Charlotte, North Carolina, United States · On-site
$60k–$65k/yr
Job DetailsJob Location: Charlotte - Charlotte, NC 28273Position Type: Full TimeSalary Range: $60,000.00 - $65,000.00 SalaryJob Shift: 1st ShiftJob Category: Customer Service What is the objective of the Customer Service…
Skills: Customer Relationship Management, ERP Systems, EDI/Order Automation, Cross-functional Collaboration, Problem Solving
Raleigh, North Carolina, United States · On-site
We're the pizza lover's pizza, and that makes all the difference to our drivers. We're looking for delivery drivers who will take pride in helping Pizza Hut bring hot, delicious food to people who could probably use a pi…
Skills: Driving, Navigation, Customer Service, Time Management, Map Reading
Charlotte, North Carolina, United States · On-site
$60k–$65k/yr
Field Project Manager — Charlotte, NC Company Profile Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we …
Skills: Project Management, Client Relationship Management, Site Inspection, Team Coaching, Documentation
Kinston, North Carolina, United States · On-site
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Management, Customer Service, Team Development, Inventory Management, Loss Prevention
Charlotte, North Carolina, United States · On-site
Summary Store Associates keep our stores running strong, delivering the fast, customer‑focused experience that makes Lidl a global leader. This is a dynamic, 'all-hands' role where your impact is visible every hour. You’…
Skills: Customer Service, Cashiering, Stocking, Inventory Control, Merchandising
Durham, North Carolina, United States · On-site
$40k–$50k/yr
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site w…
Skills: Cold Calling, Closing Skills, Project Management, New Business Development, Customer Retention
Hoke County, North Carolina, United States · On-site
JOIN FALCON FARMS AS A PART-TIME FLOWER MERCHANDISER! Location: Various locations within your territory. This is your chance to join one of the most recognized companies in the floriculture industry and be part of an exc…
Skills: Flower handling, Merchandising, Inventory management, Customer service, Visual display
Westview, North Carolina, United States · On-site
$1k–$2k/wk
great job, constant work. Pay $1,400.00 - $1,800.00Home weekly with a 34 hour resetNo touch freightWork week begins on Sunday and goes through Friday evening. 14 hour work dayDrivers commute to work QUALIFICATIONS Less t…
Skills: CDL-A, Driving, Freight Handling, DOT Medical Card, Accident Review
Charlotte, North Carolina, United States · On-site
$100k–$130k/yr
Supply Chain Development Manager The Supply Chain Development Regional Manager is part of Maersk’s Global Supply Chain Development (SCD) function within Maersk Sales & Marketing. The role reports into one of the regional…
Skills: Supply Chain Management, Logistics Consulting, Consultative Sales, Stakeholder Management, Project Management
Matthews, North Carolina, United States · On-site
$20/hr–$28/hr
Position Summary... What you'll do... Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing busin…
Skills: Forklift Operation, Inventory Management, Customer Service, Merchandising, Pallet Jack Operation
Cary, North Carolina, United States · Hybrid
$95k–$177k/yr
The Position Principal Automation Engineer - Warehouse Automation (Holly Springs) Welcome to Holly Springs, North Carolina— home to Roche/Genentech's largest-ever investment: a $2B greenfield start-up where next-generati…
Skills: PLC Troubleshooting, SAP EWM, Warehouse Control Systems, AGV Fleet Management, AS/RS Systems
Greenville, North Carolina, United States · On-site
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Specimen Accessioning, Data Entry, Sample Sorting, Biological Specimen Handling, Organizational Skills
Forest City, North Carolina, United States · On-site
$55k–$60k/yr
Title:Site Supervisor Job Description: Now Hiring: Site Supervisor Compensation: $55,000-$60,000 Shift: Days-variable/weekends/on-call Job Overview The Site Supervisor will be responsible for safely coordinating activiti…
Skills: Supervision, OSHA Compliance, Sanitation Regulations, Employee Training, Inventory Management
Wilkes County, North Carolina, United States · On-site
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Skills: Freight Receiving, Stocking, Inventory Management, Forklift Operation, Pallet Jack Operation
Pender County, North Carolina, United States · On-site
Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. Do you l…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Recovery, Forklift Operation
New Bern, North Carolina, United States · On-site
The Roll-Off Driver will be responsible for safely, efficiently, and courteously providing waste removal services to customers across multiple lines of businesses. The CDL Driver will collect waste from customer sites an…
Skills: CDL Operation, Waste Collection, Vehicle Inspection, Safety Compliance, Route Management
Cleveland County, North Carolina, United States · On-site
Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. Do you l…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Recovery, Forklift Operation
Moore County, North Carolina, United States · On-site
Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. Do you l…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Recovery, Forklift Operation
Onslow County, North Carolina, United States · On-site
Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. Do you l…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Recovery, Forklift Operation
Moore County, North Carolina, United States · On-site
Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. Do you l…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Recovery, Forklift Operation
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Manage and develop assigned customer accounts by overseeing order processing, shipping commitments, and cross-functional problem solving. Maintain strong customer relationships and coordinate with internal teams to ensure high satisfaction and operational efficiency.
