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Full-time
high school, associate degree, bachelor degree
Posted 15h ago
~40 hrs/week
Responsibilities
The Office Manager is responsible for directing, supervising, and coordinating the daily operations of the medical office to ensure efficiency and high-quality patient care. This role involves managing staff performance, overseeing financial processes like payroll and billing, and ensuring compliance with healthcare regulations.
Requirements
Candidates must have at least three years of office management experience, preferably in a medical setting, and possess a high school diploma or GED. Proficiency in computer systems, Electronic Medical Records, and strong interpersonal skills are required to effectively lead the team and manage office workflows.
Full job description
Central Ohio Primary Care is seeking a full time Office Manager for our Northwest Internal Medicine office in Columbus, OH! This person will be responsible for directing, supervising, and coordinating the overall operation of the office.
Duties/Responsibilities:
Maintains an orderly, efficient and well-run office. Continually assess office operations and recommend changes in office workflow, policies and procedures, programs, products and services.
Staff recruitment, orientation, and training. Responsible for daily schedule of work assignments and operations. May need to cover other employees’ work responsibilities to ensure work is completed.
Facilitate employee performance evaluations and responsible for performance management of team. Manage ongoing training for current staff as needed.
Completes bi-weekly payroll entries and ensures personnel information is sent to Corporate Human Resource Department. Provides oversight of appropriate time use and monitors the need and frequency of overtime and float positions.
Creates an environment of customer service and compassion that promotes exceptional patient experiences.
Serve as liaison and primary point-of-contact by answering inquiries, providing information, and addressing concerns. Communicate regularly with Physicians on office management items and CBO updates.
Promote a welcoming and inclusive environment for both staff and patients.
Drive practice alignment with COPC corporate strategy and initiatives intended to improve operational success including, but not limited to, quality and financial success.
Collaborate with the CBO to promote effective relationships with patients, government agencies, vendors, insurance plans and all departments.
Support and comply with all COPC corporate policies and procedures. Implement and communicate changes to company policies and procedures
Provide coaching support to all staff and serve as a role model in support of office and corporate initiatives.
Coordinate with Revenue Cycle for management of accounts receivable, collections and billing issues. Oversee daily balancing, deposits, and timely invoice payment.
Promote a culture of inclusion and belonging that values and embraces the contributions of all team members.
Participate in professional development activities to keep current with trends and practices in health care. Attend regularly scheduled Central Business Office meetings for updated corporate operations.
Maintain strictest confidentiality and ensures compliance with HIPAA, OSHA, CLIA and all labor laws.
Perform other duties as assigned.
Requirements:
High School Diploma or GED Equivalent. Associates or Bachelor’s Degree preferred
Three or more years of office management experience preferably in a medical office setting
Knowledge of principles and practices of health care planning and management sufficient to manage, direct, and coordinate the operation of a health care organization
High level of computer literacy; experience with Electronic Medical Records system preferred
Knowledge of medical terminology preferred. Knowledge of ICD-10 and CPT coding preferred but not required.
Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third party payers, patients, and the public.
Skill in interpersonal communication including the ability to address HR issues tactfully and in a timely manner to enhance the team dynamics.
Skill in exercising a high degree of initiative, judgment, discretion, and decision making to achieve organizational objectives.
Skill in analyzing situations accurately and taking effective action.
Skill in organizing work, making assignments, and achieving goals and objectives.
Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
Ability to assume responsibility and exercise authority over assigned work functions.
Ability to establish and maintain quality control standards.
Ability to organize and integrate organizational priorities and deadlines.
At Central Ohio Primary Care (COPC), we’re building something different: a healthcare model where people always come first — our patients and our team members.
As a physician-owned and led organization, we understand that great care begins with those who provide it. We support our physicians, advanced practice providers, clinical staff, and administrative teams with a collaborative environment that values compassion, innovation, and excellence.
Whether you’re delivering direct patient care or working behind the scenes, your role at COPC contributes to better health outcomes across central Ohio. We care for patients at every stage of life, including preventive care, diagnosis, chronic condition management, and treatment.
Join us at COPC and be part of a team that’s making a meaningful impact on individuals, families, and the communities we serve.
Offices: 655 Africa Rd, Westerville, Ohio 43082, US
How many Management & Leadership jobs are open in Columbus, OH right now?
There are currently 3,259 open management & leadership positions in Columbus, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Columbus, OH?
Companies currently hiring include JPMorganChase, Nationwide, Department of Animal Sciences at The Ohio State University, Nationwide Children's Hospital, Huntington National Bank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Columbus, OH?
Yes — 674 of the 3259 open management & leadership positions offer remote or hybrid work (163 remote, 511 hybrid).
How do I apply for Management & Leadership jobs in Columbus, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.