Grand Rapids, Michigan, United States · On-site
Job Summary: Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for…
Skills: Client Services, Insurance Processing, Customer Experience, Account Management, Property & Casualty Insurance
Grand Rapids, Michigan, United States · On-site
$60k–$110k/yr
Position Summary... What you'll do...As a Realty Project Coach, you'll join our Realty Execution team for Walmart US. You will take ownership in delivering store and club remodels, new stores and clubs, and special proje…
Skills: Project Management, Construction Remodels, Space Management, Store Design, Team Leadership
Grand Rapids, Michigan, United States · On-site
$93k–$128k/yr
Become a part of our caring community The Branch Director is accountable for managing the day-to-day branch operations to ensure the following: operational efficiencies, quality of patient care, regulatory compliance, su…
Skills: Healthcare Operations Management, Leadership, Fiscal Management, Quality Improvement, Regulatory Compliance
Grand Rapids, Michigan, United States · On-site
Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Location Details: This is an in-office, full-time position. *Please note this position is not hybrid and will report to a fleet location every day.* Position…
Skills: Leadership, Roadside Assistance, Towing Operations, Vehicle Recovery, Automotive Maintenance
Grand Rapids, Michigan, United States · On-site
Job DetailsJob Location: Grand Rapids, MI 49512Position Type: Full TimeJob Shift: DaySummary: Assist the HR team and Director of HR in supporting the Operations business unit through the implementation of Human Resources…
Skills: Recruiting, Employee Relations, HRIS, Labor Forecasting, Compliance
Grand Rapids, Michigan, United States · On-site
$85k–$90k/yr
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world…
Skills: Strategic Selling, Consultative Selling, Account Planning, Financial Acumen, Negotiation
Big Rapids, Michigan, United States · Hybrid
Hybrid Work Environment: This role offers a hybrid work arrangement with occasional on-site requirements at Corewell Health Big Rapids Hospital as needed for meetings, training, and business needs. The position follows a…
Skills: Complaint Management, Customer Service, Patient Advocacy, Problem Solving, Stakeholder Management
Grand Rapids, Michigan, United States · Hybrid
Job Summary The Director, Product Manager is ultimately responsible for managing outcomes for products in the value stream including the market success of product(s); solving problems for customers while achieving busine…
Skills: Product Management, Agile Methodology, Strategic Planning, Roadmap Development, Market Analysis
Grand Rapids, Michigan, United States · On-site
Overview Traveling Retail Remodel Senior Lead Paid Travel | Hotels Provided | Career Growth | Full-Time Benefits Travel. Lead. Build Something Bigger. Do you enjoy traveling, leading crews, and working with your hands? S…
Skills: Crew Leadership, Fixture Installation, Blueprint Reading, Steel Pallet Racking, Carpentry
Grand Rapids, Michigan, United States · On-site
$80k–$85k/yr
Overview Leafguard - Sales Manager Are you interested in becoming a Sales Manager for a nationally recognized leading Home Improvement organization? We are seeking a future leader for the LOCATION TBD area. A Sales Manag…
Skills: Branch Leadership, P&L Management, Sales Training, Inventory Management, Revenue Growth
Grand Rapids, Michigan, United States · On-site
Exciting entry-level position for individuals with a bachelor's degree! $25 per hour Work Location: 172 Lamoreaux Dr NE, Comstock Park, MI 49321 Position Summary: Take charge. Think fast. Move forward. As a Sales and Ope…
Skills: Sales, Operations Management, Customer Service, Financial Analysis, Lead Generation
Grand Rapids, Michigan, United States · On-site
Franchise Owner Opportunity | B2B Facility Solutions Are you an experienced business leader looking for a scalable B2B opportunity? City Wide Facility Solutions offers an established franchise model in the building maint…
Skills: B2B Sales, Business Development, Leadership, Facility Management, Franchise Management
Grand Rapids, Michigan, United States · On-site
Summary: At National Heritage Academies (NHA), the Academic Intervention Coach is dedicated to achieving the purpose of “transforming the lives of students and enriching communities by delivering high-quality educational…
Skills: Instructional Coaching, Systematic Intervention, Data Analysis, Staff Development, Professional Development
Grand Rapids, Michigan, United States · On-site
$16/hr–$18/hr
Description The Member Service Team Lead provides day-to-day support to all Member Service Representatives (MSRs) and Senior MSRs. The Team Lead acts as a liaison to Contact Center management and assists them with specia…
Skills: Team Leadership, Call Center Operations, Staff Training, Performance Coaching, Quality Assurance
Grand Rapids, Michigan, United States · On-site
We're Not Just in the Packaging Business–We're in the "Wow" Business Pregis is Hiring! Why Join Pregis? Pregis is in the packaging business to protect what matters. We are committed to providing our customers and e…
Skills: Production Supervision, Lean Manufacturing, Employee Development, Performance Management, Process Improvement
Grand Rapids, Michigan, United States · Hybrid
Job Summary The Business Development Financial Modeling Partner plays a critical role in advancing Corewell Health's business and market development strategies. Acting as an expert resource, the individual in this role p…
Skills: Financial Modeling, Business Development, Market Analysis, Financial Evaluation, Strategic Planning
