Job Req ID: 29525 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Skills: Post-sales Management, Technical Troubleshooting, x86 Architecture, Linux, Virtualization
Job Req ID: 29526 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Skills: Post-sales Management, Technical Troubleshooting, x86 Architecture, Linux, Virtualization
Job Req ID: 29524 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embe…
Skills: Post-sales Management, Technical Troubleshooting, x86 Architecture, Linux, Virtualization
GIA Legacy Planning
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Entry level
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Mid level
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AO Garcia Agency
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ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
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Jersey City, New Jersey, United States · Remote Solely
Entry level
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AO Garcia Agency
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Jersey City, New Jersey, United States · Remote Solely
Mid level
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Engagement Manager, AWS Strategic Industries, Professional Services, AWS Strategic Industries
San Francisco, California, United States · On-site
$131k–$204k/yr
Senior$67M raised
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$90k–$100k/yr
Full-time
bachelor degree
Comprehensive Benefits Package, Bonus Program, Equity Award Programs
Posted 1d ago
Apply by Oct 12
~40 hrs/week
Responsibilities
The Technical Account Manager serves as the primary escalation point for global service customers, managing post-sales support and coordinating with engineering and sales teams. Responsibilities include monitoring service cases, conducting operations reviews, and planning onsite integration activities.
Requirements
Candidates must have a bachelor's degree in engineering or a technical field and at least 2 years of experience in the IT industry. Proficiency with x86 products, Linux, and virtualization is required or preferred, along with strong communication skills and the ability to travel up to 25%.
Full job description
Job Req ID: 29525
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Service Technical Account Manager is responsible for post sales management of assigned accounts for global service customers. TAM will serve as the main escalation point of contact for the service customers and will be working closely with engineering teams, sales, and various internal and external organizations in supporting the customers. TAM's are a critical part of post-sales support and need to be able to demonstrate technical aptitude in working with server products in addition to excellent interpersonal skills.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned): • Work closely with engineering teams, sales, RMA department, production, and various internal/external organizations in supporting the customers • Introduce service program to the customers and periodically (or on demand) follow up with the customers for operations review, etc. • Solve issues/challenges escalated by help desk and field engineers and if the issue requires further escalations work with various engineering teams and drive to the resolution • Monitor the assigned accounts to make sure that service cases do not fall into gaps and are followed up timely. This position will manage primarily 1 very large customer, so significant experience is required • Gather and compile technical support documentations for training help desk and field engineers • Manage various escalations from the customers and direct them appropriately • Visit customers to understand customer’s requirements and present service solutions (often accompanied by sales) • Plan and coordinate onsite integration activities • Ability to lift up to 40 lbs. and ability to utilize a “buddy system” for products weighing more than 50 lbs. • Travel is required (up to 25%)
Qualifications:
Bachelor's degree in engineering or other technical field • 2+ years of experience in engineering/IT industry • Strong background working with x86 based line of products • Must be punctual and detail-oriented. Fluent in English • Excellent communication (both oral and written) and interpersonal skills • Excellent troubleshooting and problem solving skills • Ability to work efficiently under pressure as many escalated issues tend to be urgent and unexpected • Familiarity with Linux and Virtualization is a plus
Salary Range
$90,000 - $100,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Supermicro® (NASDAQ:SMCI), with 30+ years of leadership in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions® and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility.
Offices: 980 Rock Avenue, San Jose, CA 95131, US · Het Sterrenbeeld 28, ’s-Hertogenbosch, North Brabant 5215, NL · 3F., No.150, Jian 1st Rd, New Taipei City, Zhonghe Dist 23511, TW · S-7F N.E.S Bldg., 22-14, Tokyo, Sakuragaoka-cho, Shibuya-Ku, 150-0031, JP · 77 New Cavendish Street The Harley Building, London, W1W 6XB, GB
How much do Management & Leadership jobs in Jersey City, NJ pay?
Based on 916 listings with disclosed salaries, most management & leadership jobs in Jersey City, NJ pay between $85k–$221k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Jersey City, NJ right now?
There are currently 1,057 open management & leadership positions in Jersey City, NJ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Jersey City, NJ?
Companies currently hiring include JPMorganChase, The Depository Trust & Clearing Corporation (DTCC), Bank of America, Citi, Amazon, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Jersey City, NJ?
Yes — 413 of the 1057 open management & leadership positions offer remote or hybrid work (63 remote, 350 hybrid).
How do I apply for Management & Leadership jobs in Jersey City, NJ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.