Customer Service Representative with Spanish (m/f/d)
Warsaw, Masovian Voivodeship, Poland · Hybrid
Mid level
Overview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven com…
Skills: Customer Service, Order Management, SAP, ERP, Quotation Management
Job Req Number: 119916 Time Type: Full Time PLEASE REMEMBER TO CLICK "APPLY" BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS. The Process Automation & Business Intelligence Department is responsible…
Skills: Business Process Analysis, Requirement Elicitation, BPMN, Process Mapping, User Stories
TWÓJ ZAKRES OBOWIĄZKÓW Aktualnie prowadzimy rekrutację na stanowisko Specjalisty/Specjalistki ds. Zakupów. Aktualizacja danych dotyczących produktów w systemie (zakładanie dostawców i produktów, wycena, weryfikacja danyc…
Skills: Procurement, SAP, MS Excel, Data Analysis, Supplier Management
TWÓJ ZAKRES OBOWIĄZKÓW Aktualnie prowadzimy rekrutację na stanowisko Specjalisty/Specjalistki ds. Zakupów. Aktualizacja danych dotyczących produktów w systemie (zakładanie dostawców i produktów, wycena, weryfikacja danyc…
Skills: Procurement, SAP, MS Excel, Data Analysis, Supplier Management
Software Engineer – DMS & B2B Integrations Are you that committed, pro-active, and analytic team player who is eager to learn new techniques and loves to have a good laugh every now and then? Then this great team would l…
Carrier Manager PL, AFPTransportation | CM MEU Team
Warsaw, Masovian Voivodeship, Poland · On-site
Mid level$67M raised
What if you could use your creativity to change the direction of the entire transportation and delivery sector while raising the bar on customer experience? At Amazon, we're working to be the most customer-centric compan…
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet produc…
Skills: Demand Planning, Forecasting, Data Analysis, SAP, Microsoft Excel
Specjalista/ka ds. Zakupów (f/m/d) - Porsche Połczyńska Volkswagen
Warsaw, Masovian Voivodeship, Poland · On-site
Mid level
OPIS STANOWISKA: samodzielne prowadzenie procesów zakupowych dla kategorii zakupów pośrednich (indirect procurement). tworzenie zapytań ofertowych, analiza i ocena ofert, prowadzenie negocjacji oraz rekomendacja wyboru d…
Skills: Indirect procurement, Negotiation, Contract management, SAP Ariba, Cost analysis
Software Engineer Are you that committed, pro-active, and analytic team player who is eager to learn new techniques and loves to have a good laugh every now and then? Then this great team would like to get to know you! W…
Skills: NodeJS, TypeScript, Google Cloud Platform, Microservices, Event-Driven Architecture
Exciting Opportunity for Senior Software Engineers: Bring Your Expertise to Webfleet! Join our innovative team at Webfleet Solutions as a Senior Software Engineer, specializing in Java backend/Spring Framework, Cloud Dev…
Skills: Java, Spring Framework, Cloud Computing, AWS, Microservices
Job Description: E-Invoicing Operations Lead the end-to-end e-invoicing process across multiple countries, customers, and platforms.Ensure timely, accurate, and compliant invoice generation and transmission.Monitor invoi…
Skills: E-invoicing, Order-to-Cash, EDI, Billing operations, Tax compliance
Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industr…
Skills: Security management, Occupational health and safety, Risk assessment, Incident management, Logistics security
TWÓJ ZAKRES OBOWIĄZKÓW Chcesz pracować z ludźmi? Dla nas piękno to ludzie! Dołącz do zespołu Hebe na umowę zlecenie. Jesteśmy Hebe – silnie rozwijającą się firmą od 2011 r. w branży beauty. Działamy w Polsce i w Europie–…
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: B2B Sales, People Leadership, Sales Strategy, KPI Management, Negotiation
Chemelex is a global leader in electric thermal and sensing solutions, protecting the world’s critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solut…
Skills: Customer service, Order management, SAP, MS Office, Esker
Company Description InPost has revolutionised e-commerce parcel delivery in Poland and is now one of Europe’s leading out-of-home (OOH) e-commerce enablement platforms. Founded in 1999 by Rafał Brzoska, InPost provides d…
Company Description Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the build…
Company Description To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out our Y…
Skills: Business travel planning, Logistics, Microsoft Office, Microsoft Excel, Travel management software
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Data analysis, Database management, Market analysis, Benchmarking, Reporting
Company Description Jesteśmy wiodącym producentem płyt drewnopochodnych z 125-letnią historią sukcesu, posiadającym ponad 40 zakładów na całym świecie. Jako biznes stawiamy na ciągły rozwój i obecnie realizujemy nowe pro…
Skills: Strategic procurement, Supplier management, Negotiation, Chinese language, English language
Customer Service Representative with Spanish (m/f/d)
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 7d ago
Apply by Aug 5
~40 hrs/week
Responsibilities
The role involves managing the end-to-end customer order process, including presales support, order entry, and after-sales activities such as returns and complaints. You will act as a primary point of contact for customers, coordinating with internal departments to ensure accurate delivery and resolution of inquiries.
