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Jobs at Diakon Logistics (Now Hiring) — 22 open

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Furniture Quality Control Manager - Dayton

South Brunswick, New Jersey, United States · On-site

$55k–$65k/yr

Mid level

Furniture Quality Control Manager – Dayton Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply …

Skills: Quality Control, Contractor Management, Furniture Assembly, Field Auditing, Performance Monitoring

Diakon Logistics logoDiakon Logistics

Furniture Quality Control Manager - Mobile

Mobile, Alabama, United States · On-site

$55k–$65k/yr

Mid level

Furniture Quality Control Manager – Mobile Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply …

Skills: Quality Control, Contractor Management, Performance Auditing, Furniture Assembly, Field Assessments

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Office Manager - Mobile

Mobile, Alabama, United States · On-site

$50k–$60k/yr

Mid level

Office Manager – Mobile Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to our em…

Skills: Office Management, Customer Service, Vendor Relations, MS Office, Outlook

Diakon Logistics logoDiakon Logistics

Field Project Manager - Nashville

Nashville, Tennessee, United States · On-site

$60k–$65k/yr

Mid level

Field Project Manager — Nashville, TN Company Profile Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we …

Skills: Project Management, Client Relationship Management, On-site Inspection, Team Coaching, Recruitment

Diakon Logistics logoDiakon Logistics

Field Project Manager - Charlotte

Charlotte, North Carolina, United States · On-site

$60k–$65k/yr

Mid level

Field Project Manager — Charlotte, NC Company Profile Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we …

Skills: Project Management, Client Relationship Management, Site Inspection, Team Coaching, Documentation

Diakon Logistics logoDiakon Logistics

Field Project Manager - Atlanta

Clayton County, Georgia, United States · On-site

$60k–$65k/yr

Mid level

Field Project Manager – Atlanta, GA Company Profile Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we ar…

Skills: Project Management, Client Relationship Management, Site Inspection, Team Coaching, Technical Documentation

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Dispatch - Customer Service

Piscataway Township, New Jersey, United States · On-site

$17/hr–$19/hr

Mid level

Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee deve…

Skills: Customer Service, Dispatching, Microsoft Excel, MS Office, Data Entry

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Regional Manager

Piscataway Township, New Jersey, United States · Hybrid

$90k–$110k/yr

Senior

Regional Manager We are seeking a Regional Manager to lead our third-party logistics operations across a defined territory. This role oversees employees and independent contract carriers, merchandise delivery, and wareho…

Skills: Network Optimization, Team Leadership, Data Analytics, Regulatory Compliance, Financial Acumen

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Location Manager - Piscataway

Piscataway Township, New Jersey, United States · On-site

$75k–$85k/yr

Mid level

Company Profile: Diakon Logistics delivers premium white-glove, last-mile solutions for some of the nation’s most respected furniture and appliance retailers. As we continue to grow, we’re looking for driven leaders who …

Skills: Leadership, Final-Mile Delivery, Appliance Installation, P&L Management, Contractor Management

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Delivery Supervisor - Jacksonville

Jacksonville, Florida, United States · On-site

$50k–$55k/yr

Mid level

Company Profile Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee devel…

Skills: Logistics Management, Supply Chain Management, Customer Service, Microsoft Excel, Microsoft Office

Diakon Logistics logoDiakon Logistics

3PL Delivery Supervisor - Fredericksburg

Spotsylvania County, Virginia, United States · On-site

$50k–$60k/yr

Mid level

Company Profile Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to employee devel…

Skills: Logistics Management, Supply Chain Management, Staff Coaching, Route Monitoring, Customer Service

Diakon Logistics logoDiakon Logistics

3PL Operations Manager - Fredericksburg

Spotsylvania County, Virginia, United States · On-site

$60k–$70k/yr

Mid level

Company Profile: Diakon Logistics delivers premium white-glove, last-mile solutions for some of the nation’s most respected furniture and appliance retailers. As we continue to grow, we’re looking for driven leaders who …

Skills: Leadership, Final-Mile Delivery, Furniture Assembly, P&L Management, Contractor Management

