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The Event Captain is responsible for leading on-site event execution, managing food and beverage service, and ensuring a premium guest experience. They also oversee event timelines, coordinate staff, and manage inventory to maintain high operational standards.
Requirements
Candidates should have prior experience in event management or coordination and possess strong communication and organizational skills. A customer-centric approach is essential, and the ability to work flexible hours including nights and weekends is required.
Full job description
Description
Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.
The Event Captain at Five Iron ensures the team delivers an elevated experience for events of all sizes and delivers on the Five Iron promise of Best-in-Class Events.
Responsibilities include, but are not limited to, the following:
Provide an elevated event experience for all events by leading on-site execution of all events, handling guest greetings, space preparation, issue resolution, and financial closing.
Ensure positive customer experiences and successful delivery of contracted services for events.
Manage simulators and event spaces according to contract requirements.
Oversee event timelines to ensure organized and timely activities.
Train and coordinate with staff in various roles to provide a premium event experience.
Collaborate with kitchen staff to ensure food meets customer expectations.
Provide feedback to the Sales team to enhance return business.
Purchase and manage event-related inventory.
Support Event Sales Manager with administrative tasks.
Attend weekly meetings to review banquet event orders.
Collaborate with stakeholders to create additional events and experiences
Contribute ideas for improving event experiences and increasing revenue.
Take pride in ensuring guests' enjoyment by actively checking in with them during their visit and promptly addressing any concerns.
Required Qualifications:
Prior experience in managing or coordinating events
Passion for golf and an understanding of the game’s rules are strongly encouraged
Strong verbal and written communication skills
A customer-centric approach
Ability to collaborate with diverse teams
Exceptional organizational skills
Ability to work flexible hours, including nights and weekends
Ability to lift up to 50 lbs
Ability to stand for long periods of time
Benefits (applies to full-time employees):
Health, Dental, and Vision insurance
Short-Term Disability
Accident and Critical Illness Insurance
401(k)*
Meals while working are included for free
Pay: $8/hr + Tips
Job Type: Full time, non-exempt
Schedule: Nights and weekends required
Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.
Related keywords
Event CaptainHospitalityFive Iron GolfEvent ExecutionFood and BeverageInventory ManagementCustomer ServiceUpsellingPoint-of-SaleEvent SalesBanquet Event OrdersSimulator ManagementHealth and SafetyTeam LeadershipEvent PlanningOperations
An urban indoor golf experience using technology and unique design to make golf accessible, fun, and inclusive.
Industry
Entertainment Providers
Company size
1,001-5,000 employees
Founded
2017
Headquarters
New York, New York
LinkedIn followers
15,407
Total funding
$134M
Our story begins in early 2015 with Mike Doyle teaching simulator lessons in the back of a men’s clothing store in midtown Manhattan. As the demand for Mike’s lessons grew, Mike and student Jared Solomon started dreaming about an indoor facility where Mike could teach more lessons and golfers could work to improve their game — all while flipping standard golf culture on its head and appealing to everyone.
With Mike and Jared clueless as to how to actually execute their grand idea, the final two co-founders, summer camp friends Nora Dunnan and Katherine Solomon (also Jared’s wife) entered the scene. With Nora operating the ship and Katherine navigating through some early legal storms, Five Iron Golf was launched and open for business in mid-2017.
Five Iron has quickly re-shaped urban golf culture and has expanded from Manhattan to Chicago, Baltimore, and Philadelphia, growing from Mike’s original lesson crew to a re-imagined, high-tech, inclusive urban golf experience for golfers and non-golfers alike. Five Iron is for everyone.
For the serious golfer, Five Iron hosts best-in-class simulators, Trackman lesson studios, access to teaching professionals, practice time, leagues, club storage, showers, top-of-the-line clubs that are free to use during your booking, and in-house club fitting services.
For the less-than-serious golfer (and let’s be honest, most of the serious golfers too), Five Iron’s locations offer flexible event spaces, full bar service, fantastic food menus, games like ping pong, shuffleboard, pool, widescreen TVs, regular women’s events, a junior program, and much more.
Offices: 883 Avenue of the Americas, Floor 3, New York, New York 10001, US · 138 5th Ave, 4th Floor, New York, NY 10011, US · 22 Stone Street, New York, New York 10004, US · 2116 Chestnut St, Philadelphia, Pennsylvania 19103, US · 609 N Dearborn St, Chicago, Illinois 60654, US
How much do Management & Leadership jobs in Baltimore, MD pay?
Based on 1637 listings with disclosed salaries, most management & leadership jobs in Baltimore, MD pay between $46k–$167k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Baltimore, MD right now?
There are currently 2,019 open management & leadership positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Baltimore, MD?
Companies currently hiring include John Hopkins University, Northrop Grumman Mission Systems, Inc., Northrop Grumman, University System of Maryland, T. Rowe Price, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Baltimore, MD?
Yes — 596 of the 2019 open management & leadership positions offer remote or hybrid work (135 remote, 461 hybrid).
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