Requires 3-5 years of customer service experience in manufacturing and proficiency with ERP systems. A Bachelor's degree in business administration and experience with EDI or high-volume SKUs are preferred.
Job DetailsJob Location: Charlotte - Charlotte, NC 28273Position Type: Full TimeSalary Range: $60,000.00 - $65,000.00 SalaryJob Shift: 1st ShiftJob Category: Customer Service
What is the objective of the Customer Service Representative role at Sur-Seal?
The Customer Service Representative will work cross-functionally within the company to manage and develop all aspects of the assigned customer accounts while delivering excellent customer satisfaction.
Who is the ideal candidate?
The Customer Service Representative must be a highly driven, customer- focused professional, with excellent communication skills. This individual will also be a consummate team player and collaborator, working cross-functionally throughout the organization to problem solve unique customer situations as they arise. The ideal candidate will also be very organized and detail-oriented with the ability to remain calm under pressure.
Essential Accountabilities of the Customer Service Representative:
• Reviewing and managing customer orders.
• Acknowledging customer orders within 24 hours of receipt of PO.
Leading/Maintaining customer communication on a regular basis (emails, phone calls, meetings)
• Committing to specific ship dates to our customers through a decision process that includes the following factors: inventory level, revision level, stocked/non-stocked, raw material availability, available production capacity, etc.
• Leading cross-functional discussions when acknowledged order date is beyond customer requirement.
• Communicating customer part obsolescence internally and coordinating actions to recoup as much potential loss as possible.
• Reviewing daily shortfall report, communicating internally and working with customers regarding possible changes to delivery date.
• Prioritizing production backlog for top customers.
• Managing customer expedites with production/purchasing and communicating status to customer. Analyzing and making decisions on options with consideration to cost, lead time, risk to other customers, etc.
• Investigating discrepancies with 3PL and internal processes to maintain inventory accuracy.
• Following up with customer regarding on-hold orders so revenue can be realized.
• Leading communication of quality issues, ensuring resolution to the customer.
• Identifying and improving Customer Service processes.
• Partnering with Mexico Customer Service Representative to coordinate and expedite U.S. shipments not from 3PL warehouse
• Developing and maintaining relationships with customers that facilitates open dialogue on Sur-Seal perception and performance.
• Visit customer site as needed to develop and grow relationships.
• Leading cross-functional teams to solve business issues directly affecting customers.
• Ensuring customer account data is accurate and current.
• 3-5 years of related customer service experience in manufacturing, required
• 3-5 years experience utilizing an ERP system, required (Epicor experience a plus), required
Experience working with EDI/Order Automation, preferred
• Bachelor’s Degree in business administration, preferred
• Business to business experience, preferred
• Experience with high volume/SKUs, preferred
• Exhibits ability to be proactive and to multi-task
• Demonstrates a high degree of professionalism in written and oral communication skills
• Demonstrates analytic and problem-solving abilities
The Compensation package for the Customer Service Representative includes:
• Competitive base salary with variable compensation components
• Health, dental, and vision insurance
• Company match program into employee’s 401k accounts
Sur-Seal is an equal opportunity employer, and we value diversity. All employment is decided based on qualifications, merit, and business need.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
If this opportunity excites you, please logon to our website to apply at www.sur-seal.com/careers
Sur-Seal reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.
Sur-Seal goes the extra mile to solve the toughest challenges around the world of sealing. You may not know our products, but you certainly know the products that ours go in such as home heating systems, hospital beds, roadside lighting, and more. From initial design concepts to prototyping to small batches to full scale production, Sur-Seal provides end-to-end engineering and manufacturing services to our customers.
Offices: 6156 Wesselman Rd, Cincinnati, Ohio 45248, US · 10415 Westlake Drive, Charlotte, NC 28273, US · Suzhou, CN · Monterrey, MX
Based on 821 listings with disclosed salaries, most logistics jobs in North Carolina pay between $54k–$135k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 10,222 open logistics positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., Advance Auto Parts, Dollar Tree Stores, O'Reilly Auto Parts, among others. Browse the listings above to see every active employer.
Yes — 372 of the 10222 open logistics positions offer remote or hybrid work (107 remote, 265 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
