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Lead the development of enterprise dashboards and reporting solutions while governing KPIs and OKRs across multiple brands. Partner with technology teams to establish a single source of truth and ensure scalable data pipelines.
Requires 5+ years of experience in BI or Data Management, including 2+ years of leadership experience. Proficiency with AWS services like S3, Glue, Athena, and QuickSight, as well as Terraform, is required.
Director, Business Intelligence
Are you looking for a place where you can bring your passion for leading enterprise reporting and KPI governance across a multi-brand organization?
Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
Bring your experience and be empowered to innovate.
As a Director, Business Intelligence on the Data & Strategic Ops team, a typical day for you will include:
Lead the development and maintenance of enterprise dashboards, scorecards, and reporting solutions, preferably using Amazon QuickSight.
Define, standardize, and govern KPIs, metrics, and OKRs across multiple brands and business functions.
Establish and maintain a trusted single source of truth for reporting and analytics.
Partner with business and technology teams to translate requirements into scalable BI solutions. Drive data quality, governance, and reporting best practices across the organization.
Collaborate with Analytics Engineering teams to ensure reliable and scalable data pipelines.
Bring your skills and be inspired to achieve success.
(Required qualifications)
Experience:
Skills:
Education:
Schedule / in-office requirements:
Bring your goals and be enabled to reach them.
Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.
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Brand:
Neighborly - USA Shared ServicesYour Hub For Home Services
Since 1981, we’ve grown from a single home service brand into a network of more than 30 brands and 5,500 franchise locations across North America and Europe—serving millions of customers. Our family of brands includes trusted names like Mr. Rooter Plumbing, Precision Garage Door Service, Mr. Handyman, Mr. Electric, Mr. Appliance, Five Star Painting, Molly Maid, and many more. Our mission is simple: to be the most trusted service provider for life’s most important investments—your home and business. We put customers first, remove friction wherever we find it, and believe progress beats perfection. We move with urgency, learn continuously, and bring excellence to everything we do—because that’s how we raise the bar and win together. If that sounds like the kind of team you want to grow with, come build what’s next with us. Our Global Headquarters are located in Waco and Irving, Texas.
Offices: 1010 N University Parks Dr, Waco, Texas, US · 500 E John Carpenter Fwy, Irving, Texas 75062, US
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