employees from over 126 countries. We cultivate a workplace where employees feel they can be themselves, are appreciated because of their differences and are empowered to become part of the fabric of the Group. We have been repeatedly recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies. For us, it’s a simple three-word phrase: Make good choices. Our employees have a commitment to compliance, doing the right thing and integrity. Our brands: Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean, Celebrity Cruises, and Silversea. Royal Caribbean Group is also a 50% owner of a joint venture that operates TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet traveling to more than 800 destinations worldwide. Our promise: We deliver the best vacation experiences, responsibly. Every one of our values and actions flows from this promise. To operate the safest ships on the seas. To protect the oceans we sail. To put people and communities first in everything we do. Link to the careers page: https://careers.royalcaribbeangroup.com/
Offices: Royal Caribbean Group 1050 Caribbean Way Miami, Miami, Florida 2312, US
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