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Full-time
bachelor degree, professional certificate
Posted 8d ago
~40 hrs/week
Responsibilities
The practitioner will design and implement change management plans to support organizational transformation and ensure stakeholder adoption. They will also act as a liaison between leadership and project teams while providing technical guidance and training to facilitate smooth transitions.
Requirements
Candidates must hold a bachelor's degree in a relevant field and possess at least 3 years of experience in enterprise change management or 5 years in project management. Proficiency in change management methodologies like Prosci or ADKAR and strong interpersonal skills are essential for this role.
Full job description
Supports the Change Management Manager, project managers, workstream leads, and impacted groups during organizational transformation initiatives. Responsible for implementing and monitoring change management plans through transfer of ownership to respective business owners. Focuses on equipping key stakeholders internal and external to the project team with the skills and support needed to effectively and efficiently transition through the change while fostering adoption, minimizing disruption, managing resistance for sustained organizational success and optimization. Acts as a change advocate by fostering a culture of adaptability and continuous improvement across teams. Provides guidance and support rooted in technical expertise to project team members on implementing change management methods. Leads workshops and meetings to communicate change strategies and progress to stakeholders and leadership. Designs and implements change management plans, timelines, deliverables that align with organizational transformation goals. Maintains detailed documentation of change processes, decisions, and outcomes for accountability and future reference. Develops and refines tools, templates, and processes to streamline change management activities. Leverages change management software or tools (e.g., Prosci, ADKAR) to track progress and measure outcomes. Provides hands-on technical support and guidance to teams and individuals during transitions, ensuring they have the knowledge, ability, and resources needed to successfully adopt the change. Identifies areas of resistance and work closely with teams to address challenges and ensure stakeholder buy-in. Implements contingency plans to mitigate risks associated with resistance or unexpected setbacks in adoption. Engages with cross-functional teams to gather insights and feedback, ensuring alignment of change strategies with organizational needs. Partners with HR, training, and communication teams to deliver a cohesive approach to change management. Acts as a liaison between leadership and project teams to ensure consistent messaging and stakeholder alignment. Develops and delivers change-related training programs to equip stakeholders with the knowledge and skills needed to adapt effectively. Shares best practices and lessons learned from previous change initiatives to improve future efforts. Provides guidance and technical support to managers and team leaders to help them effectively guide their teams through change. Stays up-to-date with industry trends and best practices in change management, and continuously improve the organization’s change management capabilities.
Bachelor's degree in Organizational Development, Business, Psychology, IT, or a related field required.
Certification in Change management is highly desirable (e.g., Prosci or APMG certification).
Certification in Project Management is highly desirable (e.g., PMP certification).
At least 3 years of experience implementing enterprise and/or system change management for highly complex programs and/or 5 plus years of experience in project management roles.
Proven experience in implementing organizational change management, ideally in a healthcare setting.
Proven experience with implementing change management plans in a highly matrixed organizations.
Proven experience with implementing Change Management and Project Management methodologies (e.g., Prosci, ADKAR, PMP, Critical Path) and tools.
Strong interpersonal and communication skills to engage stakeholders at all levels.
Excellent analytical, problem-solving and critical-thinking abilities.
Proficiency in change management tools and data analysis software.
Ability to manage multiple projects and priorities in a fast-paced environment.
Excellent Change Management and Project Management planning, implementation, and monitoring skills.
Proven effective application of change management principles, methodologies, best practices, and how people go through a change.
Ability to work collaboratively with internal project leaders, members as well as external consultants.
Indiana University Health is Indiana’s largest and most comprehensive system.
A unique partnership with the Indiana University School of Medicine—one of the nation’s largest medical schools—gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training—advancing healthcare for all.
At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross-training development.
Offices: IU Health Methodist Hospital, I-65 at 21st Street, Indianapolis, Indiana 46206, US · IU Health West Hospital, 1111 North Ronald Reagan Pkwy., Avon, Indiana 46123, US · IU Health University Hospital, 550 N. University Blvd., Indianapolis, Indiana 46202, US · IU Health Arnett Hospital, 5165 McCarty Ln., Lafayette, Indiana 47905, US · IU Health North Hospital, 11700 North Meridian Street, Carmel, Indiana 46032, US
Health careOrgan TransplantationNeurosciencePulmonaryCardiovascularOrthopedicsNeurosciencePediatricsCancer TreatmentDermatology
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