Grand Rapids, Michigan, United States · On-site
Scope of work Coordinates all aspects of a volunteer program for assigned Corewell Health Hospice. Plans, organizes and directs the recruitment, selection, placement, compliance/data collection, and utilization of volunt…
Skills: Volunteer Recruitment, Volunteer Management, Compliance Data Collection, Program Development, Training And Orientation
Grand Rapids, Michigan, United States · On-site
$180k–$200k/yr
About PharmaEssentia: It’s not often you get the chance to make a real impact on the lives of others, while expanding your own possibilities. You’ll find that rare opportunity at PharmaEssentia. Join us, and let’s transf…
Skills: Hematology Oncology Sales, Strategic Territory Planning, Product Launch, CRM Proficiency, Clinical Acumen
Grand Rapids, Michigan, United States · On-site
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Inventory Control, Vendor Management, Staffing, Training, Performance Management
Byron Center, Michigan, United States · On-site
$17/hr–$22/hr
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. L…
Skills: Retail Management, Visual Merchandising, Store Operations, Recruiting, Training and Development
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The Account Manager serves as the primary contact for client service needs, managing the new business and renewal processes. They are responsible for coordinating team operations, coaching Account Associates, and ensuring high client retention through effective service delivery.
Candidates must hold a current Property & Casualty insurance license and have at least 5 years of experience in the insurance industry. A high school diploma is required, though a bachelor's degree in business or a related field is preferred.
Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing accurate, efficient, and effective responses. This role requires subject matter expertise in client services and coordination, accurate insurance processing and customer experience delivery.
Manages the overall team operations, client coordination, and customer service delivery. This includes coordinating, coaching, and prioritization assistance with Account Associates, as well as reviewing and managing the overall workload.
Leverage knowledge and expertise in client services, insurance processing and customer experience to develop, coach, and assist Account Associates and other team members.
Assists Producers and Account Executives with Client service commitments.
Ensures service standards are met, trends are identified, and process improvements are implemented on the team.
Functions as the day-to-day customer contact and focuses their time on trouble shooting issues and helping the client make well-informed decisions that position the client for success.
Manages the new business and renewal process, as well as oversees day to day client changes.
Accountable for client service delivery through: High and/or increased client retention, Rounding of accounts, Referrals and Uneventful renewals
Ensures pre-renewal information is sent out within service standard and follows up with clients for timely response on pre-renewal information, and insurance markets for a timely response of quotes.
Manages renewal marketing plan (if any) with Producers and Service Teams and ensures everyone on the team is aware of the plan, and the plan is executed. Creates accurate proposal/deliverable for the Producers and Service Teams to utilize at client renewal meeting.
Reviews quotes for accuracy against supporting documents. Negotiates additional coverage/price with the underwriter.
Quickly and accurately completes the renewal bind processes and checklist and ensures all aspects of the renewal are completed and documented within the file.
Ensures that the file is accurately documented to minimize E&O exposure and to be able to quickly respond to client requests.
Current Insurance License in Property & Casualty for the state in which your agency office is located.
Ability to work toward professional designation.
Must be comfortable in an electronic environment with strong computer skills.
Strong working knowledge of Word, PowerPoint, and Excel.
Excellent people skills and ability to work well in a team environment.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
High school diploma (college preferred)
Bachelor’s Degree in a Business or related field OR equivalent relevant experience
A minimum of 5 years' experience within the insurance industry or business-related experience
#LI-KB1
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Our Acrisure offices are located in Overland Park, KS, Topeka, KS, Wichita, KS and Belton, Mo. Acrisure maintains exceptionally high internal standards of service for our business and personal insurance clients. We stress the little, but important things such as the timely return of phone calls and e-mails, prompt certificate issuance, claims reporting and status updates. The client is the most important asset at Acrisure and that is reflected in everything we do.
Offices: 12900 Metcalf Ave, Suite 200, Overland Park, Kansas 66213, US · 5835 SW 29th Street, Suite 201, Topeka, KS 66614, US · 7926 E 171st St, Belton, Missouri 64012, US
There are currently 789 open management & leadership positions in Grand Rapids, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Corewell Health, Domino's, Meijer, Acrisure, St. Peter's Health Partners, among others. Browse the listings above to see every active employer.
Yes — 129 of the 789 open management & leadership positions offer remote or hybrid work (24 remote, 105 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