Requirements
Candidates should have at least 3 years of experience in a similar customer-facing role handling pre- and post-order requirements. Proficiency in English and Spanish is required, along with experience in ERP systems like SAP and strong analytical skills.
Full job description
Overview
Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.
At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.
Are you in? Read on for more details about this particular role.
Responsibilities
Handling Presales Process / Process all types of customer orders:
Handling incoming calls, inquiries, requests
Develop integrated product solution referring to customer specific requests
Create quotations
Advice Customers regarding order delivery status, products, marketing materials etc.
Solution for product requests (integral)
Entering transactions and processes
Handling outbound calls to customers to clarify order requirements when necessary
Quotation tracking
Contract review (to understand any specific terms and conditions agreed with a customer)
Preparing the tender/project documentation
Answering order related questions
Gate Keepers
Handle order management process:
Providing Customers with the information regarding delivery times
Order Acknowledgment
Support the pricing process, where required
Responsibility for accuracy of customer master data (ship to, bill to, name etc.)
Order status
Preparation for invoice readiness
Efficient and effective resolution of customer issues or inquiries.
Process credit/re-bills requests, resolve mis-shipments and provide proof of deliveries
Coordination of the ordering and delivery processes
Accounts receivables – overdue invoices – contact customers to check what needs to be done
Communication internally to Front End Logistic, Finance, Customer Support or other functional areas to clarify all doubts regarding the offer/project/product
Quality Field Actions communication and coordination with affected customers
Support for sales:
Understand customer data (sales volume, frequency of purchase, ….) to predict the trends and customer needs in order to approach them actively (directly or through Sales Representatives)
Act as a professional and pro-active contact person for Customers
Maintain good business relations with Customers
Quotations follow up
Communication with Channel Partners, sending important information about promotions, issues, quality actions
Other Customer Service tasks:
Miscellaneous (e.g. supporting audits, inventory)
Participation in projects
Qualifications
3 years in a similar job responsible for handling customer requirements post/pre order.
SAP or other ERP experience nice to have
Purchasing and order placement along with general supplier handling experience
Experience in handling customers/suppliers and solving problems
Excellent communication skills – both verbal and written
MSA Safety Incorporated (NYSE: MSA) is the global leader in advanced safety products, technologies and solutions. Driven by its singular mission of safety, the Company has been at the forefront of safety innovation since 1914, protecting workers and facility infrastructure around the world across a broad range of diverse end markets while creating sustainable value for shareholders. With 2023 revenues of $1.8 billion, MSA Safety is headquartered in Cranberry Township, Pennsylvania and employs a team of over 5,000 associates across its more than 40 international locations. For more information, please visit www.MSASafety.com
Offices: 1000 Cranberry Woods Dr, Cranberry Township, Pennsylvania 16066, US · Thiemannstraße 1, Berlin, Berlin D-12059, DE
Safety Product ManufacturingGas and Flame DetectionHead ProtectionFall ProtectionRespiratory ProtectionEye/Face/Hearing ProtectionThermal Imaging CamerasSafety Trainingand Personal Protective EquipmentTraining
How many Logistics jobs are open in Warsaw, Poland right now?
There are currently 518 open logistics positions in Warsaw, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Warsaw, Poland?
Companies currently hiring include DSV - Global Transport and Logistics, InPost Group, Jerónimo Martins, A.P. Moller - Maersk, Allegro, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Warsaw, Poland?
Yes — 214 of the 518 open logistics positions offer remote or hybrid work (38 remote, 176 hybrid).
How do I apply for Logistics jobs in Warsaw, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.