About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: Account management, Business development, Sales, Relationship building, Data analysis
Support Associate / Kundenservice (m/w/d) in Vollzeit (Englisch C1 und Deutsch C1)
Berlin, Germany · Hybrid
Entry level$823M raised
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: Customer support, Communication, German C1, English C1, Tech-savvy
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: Customer support, Communication skills, Multitasking, Fast learner, Teamwork
Support Associate / Kundenservice (m/w/d) in Teilzeit (Englisch C1 und Deutsch C1)
Berlin, Germany · Hybrid
Entry level$823M raised
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: Customer support, Communication, German C1, English C1, Tech-savvy
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: Customer service, Communication skills, Patience, Attention to detail, Multitasking
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: Team Leadership, Customer Experience, Performance Management, Data Analysis, Strategic Planning
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: Leadership, Retail Management, Customer Service, KPI Tracking, Team Management
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Head of Support Israel, CXI International Operations
Ramat Gan, Tel-Aviv District, Israel · On-site
Senior$823M raised
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: Customer Support Management, Strategic Planning, Operational Excellence, Team Leadership, Budget Management
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: Sales, Account management, Field operations, Sales support, Analytical skills
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: Team leadership, Customer satisfaction, Retail operations, Warehouse management, Multitasking
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: Communication skills, Customer service, Multitasking, Teamwork, Fast learner
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everyt…
Skills: Communication, Customer service, Multitasking, Fast learner, Teamwork
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Full-time
Medical Insurance, Strengthened sick leaves, Career growth, Employee Assistance Program, Discount on Wolt orders, Training programs
Posted 3h ago
~40 hrs/week
Responsibilities
You will own and drive the growth of a portfolio of small and medium-sized local restaurant partners in Almaty. This involves building strong relationships, identifying commercial opportunities, and using data to improve partner performance and operational KPIs.
Requirements
The role requires experience in account management, sales, or hospitality, along with a strong commercial mindset and a proactive, hands-on approach. Candidates must be fluent in Russian and Kazakh, with a good command of English and the ability to work effectively with data.
Full job description
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you commercially minded, great at building relationships, and excited by helping businesses grow? Do you enjoy combining account development, data, and a hands-on approach to make a real impact? If so, we’d love to chat!
What you’ll be doing
We’re looking for someone who is passionate about developing strong partnerships and identifying opportunities for growth.
You might come from account management, trade marketing, business development, sales, hospitality, restaurant operations, or another commercially focused role where you’ve worked closely with customers or partners and had an impact on business performance.
You don’t necessarily need to come from a traditional Account Management background. Perhaps you’ve managed a restaurant or worked in hospitality, where you were responsible for operations, commercial results, customer experience, or revenue growth. Or maybe you’ve already managed a portfolio of clients or partners, identifying opportunities, upselling, and helping them grow their business.
What matters most is that you bring strong ownership, commercial thinking, relationship-building skills, and curiosity.
You’ll own and develop a portfolio of small and medium-sized local restaurant partners in Almaty, working closely with independent venues and growing local businesses. You’ll play an important role in understanding the local restaurant scene, identifying growth opportunities, and helping our partners get more value from Wolt.
Day-to-day in this role you’ll:
Own and drive the growth of a portfolio of small and medium-sized local restaurant partners.
Build strong, long-term relationships with restaurant owners, managers, and other key decision-makers.
Develop a strong understanding of the local Almaty restaurant scene, partner needs, and market opportunities.
Identify commercial opportunities and help partners grow through upselling, campaigns, and other growth initiatives.
Use data and insights to understand partner performance and identify areas for improvement.
Help improve operational and commercial KPIs across your portfolio.
Work closely with Marketing and other internal teams to plan and execute campaigns and growth initiatives.
Analyze the local market and restaurant landscape on an ongoing basis.
Take ownership of partner challenges and proactively look for solutions.
Contribute beyond your day-to-day responsibilities and maintain the hands-on mindset that is an important part of how we work at Wolt.
Our humble expectations
Experience in account management, account development, trade marketing, business development, sales, hospitality, restaurant operations, partner management, or another relevant commercially focused role.
Strong commercial mindset and genuine interest in helping businesses grow.
Excellent interpersonal skills and the ability to build relationships with a wide range of partners and stakeholders.
A proactive, hands-on approach and strong sense of ownership.
Comfortable working with data and using insights to support commercial decisions and conversations with partners.
Structured, detail-oriented, and able to manage multiple priorities.
Strong communication skills and the ability to adapt your approach depending on the audience.
Passion for the restaurant industry and interest in developing Almaty’s local restaurant scene.
Previous experience with CRM systems is a plus.
Experience with analytical tools such as Looker or Power BI is a plus.
Previous sales or upselling experience is a strong plus.
Fluent in Russian and Kazakh, with a good command of English.
Why you’ll love it
🚀 Global and growing fast: Be part of a fast-moving scaleup
🤩 Ride of a lifetime: Accelerate your career and build your sales skills
💪 Instant impact: Take ownership and make a difference
💙 Big hearts and small egos: Surround yourself with smart, friendly people
What we offer
🌍 Independent work in a dynamic, international team
🩺 Medical Insurance and strengthened sick leaves
🚀 Career growth
💙 Employee Assistance Program - therapy and wellbeing
% Discount on your Wolt orders
🧑🎓 Wolt-wide training programs
🎉 Team budgets
🍊 Fruits and drinks at the office
Next steps*
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Please make sure to submit your application in English.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Wolt is a tech company making it easy to discover and get the best restaurants and shops delivered home & to the office
Industry
Software Development
Company size
10,001+ employees
Founded
2014
Headquarters
Helsinki, Uusimaa
LinkedIn followers
343,432
Total funding
$823M
Wolt is a Helsinki-based technology company with a mission to bring joy, simplicity and earnings to the neighborhoods of the world. Wolt develops a local commerce platform that connects people looking to order food, groceries, and other goods with people interested in selling and delivering them. Wolt was founded in 2014 and joined forces with DoorDash (NASDAQ: DASH) in 2022. Altogether, DoorDash operates in more than 40 countries today.
Offices: Pohjoinen Rautatiekatu 21, Helsinki, Uusimaa 00100, FI
food and beveragesAppsFood DeliveryDeliveryDelivery Service
Wolt is a tech company making it easy to discover and get the best restaurants and shops delivered home & to the office
Industry
Software Development
Company size
10,001+ employees
Founded
2014
Headquarters
Helsinki, Uusimaa
LinkedIn followers
343,432
Total funding
$823M
Wolt is a Helsinki-based technology company with a mission to bring joy, simplicity and earnings to the neighborhoods of the world. Wolt develops a local commerce platform that connects people looking to order food, groceries, and other goods with people interested in selling and delivering them. Wolt was founded in 2014 and joined forces with DoorDash (NASDAQ: DASH) in 2022. Altogether, DoorDash operates in more than 40 countries today.
Offices: Pohjoinen Rautatiekatu 21, Helsinki, Uusimaa 00100, FI
food and beveragesAppsFood DeliveryDeliveryDelivery Service