Diakon Logistics logoDiakon Logistics

Dayton General Manager

South Brunswick, New Jersey, United States · On-site

$90k–$100k/yr

Mid level

Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Job Overview The General Manage…

Skills: Leadership, Final-Mile Delivery, Appliance Installation, Furniture Assembly, P&L Management

Diakon Logistics logoDiakon Logistics

Warehouse Associate

Mobile, Alabama, United States · On-site

$18/hr–$20/hr

Mid level

Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Job Overview: Warehouse staff w…

Skills: Forklift Operation, Safety Management, Inventory Control, Physical Lifting, Reporting

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Office Manager - Richmond

Henrico County, Virginia, United States · On-site

$50k–$60k/yr

Mid level

Office Manager – Richmond Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to our …

Skills: Office Management, Customer Service, Vendor Relations, MS Office, Microsoft Outlook

Diakon Logistics logoDiakon Logistics

Field Manager - Richmond

Henrico County, Virginia, United States · On-site

$55k–$65k/yr

Mid level

Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Job Overview: The Field Manager…

Skills: Leadership, Motivational Skills, Appliance Installation, Relationship Building, Written Communication

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Clerical/Admin - Cleveland

Richfield, Ohio, United States · On-site

$16/hr–$18/hr

Mid level

Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Job Overview: In this office po…

Skills: Customer Service, Dispatching, Microsoft Excel, MS Office, Data Entry

Diakon Logistics logoDiakon Logistics

Accounting & Admin Position

Fauquier County, Virginia, United States · On-site

Mid level

Accounting & Admin Position Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. The…

Skills: Multitasking, Accounting Support, Invoicing, Microsoft Excel, MS Office Suite

Diakon Logistics logoDiakon Logistics

Assembler

Mobile, Alabama, United States · On-site

$18/hr–$22/hr

Mid level

Company Profile Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company, where we are deeply committed to…

Skills: Blueprint Interpretation, Hand Tools, Mechanical Equipment, Quality Control, Inventory Management

Diakon Logistics logoDiakon Logistics

Warehouse Manager

Henrico County, Virginia, United States · On-site

$70k–$80k/yr

Senior

Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Job Overview: The Warehouse Man…

Skills: Leadership, Warehouse Management Systems, Microsoft Excel, P&L Management, Inventory Auditing

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Showing 1–20 of 22

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Furniture Quality Control Manager - Dayton

Diakon Logistics

South Brunswick, New Jersey, United States • On-site

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Mid level

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  • $55k–$65k/yr
  • Full-time
  • Vehicle allowance, Medical benefits, 401(k) plan with match, Paid vacations, Paid holidays, Bonus potential
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The manager is responsible for validating contractor qualifications and conducting ride-along audits to ensure quality and compliance in furniture delivery and assembly. They also track performance metrics and provide coaching to improve overall operational excellence and customer satisfaction.

Requirements

Candidates must have 3-5 years of hands-on experience as a furniture delivery or assembly contractor and a valid driver's license. Proven ability to conduct field assessments and a strong knowledge of furniture assembly standards are required.

Full job description

Furniture Quality Control Manager – Dayton

Diakon Logistics provides white-glove, last-mile delivery solutions for leading furniture and appliance retailers nationwide. Come join our growing company, where we are deeply committed to our employees’ development and fostering an internal promotional structure that rewards dedication and growth.

We are seeking an experienced Furniture Quality Control Manager to assess the quality and performance of our furniture delivery and assembly operations. This role is critical in ensuring customer satisfaction, contractor accountability, and operational excellence across all delivery teams. The ideal candidate will have hands-on experience as a furniture delivery and assembly contractor and possess the expertise to validate and manage third-party contractor performance.

