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$25/hr–$28/hr
Full-time
bachelor degree
Posted 14d ago
~40 hrs/week
Responsibilities
The Operations Specialist acts as a primary liaison between clients, vendors, and field teams to coordinate protective security operations and logistics. They are responsible for managing schedules, preparing travel briefs, and ensuring all security services align with client requirements and safety standards.
Requirements
Candidates should possess a bachelor's degree or equivalent military experience, along with a background in executive protection, intelligence, or crisis management. Proficiency in Microsoft Office tools and the ability to work night shifts and weekends in a high-stress environment are essential.
Full job description
About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations.
At Crisis24, we don't just offer jobs – we offer missions. We recruit the very best from the military, intelligence agencies, academia, law enforcement, medicine, or any of our areas of specialty. We protect more than places. We protect people, reputations, and lifestyles, with integrity, discipline, discretion, and purpose. Whether you're stepping into civilian life after service, seeking personal or professional growth, or bringing specialized expertise to a higher calling, we match your ambition with real opportunity. Do the most important work of your career, helping safeguard the world's most important organizations and individuals against risk.
Serving as the primary point of contact between clients, vendors, and other teams.
Coordinating client schedules with ground teams and supporting Executive Protection operations, data tracking, and information flow.
Requesting, scheduling, and tracking Executive Protection agents, drivers, and related services globally.
Supporting GSOC managers with presentations, security operation plans, risk assessments, and executive summaries.
Managing travel and logistics for agents and drivers, including flights, hotels, and rental vehicles.
Answering phone calls and disseminating the information to relevant parties.
Preparing travel briefs, dispatch confirmations, situation reports, and client-facing documentation.
Coordinating all logistical communication related to pickups, drop-offs, routing, vehicle needs, and regional threat considerations.
Reviewing client requests, cost estimates, statements of work, and ensuring services align with client requirements.
Monitoring project timelines, risks, and issues while providing solutions and maintaining accurate documentation.
Ensuring compliance with safety standards, operational directives, and national and regional regulations.
Resolving operational issues, client concerns, and service satisfaction matters.
Participating in meetings, facilitating discussions when needed, and communicating updates, policies, and decisions across teams.
Maintaining operational records, reports, logs, and internal controls to protect client assets and personnel.
Required and Preferred Experience and Qualifications:
Bachelor’s degree in a related field is strongly preferred. Either bachelor's degree or equivalent military experience
Have an interest or direct experience in the following: Executive Protection, Intelligence, Operations, Critical Incident Management or Corporate Security, Crisis Management, or Emergency Response
Must be a competent user of Microsoft Suite, Microsoft Teams, SharePoint, and other similar tools.
Must be willing to sign an NDA and maintain strict confidentiality
Must be able to communicate effectively, both verbally and in writing
Ability to maintain a professional demeanor during stressful situations
Must be able to quickly adapt and excel in dynamic situations
Demonstrated organizational and time management skills
Successful client management experience
A demonstrated history of effective conflict resolution skills
Ability to attend training events that fall outside normal work hours
Ability to work night shifts and weekends.
Work Environment & Physical/Mental Demands:
With or without reasonable accommodation, this job requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
Must undergo and meet company standards for background and reference checks, and drug tests if required
Exposure to sensitive and confidential information
Regular computer usage
Ability to handle multiple tasks concurrently
Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment
Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling
Must be flexible with the ability to work evenings, odd hours, and weekends with little notice
Frequent sitting and/or standing
Shift: 9:00 PM – 7:00 AM
Training Schedule: For the first two weeks, training will take place Monday through Friday from 8:00 AM – 4:00 PM. Upon completion of training, the employee will transition to their assigned overnight shift.
Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24 is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Meet Crisis24, your global partner in integrated security risk management.
Industry
Security and Investigations
Company size
1,001-5,000 employees
Headquarters
Annapolis, Maryland
LinkedIn followers
87,502
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced global operations centers and our highly skilled team of intelligence analysts, we offer highly specialized services, 24/7 security and consulting, with the technology and AI to power it across the globe.
Crisis24, une compagnie de GardaWorld, offre une expertise mondiale en gestion intégrée des risques de sécurité. Notre service du renseignement et nos solutions d'intervention de crise et de solutions de protection globale permettent aux organisations, aux marques et aux personnes les plus influentes et innovatrices du monde de mener leurs activités en toute confiance. S'appuyant sur nos centres des opérations mondiales, sur le travail constant de notre équipe d'analystes du renseignement et la puissante plateforme de gestion des risques de Crisis24, nous offrons des services de pointe, 24/7, à travers le monde.
Offices: 185 Admiral Cochrane Dr, Suite 300, Annapolis, Maryland 21401, US · Two London Bridge, London, SE1 9RA, GB · 2300 Rue Émile-Bélanger, Montreal, Quebec H4R 3J4, CA · 2000 NW Corporate Blvd, Boca Raton, Florida 33431, US · 26-32 Oxford Rd, Bournemouth, BH8 8EZ, GB
Actionable Risk ManagementRisk ManagementCrisis ResponseCritical Event ManagementCrisis ConsultingRisk IntelligenceGlobal Protective ServicesSecurityBusiness ContinuityDuty of Care
How many Management & Leadership jobs are open in Boca Raton, FL right now?
There are currently 623 open management & leadership positions in Boca Raton, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Boca Raton, FL?
Companies currently hiring include The Boca Raton, FAU College of Engineering & Computer Science, CDM Smith, Baptist Health, ADT Security Services, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Boca Raton, FL?
Yes — 146 of the 623 open management & leadership positions offer remote or hybrid work (36 remote, 110 hybrid).
How do I apply for Management & Leadership jobs in Boca Raton, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.