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Assist customers with merchandise purchases and pick-ups while accurately processing sales orders and bids. Focus on growing sales with existing customers and generating new leads to meet revenue targets.
Requirements
Requires 1+ years of experience in customer service or counter sales, preferably within contractor sales. Candidates must possess strong communication skills and the ability to learn warehouse equipment and computer systems.
Full job description
Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.
Penstan Supply Altoona is one of those trade names and is looking for a Counter Salesperson/Customer Service at their Altoona, PA location.
Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as aCounter Salesperson/Customer Service.
About the Role:
You will:
Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
Accurately process and fill Sales Orders generated at the sales counter.
Attract and retain customers.
Work with the PCM to establish revenue and margin targets.
Verify the Pick Ticket ship date is the date the material is picked up by the customer, update accordingly, and obtain customer signature before releasing material.
Provide customers with reliable information regarding product specifications, pricing, and availability.
Keep the counter area and merchandise displays clean, neat, current, stocked and safely displayed.
Ensure security and control is upheld at this primary point of customer contact.
Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.
Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
Inform supervisor of inventory levels or stock depletions that could impact customer service levels.
Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
Work with the Profit Center Manager to establish revenue and margin targets.
Accurately process Sales Orders and Bids generated through telephone sales transactions.
Assist customers who pick up their order at our Profit Center.
Find innovative ways to grow sales with existing customers and become their trusted advisor.
Generate sales leads that develop into new customers.
Identify opportunities for value-added services and articulate our solutions.
Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.
Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.
Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
Meet or exceed the sales targets established by your Manager.
About You:
1+ years’ experience in customer service or counter sales; contractor sales preferred.
Knowledge of products sold in the Profit Center
Our ideal candidate will also:
Demonstrate outstanding customer service, verbal communication, and generous listening skills.
Keep an up to date and comprehensive knowledge of products; be able to suggest associated products for purchase.
Be able to build and maintain a positive working relationship with customers, vendors and co-workers.
Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order.
Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
Be able to learn to operate warehouse material-handling equipment.
Be able to learn to operate and demonstrate hand tools.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Be able to learn and operate the computer related systems used to process orders.
Read, write, speak, and understand English.
The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
Medical, dental, vision, and prescription coverage
Accident, Hospital Indemnity, and critical care coverage
Life insurance and Long Term Disability
Pre-tax accounts for healthcare, dependent care, and commuter benefits
Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
Paid pregnancy and parental leave
Paid day of community service
Full-time and part-time benefits:
401(k)
Retirement cash account with company contributions
Targeted training programs focused on your personal and professional growth
Company wellness program
Employee discounts
College tuition benefits
*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.
EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.
Providing Plumbing, Heating & Industrial Supplies Since 1858
Industry
Wholesale
Company size
1,001-5,000 employees
Founded
1858
LinkedIn followers
22,559
In 1858, one enterprising individual invested his life savings of $200 to start a business grinding key stops for plumbers in Philadelphia. More than 150 continuous years of service later, that business is known as Hajoca Corporation. Hajoca has a robust history of helping to shape advances in plumbing. But we attribute our success to two simple truths - a unique business philosophy and talented people.
Offices: 6232 Siegen Ln, Baton Rouge, LA 70809, US
Plumbing WholesalerIndustrial SuppliesSwimming pool suppliespipesvalvesfittingsKitchen and Bathand HVAC Materials and SuppliesBuilding MaterialBuilding Maintenance
Based on 881 listings with disclosed salaries, most logistics jobs in Pennsylvania pay between $60k–$128k per year. Individual offers vary with seniority, company size, and specialization.
How many Logistics jobs are open in Pennsylvania right now?
There are currently 12,695 open logistics positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Pennsylvania?
Companies currently hiring include Domino's, Lowe's Companies, Inc., Dollar Tree Stores, Tractor Supply Company, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Pennsylvania?
Yes — 467 of the 12695 open logistics positions offer remote or hybrid work (125 remote, 342 hybrid).
How do I apply for Logistics jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.