Key Responsibilities

  • Contractor Validation & Onboarding
    • Evaluate and validate the qualifications, experience, and work quality of new delivery contractors, drivers, and assembly helpers before engagement
    • Develop and implement standardized assessment criteria for contractor performance evaluation
  • Quality Assurance & Ride-Along Audits
    • Conduct regular ride-along observations with delivery and assembly teams to assess performance, identify gaps, and ensure compliance with company standards
    • Document observations and provide detailed performance feedback to contractors and internal teams
    • Monitor safe handling practices, customer interactions, and assembly accuracy during field visits
  • Performance Monitoring & Reporting
    • Track key performance metrics including delivery timeliness, damage rates, assembly quality, and customer satisfaction scores
    • Generate comprehensive quality reports and provide recommendations for continuous improvement
    • Identify trends in performance issues and develop corrective action plans
  • Training & Development
    • Provide coaching and training to contractors and teams on company standards, best practices, and quality expectations
    • Share best practices across the contractor network to improve overall performance
  • Customer Satisfaction & Issue Resolution
    • Investigate customer complaints related to delivery and assembly quality
    • Work with contractors to resolve issues and prevent recurring problems

Required Qualifications

  • Minimum 3-5 years of hands-on experience as a furniture delivery and/or assembly contractor
  • Demonstrated ability to evaluate and validate work quality of delivery and assembly operations
  • Proven experience conducting ride-along audits or field assessments of contractor/driver performance
  • Strong knowledge of furniture delivery best practices, safety protocols, and assembly standards
  • Excellent communication and interpersonal skills
  • Ability to drive frequently and travel to field locations
  • Valid driver's license with a clean driving record
  • Strong organizational and documentation skills

Preferred Qualifications

  • Prior experience in a quality control, operations management, or supervisory role
  • Experience with delivery management software or quality tracking systems
  • Background in training and mentoring teams

Personal Attributes

  • Detail-oriented and committed to quality excellence
  • Strong problem-solving abilities and critical thinking skills
  • Collaborative approach to working with internal teams and external contractors
  • Professional demeanor and ability to provide constructive feedback
  • Commitment to continuous improvement and industry best practices

Physical Requirements

  • Ability to ride along on delivery and assembly calls, which may require sitting in vehicles for extended periods
  • Ability to observe assembly work, which may require standing, bending, or brief physical exertion
  • Ability to frequently travel to field locations throughout the service area

Salary: $55,000 - 65,000/year, DOE; plus bonus potential

Diakon offers vehicle allowance for field travel, competitive wages and bonuses, medical benefits, 401(k) plan with match, and paid vacations and holidays to full-time employees.

Related keywords

Quality ControlWhite-Glove DeliveryLast-Mile DeliveryFurniture AssemblyContractor ValidationRide-Along AuditsKPI TrackingDamage RatesCorrective Action PlansField AssessmentsSafety ProtocolsLogisticsCustomer ExperienceOperational Management

About Diakon Logistics

LinkedInVisit site

Home delivery and logistics solutions for big and bulky goods.

Industry
Transportation, Logistics, Supply Chain and Storage
Company size
201-500 employees
Founded
1991
Headquarters
Austin, Texas
LinkedIn followers
7,693

Diakon Logistics is a national 3rd party logistics company (3PL), providing logistics, warehouse, and home delivery services to top appliance and furniture retailers. www.diakonlogistics.com .

Offices: 165 Hargraves, S280, Austin, Texas 78737, US · 170 W Shirley, Warrenton, Virginia 20186, US

Last MileFurniture & AppliancesHome DeliverylogisticsFurniture DeliveryAppliance Delivery3PLAssemblyInstallationWhite Glove
View all jobs at Diakon Logistics

About Diakon Logistics

LinkedInVisit site

Home delivery and logistics solutions for big and bulky goods.

Industry
Transportation, Logistics, Supply Chain and Storage
Company size
201-500 employees
Founded
1991
Headquarters
Austin, Texas
LinkedIn followers
7,693

Diakon Logistics is a national 3rd party logistics company (3PL), providing logistics, warehouse, and home delivery services to top appliance and furniture retailers. www.diakonlogistics.com .

Offices: 165 Hargraves, S280, Austin, Texas 78737, US · 170 W Shirley, Warrenton, Virginia 20186, US

Last MileFurniture & AppliancesHome DeliverylogisticsFurniture DeliveryAppliance Delivery3PLAssemblyInstallationWhite Glove
View all jobs at Diakon Logistics

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