Fairfax, Virginia, United States · On-site
Job DetailsJob Location: 705 - Fairfax Springhill Suites - Fairfax, VA 22030Position Type: Full TimeDriftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and c…
Skills: Leadership, Customer Service, Staff Supervision, Conflict Resolution, Cash Handling
Fairfax, Virginia, United States · Hybrid
Description JANSON is recognized for delivering service-excellence through a disciplined approach of listening, thoughtful problem-solving, and execution. We are passionate about our work and committed to taking care of …
Skills: Financial Reporting, Government Contract Compliance, Indirect Rate Management, Budgeting, Forecasting
Fairfax, Virginia, United States · On-site
Job Title: Finance Manager Department: Business/F&I Supervisor: General Sales Manager and/or General Manager Summary Description Helping to provide credit for customers who want to purchase motorcycles. Structure deals t…
Skills: Finance & Insurance, Credit Structuring, Lender Relations, Sales Methodology, Compliance
Fairfax, Virginia, United States · On-site
Leading a passionate, multi-disciplinary team, you will drive strategy, fiscal health, and operational excellence across four vital community programs embedded directly within our Inova Cares Clinics (ICC). We are seekin…
Skills: Strategic Leadership, Operational Excellence, Budgetary Control, Grant Management, People Management
Fairfax, Virginia, United States · On-site
Join the First Heritage Mortgage Team We’re just as committed to our employees as we are to our customers. As a growing leader in the mortgage industry, we are actively seeking creative, driven individuals to provi…
Skills: Leadership, Team Management, Mortgage Loan Processing, Compliance Standards, Regulatory Requirements
Fairfax, Virginia, United States · On-site
Join the First Heritage Mortgage Team We’re just as committed to our employees as we are to our customers. As a growing leader in the mortgage industry, we are actively seeking creative, driven individuals to provi…
Skills: U.S. GAAP, Financial Reporting, Internal Controls, Team Management, General Ledger Management
Fairfax, Virginia, United States · On-site
Join the First Heritage Mortgage Team We’re just as committed to our employees as we are to our customers. As a growing leader in the mortgage industry, we are actively seeking creative, driven individuals to provi…
Skills: FHA Underwriting, VA Underwriting, Risk Assessment, Credit Analysis, Income Calculation
Fairfax, Virginia, United States · On-site
Store Lead Job Description: Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development…
Skills: Retail Management, Sales Coaching, Operational Excellence, Team Leadership, Customer Experience
Fairfax, Virginia, United States · Hybrid
$142k–$228k/yr
Your Opportunity We’re looking for a Senior Project Manager / Technical Lead – Linear Infrastructure who’s passionate about shaping water infrastructure and making a real impact within the community. In this role, you’ll…
Skills: Project Management, Technical Leadership, Water Infrastructure Design, Conveyance Systems, Business Development
Fairfax, Virginia, United States · On-site
The Psych Emergency Clinician Supervisor provides direct/indirect clinical supervision to central access clinicians to enhance their individual clinical skills and the quality of services to patients. Develops goals and …
Skills: Clinical Supervision, Crisis Intervention, Patient Care Management, Mental Health Assessment, Case Management
Fairfax, Virginia, United States · On-site
The Inova Behavioral Health Services Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) is looking for a dedication Behavioral Health Therapist 4 to join the team. This program can help people w…
Skills: Therapeutic Services, Psychoeducational Programming, Behavioral Interventions, Clinical Supervision, Mental Health Assessment
Fairfax, Virginia, United States · On-site
$39/hr–$53/hr
About Diversified: Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail,…
Skills: AV Installation, Site Management, Quality Control, Fiber Optic Termination, Low Voltage Electrical
Fairfax, Virginia, United States · On-site
Store - DC-FAIRFAX/FAIR LAKES, VA Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a …
Skills: Custom Framing, Retail Management, Team Leadership, Sales Coaching, Inventory Management
Fairfax, Virginia, United States · On-site
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Accountability, Banking, Client Counseling, Customer Experience, Customer Loyalty
Fairfax, Virginia, United States · On-site
$24/hr–$42/hr
The starting pay range for this position per hour is $24.75 - $26.75. The full pay range for this position per hour is $24.75 - $42.05 Pay is based on several factors which vary based on position. These include labor mar…
Skills: Guest Service, Team Leadership, Conflict Resolution, Inventory Management, Performance Management
Fairfax, Virginia, United States · Hybrid
$111k–$125k/yr
Requisition Number: 29049 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $111,347.00 - $125,000.00 Security Clearance: None Level of Experience: Senior Meet HII’s Mission Te…
Skills: Global Mobility Management, HR Operations, Governance, Compliance, Project Management
Fairfax, Virginia, United States · On-site
Overview Connect Care. Guide Families. Make Every Day Count. We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are…
Skills: Patient Assessment, Clinical Evaluation, Hospice Care, Case Management, Referral Coordination
Fairfax, Virginia, United States · On-site
Overview Connect Care. Guide Families. Make Every Day Count. We are seeking a Hospice Clinical Liaison (LPN/LVN) to represent our hospice program to healthcare facilities such as nursing homes, assisted living communitie…
