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Full-time
bachelor degree
Annual Discretionary Incentive plan, Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance
Posted 12d ago
~40 hrs/week
Responsibilities
Lead multiple valet and garage parking operations with a focus on delivering exceptional customer service and driving business growth. Responsibilities include managing personnel, analyzing financial P&L data, and executing marketing and business development strategies.
Requirements
Requires a Bachelor's degree in Business Administration or a related field and at least 5 years of leadership experience in the parking management industry. Candidates must be proficient in P&L analysis, revenue generation, and client relationship management.
Full job description
Operations Manager - Valet and Garage Parking
Application Deadline: 31 July 2026
Department: Operations - Management(OPS002)
Employment Type: Full Time
Location: Newark, NJ
Reporting To: Regional Manager
Compensation: $90,000 / year
Description
Position: Operations Manager Location: New York and Surrounding Borough's Will be managing multiple valet and garage parking operations. Will be onsite at various locations throughout the week. Parking Operations Management Experence Required
We are seeking motivated and customer-centric Operations Managers to lead our parking operations in various locations. This role focuses on delivering exceptional customer service, personnel management, location profit and loss analysis, revenue generation, direct marketing, event management, client management, business development, and team development. If you are a leader with a passion for ensuring the best customer experience and driving business success, we encourage you to apply.
Key Responsibilities
Exceptional Customer Service: Ensure an exceptional and seamless customer experience for every parker
Personnel Management: Recruit, train, and develop a high-performing team. Provide leadership and mentorship to staff, setting clear goals and expectations.
Location Profit and Loss: Analyze financial data for assigned parking locations to make informed decisions regarding budgeting, pricing, and resource allocation. Implement cost-control measures to maximize profitability.
Revenue Generation: Identify opportunities to increase revenue and implement strategies to achieve revenue goals. This includes pricing strategies, customer acquisition, and cost-effective operations.
Direct Marketing: Develop and execute marketing campaigns to attract new customers and retain existing ones. Utilize various marketing channels to increase brand visibility
Event Management: Coordinate parking logistics for special events and venues. Ensure seamless operations during high-traffic periods.
Client Management: Maintain excellent relationships with clients, addressing inquiries, and proactively addressing any concerns. Ensure client needs are met and expectations are exceeded.
Business Development: Identify new business opportunities and partnerships that can drive growth. Expand the client base and explore additional revenue streams.
Team Development: Foster a culture of professionalism, accountability, and teamwork. Train and develop staff to provide exceptional customer service.
Skills, Knowledge and Expertise
Bachelor's degree in Business Administration, Management, or a related field
Proven experience in the parking management industry with a minimum of 5 years in a leadership role.
Strong focus on customer service and client satisfaction.
Proficient in location profit and loss analysis.
Demonstrated experience in revenue generation and direct marketing.
Event management experience is a plus.
Client relationship management skills.
Business development and strategic thinking abilities.
Leadership and team-building skills.
Benefits
Join our team and enjoy an outstanding benefits package, including:
Annual Discretionary Incentive plan: Designed to align pay with performance.
Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones
Related keywords
Valet ParkingGarage ParkingOperations ManagementP&L AnalysisRevenue GenerationDirect MarketingEvent LogisticsClient RelationsBusiness DevelopmentPersonnel ManagementCustomer ExperienceBudgetingStrategic PlanningParking Industry
We provide world-class parking solutions through people who are driven to turn the ordinary into the extraordinary.
Industry
Facilities Services
Company size
5,001-10,000 employees
Headquarters
New York, NY
LinkedIn followers
8,606
The Reimagined Parking family of nationally recognized operating companies—Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.
Offices: 307 7th Ave, Suite 607, New York, NY 10001, US
Parking managementTransportation managementMobility managementProperty managementand Valet and Guest ServicesParkingB2CCommercialProperty Management
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