Rooms Quality Control - Muckleshoot Tribal Members Only
Auburn, Washington, United States · On-site
Mid level
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Rooms Quality Control - Muckleshoot Tribal Members Only
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Medical coverage, Prescription drug coverage, Dental coverage, Vision coverage, Complimentary meals, Team member parking
Posted 10d ago
~40 hrs/week
Responsibilities
The Rooms Quality Control lead manages and inspects daily cleaning of guest rooms and public spaces to ensure quality standards are met. They also provide supervision and training to housekeeping staff while coordinating with other departments to maintain efficient operations.
Requirements
Candidates must have at least two years of hotel housekeeping experience and one year in a supervisory role. Additionally, one year of experience in hospitality or guest services is required.
Full job description
WHATS IN IT FOR YOU
Competitive salary of $23.22/hr. with discretionary performance bonuses 2x a year!
Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
Complimentary meals and covered team member parking.
Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.
Flexible Spending Account options for health care expenses.
Company-paid gaming licenses (Class A & Class B).
Variety of additional voluntary benefits and retirement plans.
WHAT YOU’LL DO
Exemplifies MCR’s values and sets a great example by always demonstrating excellent guest service and professionalism.
Perform open and closing procedures for the housekeeping department in the absence of the Executive Housekeeper.
Manage and inspect daily cleaning of the guest rooms and public spaces to ensure quality standards are met and optimum service is provided to hotel guests.
Conduct thorough inspections of guest rooms to ensure they are properly cleaned, organized, and maintained according to the hotel's standards including but not limited to cleanliness, proper arrangement of furniture, functioning appliances, and amenities.
Prepare regular reports for management regarding the cleanliness and maintenance of rooms.
Verify that all amenities, such as towels, linens, toiletries, and other supplies, are adequately stocked in each room.
Assess the quality and condition of these items to ensure they meet the hotel's standards.
Partner with management to respond to guest complaints or concerns related to the cleanliness or condition of their rooms.
Assist in training new housekeeping staff members on cleaning techniques, standards, and procedure their rooms' cleanliness or conditions.
Provide guidance and supervision to ensure consistent quality across all rooms.
Collaborate with the housekeeping department, front desk staff, and other relevant departments to ensure efficient communication and coordination.
Relay important information regarding room status, maintenance needs, and guest requests.
Smile and engage Guests and Team Members with a positive professional demeanor.
Perform other duties as assigned.
WHAT YOU’LL BRING
2 (Two) years prior hotel housekeeping experience including knowledge of cleaning procedures, practices, and handling of chemicals.
1 (One) year in a supervisory role of a multi-person team; preferably on a housekeeping team.
1 (One) year of experience in hospitality or guest services.
The Muckleshoot Casino Resort, celebrated as the "Biggest and Best in the Northwest," has just become even more impressive with the unveiling of their new hotel tower. This exciting expansion features 401 elegant guestrooms, a more expansive casino floor, a serene indoor pool, a luxurious spa, and the exquisite rooftop steakhouse, Smoke & Cedar. From here, guests can indulge in breathtaking views of Mt. Rainier, the Olympic Mountain range, and the Seattle skyline.
As one of Washington's premier casino gaming destinations, Muckleshoot Casino offers the largest selection of games in the state, with over 3,400 machines, 65 table games, and one of the most extensive smoke-free gaming areas in the region.
Muckleshoot Casino also tantalizes the taste buds with a variety of dining options that take guests on a culinary adventure around the world, and provides world-class entertainment at the Muckleshoot Events Center and Galaxy!
Guests can enjoy additional perks like complimentary valet service, WiFi, covered parking, and electric vehicle charging stations, making every visit even more convenient and enjoyable.
Offices: 2402 Auburn Way South, Auburn, Washington 98002, US
How many Management & Leadership jobs are open in Auburn, WA right now?
There are currently 135 open management & leadership positions in Auburn, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Auburn, WA?
Companies currently hiring include Muckleshoot Casino Resort, Cornerstone Building Brands, Investment Property Group (IPG), MultiCare Health System, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Auburn, WA?
Yes — 9 of the 135 open management & leadership positions offer remote or hybrid work (3 remote, 6 hybrid).
How do I apply for Management & Leadership jobs in Auburn, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.