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The Shift Supervisor manages day-to-day gym operations and serves as the lead on duty to ensure a safe and welcoming environment. Key duties include overseeing front desk staff, handling member escalations, and maintaining facility cleanliness and safety standards.
Candidates should have a flexible schedule and prior experience in customer-facing leadership roles. Physical ability to lift 50 lbs and work at heights of 40+ feet is required.
Summary:
As a Shift Supervisor, you will support the day-to-day operations of the gym while serving as the lead on duty during assigned shifts. This role combines front desk responsibilities with increased operational oversight, ensuring a safe, welcoming, and smoothly run facility in the absence of a General Manager or Assistant Manager. Shift Supervisors lead by example, provide exceptional member service, and act as a point of escalation for staff, members, and operational issues.
Responsibilities
Front Desk & Member Experience
Shift Leadership & Oversight
Operational & Facility Support
Training & Communication
Requirements
Central Rock Gym provides our members and guests with access to world class indoor rock climbing, fitness, and yoga!
Central Rock Gym provides the highest quality indoor climbing experience for beginner to advanced climbers. Our route setting, friendly staff and cleanliness give you the ability to train your hardest and push yourself to the limit, while the community of climbers will provide a great source of fun, and a place to engage with others. Our rock wall designs are state of the art and include the best top-roping, leading, and bouldering around. Walltopia and Rockwerx have worked in some of the best slabs, lead arches, aretes, beginner areas and steep slopes that any gym has seen, while maintaining open areas for competition viewing and relaxation between climbs. In addition to our climbing, we offer exercise equipment, a weight training area, yoga, and comfortable areas for parents to watch and relax with wireless internet. We host incredible group events and have the multifunctional spaces to provide food and refreshments.
Offices: 99 Beverly St., Boston, MA 02114, US · 74 Acton St., Watertown, MA 02472, US · 299 Barber Ave., Worcester, MA 01606, US · 165 Russell St., Hadley, MA 01035, US · 259 Eastern Blvd., Glastonbury, CT 06033, US
Based on 4744 listings with disclosed salaries, most management & leadership jobs in Boston, MA pay between $75k–$215k per year. Individual offers vary with seniority, company size, and specialization.
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Companies currently hiring include State Street, MassDEP, Mass General Brigham, Vertex Inc., Liberty Mutual Insurance, among others. Browse the listings above to see every active employer.
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