Skills: Clinical Liaison, Patient Education, Care Coordination, Referral Management, Hospice Regulations
Fairfax, Virginia, United States · On-site
Inova Fair Oaks Hospital is seeking an experienced Emergency Nurse Manager (RN) to join our team. Relocation and Sign On Bonus Available for Eligible Candidates. Schedule/Hours: This role will be full-time, Monday – Frid…
Skills: Clinical Nursing Practice, Team Leadership, Performance Management, Patient Safety, Budgeting and Business Strategy
Fairfax, Virginia, United States · On-site
Job Title: Sales Manager Department: Motorcycle Sales Supervisor: General Sales Manager and General Manager Summary Description Lead and manage employees by training and motivating all sales personnel while assisting in …
Skills: Sales Management, Team Leadership, Inventory Control, CRM Software, Customer Service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provides leadership and guidance to front desk staff to ensure consistent quality customer service and efficient hotel operations. Manages guest registrations, check-outs, and resolves customer complaints while acting as Manager on Duty in the absence of the Front Office Manager.
Requires a high school diploma and at least two years of combined experience in front desk and supervisory roles. Must possess strong communication skills, proficiency with computer systems, and the physical ability to stand for 95% of the shift.
Job DetailsJob Location: 705 - Fairfax Springhill Suites - Fairfax, VA 22030Position Type: Full TimeDriftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
Provides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered..
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct front desk clerks in details of work. Observes performance and encourages improvement.
Greets guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
Promptly complete registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, and coupons as appropriate. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowance. Requires standing and continual mobility throughout front office area.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make changes and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using a positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Remain calm and alert especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and the other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
Manage Third Party Internet billing and arrivals. Prepare group arrivals. Prepare pre-arrival packets as requested/required. Anticipate flow of arrivals and take necessary steps to ensure smooth check in/out.
Train new agents in daily duties including cash handling procedures, use of CRM Toolbox, organization of hotel. Ensure compliance with all brand standards. Coordinate and track successful completion of training on PMS system.
Monitor and track time and attendance of associates. Reinforce attendance policy with staff; recommend progressive discipline procedures associates who are not in compliance with standard.
Take actions to ensure high Associate Satisfaction scores as measured by the Associate Opinion Survey. Work with other supervisory and management staff to address all areas to ensure consistent quality work environment.
Be familiar and able to perform duties on all shifts, including Night Audit and PBX.
Manager on Duty (MOD) in absence of Front Office Manager
Turns in all lost and found items and all guest room keys.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to management.
Reports accidents, injuries, near-misses, property damage or loss to management.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by management.
Qualifications
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Two years combined prior front desk and supervisor experience.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to stand and move throughout front office and continuously performs essential job functions.
Standing 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Driftwood Hospitality Management is a leader in providing solutions-based services for the domestic and international hotel industry. Our company works with award-winning franchises, nationally recognized hospitality brand families, and major resort destinations in top markets around the United States and Costa Rica. Headquartered in North Palm Beach, Florida, we have additional offices in Costa Rica and Arizona to serve hotels across the United States and internationally. The Driftwood Hospitality Executive Team provides more than two decades of hotel experience with a focus on hotel operations. Our goal is to capitalize upon growth opportunities, form strategic partnerships, and work with under-performing hotels in various markets to ensure long-term growth. With over 15 years of expertise in acquisition, development, repositioning, renovations, and hotel operations, we tailor our approach to each property and market, ensuring that our clients receive the highest level of service and are positioned for growth.
Offices: 11770 US Highway One, Suite 202, North Palm Beach, FL 33408, US
There are currently 103 open management & leadership positions in Fairfax, VA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Inova Health, Michaels Stores, ECS Tech Inc, Mission Technologies, a division of HII, Alternate Solutions Health Network, among others. Browse the listings above to see every active employer.
Yes — 13 of the 103 open management & leadership positions offer remote or hybrid work (4 remote, 9 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
