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Job Summary

As a Senior Analyst of Workfront, you will be responsible for supporting the Workfront Center of Excellence within the group. You will ensure workflow initiatives are being efficiently supported through Workfront and Workfront Fusion around process automation, joining discussions, and collaborating with leadership and staff for effective delivery and maintenance.

Job Description

Core Responsibilities

• Analyze business processes to identify inefficiencies and automation opportunities.
• Design, build, and test automated workflows using Workfront and Workfront Fusion.
• Collaborate with stakeholders to gather requirements and validate automation outcomes.
• Create process maps, documentation, and user guides for workflow process and automated solutions.
• Provide business team support through our Workfront Help Request Queue.
• Monitor and troubleshoot Workfront systems to ensure reliability and performance.
• Perform data analysis and data integrity audits to measure the impact of automation on KPIs such as cycle time and error rates.
• Stay updated on automation tools, scripting techniques, and integration capabilities.
• Support the development of reusable automation components and templates.
• Provide training and day-to-day support to end users and business teams on automation usage and workflow platforms.
• Contribute to continuous improvement initiatives by suggesting enhancements to existing workflows.

You Bring:

• 4+ years relevant experience
• Bachelor's degree or equivalent in technology, operations management, business administration, or related field
• Ability to identify, manage, and help mitigate issues and risks
• Highly organized and ability to multitask effectively
• Excellent communication skills
• Familiarity with business and financial principles

The Ideal Match:

• Experience with SaaS or CMS systems a plus
• Experience with Adobe Creative Cloud, Adobe Experience Cloud, Figma, Microsoft O365 a plus
• Strong IT skills, including database development
• An attitude that is proactive, analytical, and organized
• Excellent communication skills
• Excellent written and verbal communication skills
• Proven ability to excel in a fast-paced environment

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

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We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.