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Part-time, Temporary
high school
401(k) Plan, Sick Time Off, Employee Assistance Program
Posted 6d ago
Apply by Aug 10
~40 hrs/week
Responsibilities
The role involves managing parking facilities by directing traffic, processing payments, and assisting customers with inquiries. Additionally, the staff is responsible for maintaining site cleanliness, documenting passes, and preparing shift reports.
Requirements
Candidates must have a High School Diploma or GED and previous experience in customer service. Basic knowledge of parking equipment and a strong command of the English language are required.
Full job description
Event Staff - Santa Clara Convention Center
Application Deadline: 10 August 2026
Department: Operations - Field(OPS001)
Employment Type: Seasonal - Part Time
Location: I37-8_5001, 5101, 5201 Great America Parkway
Reporting To: Operations Manager
Compensation: $18.00 / hour
Description
Position: Event Staff (Directing Traffic/Flagger) Location: Santa Clara Convention Center (5001 Great America Parkway) Pay: $18/hour Schedule: Shifts will vary and may include weekends
As Event Staff, you will play a vital role in ensuring a seamless and positive experience for customers using parking facilities during events. Your primary responsibilities will include assisting customers with payment inquiries, managing challenging customer interactions, and facilitating the parking process. Your commitment to exceptional service will guide your actions as you address customer concerns within the established site policies. You will engage with customers during entry and exit procedures, process parking fees, and accurately document passes issued in the logbook. Additionally, you will contribute to operational efficiency by preparing shift reports, sorting tickets, and managing shift bank deposits.
Key Responsibilities
Assisting customers who are unsure of how to pay for their parking
Dealing with irate customers and solving issues to the best of their ability within the policy and framework set out for the site (Service is priority)
Assist customers with the overall in/out process of parking
Process tickets and collect parking fees (cash, POS and validations) documents passes created in logbook (visitor passes, validations, and event tickets)
Prepare shift reports and ticket sorting
Prepare shift bank deposit
Identify and report parking equipment deficiencies and safety concerns to direct supervisor
Litter pick up and now shoveling/salting (as required)
Other duties assigned
Responsible for maintaining and operating equipment belonging to Reimagined or the Property manager during their shift
Responsible for the collection of cash and front line revenues
Control all lot revenues and record keeping as it relates to work performed
Interacts face to face with our customers
Must ensure that the site at which the individual is working is kept clean, neat, and free of any obstacles in accordance with the requirements of that site
Control of all tools and equipment required to perform his/her duties
Must be organized
Make suggestions and recommendations relating to the way various jobs are performed
Consults with his/her supervisor or manager regarding items of relevance to the parking operation
Revenue control sheets as mandated by management or the property manager for both automated and non-automated locations must be balanced
Each employee is required to log all the issues/events in the log book, and bring them to the attention of his/her direct supervisor
In problem situations, in order to achieve a resolution through his dealings, with the customers and his/her supervisors or manager
Act as a front line employee which is considered an extremely important function of this position
Uniforms with company logo or crest must be worn when on duty in a neat and well groomed manner. Appearance is representative of the company
Responsible for prioritization of various jobs with his/her supervisors/manager
Responsible for tracking levels of stocks as well as supplies
Skills, Knowledge and Expertise
Strong command of the English language be friendly, even-tempered, cooperative, able to work independently and be able to communicate effectively
Basic knowledge of the parking equipment used at the site; Pay Stations, Ticket Dispensers, Exit Readers, Gate Machines
Basic knowledge of both desk/handheld POS parking equipment used at the site
High School Diploma or GED required
Basic Technical Education
Customer Service Experience required
Parking related Experience
Benefits
Join our team and enjoy an outstanding benefits package, including:
(Full Time Only)
Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
(Part Time)
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
We provide world-class parking solutions through people who are driven to turn the ordinary into the extraordinary.
Industry
Facilities Services
Company size
5,001-10,000 employees
Headquarters
New York, NY
LinkedIn followers
8,604
The Reimagined Parking family of nationally recognized operating companies—Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.
Offices: 307 7th Ave, Suite 607, New York, NY 10001, US
Parking managementTransportation managementMobility managementProperty managementand Valet and Guest ServicesParkingB2CCommercialProperty Management
We provide world-class parking solutions through people who are driven to turn the ordinary into the extraordinary.
Industry
Facilities Services
Company size
5,001-10,000 employees
Headquarters
New York, NY
LinkedIn followers
8,604
The Reimagined Parking family of nationally recognized operating companies—Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.
Offices: 307 7th Ave, Suite 607, New York, NY 10001, US
Parking managementTransportation managementMobility managementProperty managementand Valet and Guest ServicesParkingB2CCommercialProperty Management