New York, New York, United States · On-site
$140k–$160k/yr
Company Description Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale…
Skills: Client Development Strategy, CRM Management, Customer Segmentation, Loyalty Program Design, Clienteling
New York, New York, United States · On-site
$28/hr–$33/hr
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their…
Skills: Housekeeping, Luxury Service, Time Management, Organizational Skills, Interpersonal Skills
New York, New York, United States · On-site
$24/hr–$31/hr
Job ID: 283611 Store Name/Number: NY-86th and Lexington (0120) Address:144 E 86th Street, New York, NY 10028, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Part Time Position Type: Regular Y…
Skills: Waxing, Makeup Application, Client Relations, Beauty Trends, Product Knowledge
New York, New York, United States · On-site
$21/hr–$28/hr
Job ID: 283605 Store Name/Number: NY-86th and Lexington (0120) Address: 144 E 86th Street, New York, NY 10028, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular…
Skills: Customer Service, Product Recommendations, Beauty Consultations, Sales, Inventory Management
New York, New York, United States · On-site
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Skills: Judgment, Mathematics, Multitasking, Cost Control, Inventory Management
New York, New York, United States · On-site
$17/hr–$23/hr
Le Pain Quotidien means the daily bread. And to us, that means everything. It’s much more than mere sustenance; it’s a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our commun…
Skills: Food Preparation, Menu Execution, Kitchen Organization, Food Safety, Knife Handling
New York, New York, United States · On-site
$21/hr–$26/hr
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Skills: Interpersonal Communication, Organizational Skills, Microsoft Excel, Microsoft Office, Workday
New York, New York, United States · On-site
Castell Rooftop Lounge 260 W 40th Street, New York, NY 10018 As a Barback, it will be your mission to support the bar team in a speedy, professional, and effective manner to ensure they have everything they need to serve…
Skills: Restaurant Operations, Bar Stocking, Garnish Preparation, Teamwork, Flexibility
New York, New York, United States · On-site
$27/hr–$31/hr
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Housekeeping Management, Laundry Operations, Staff Supervision, Inventory Management, Quality Control
New York, New York, United States · On-site
$27/hr–$31/hr
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Housekeeping Management, Laundry Operations, Staff Supervision, Inventory Management, Quality Control
New York, New York, United States · On-site
$23/hr–$32/hr
We have an opening for a full time FOOD SERVICE UTILITY position. Location: Guardian Life - 10 Hudson Yard, New York, NY 10001. Note: online applications accepted only. Schedule: Full time; Monday through Thursday, hours…
Skills: Kitchen Sanitation, Food Preparation, Equipment Cleaning, Waste Management, Safety Compliance
New York, New York, United States · On-site
We are hiring immediately for a full time BARISTA position. Location: 1211 AoA Coffee Bar - 1211 Avenue of the Americas, New York, NY 10036. Note: online applications accepted only. Schedule: Full time schedule. Monday t…
Skills: Espresso Preparation, POS Operation, Cash Handling, HACCP Guidelines, Customer Service
New York, New York, United States · On-site
$35/hr–$38/hr
Compensation TypeHourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…
Skills: HVAC, Electrical Maintenance, Plumbing, Boiler Operations, Administrative Coordination
New York, New York, United States · On-site
$17/hr–$19/hr
Restaurant Team Member At Panera Bread, we believe every guest deserves our best. As a Restaurant Team Member, you’ll be the heart of hospitality- bringing warmth, care, and joy to every interaction. Restaurant Team Memb…
Skills: Hospitality, Customer Service, Food Preparation, Cash Handling, Multitasking
New York, New York, United States · On-site
$17/hr–$19/hr
Restaurant Team Member At Panera Bread, we believe every guest deserves our best. As a Restaurant Team Member, you’ll be the heart of hospitality- bringing warmth, care, and joy to every interaction. Restaurant Team Memb…
Skills: Customer Service, Food Preparation, Cash Handling, Multitasking, Interpersonal Skills
New York, New York, United States · On-site
$17/hr–$19/hr
Restaurant Team Member At Panera Bread, we believe every guest deserves our best. As a Restaurant Team Member, you’ll be the heart of hospitality- bringing warmth, care, and joy to every interaction. Restaurant Team Memb…
Skills: Customer Service, Food Preparation, Cash Handling, Multitasking, Interpersonal Skills
New York, New York, United States · On-site
$100k–$110k/yr
Salary: $100,000.00 - $110,000.00 This is located at Barclays Center in Brooklyn NY Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning a…
Skills: Beverage Management, Hospitality Leadership, Wine Knowledge, Spirits Knowledge, Beer Programs
New York, New York, United States · On-site
Job Description Do you love to cook? Are you passionate about food? As a Cook on our team, you’ll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients and the best equipmen…
Skills: Food Preparation, Cooking Methods, Food Safety, Sanitation, Knife Skills
New York, New York, United States · On-site
$26/hr–$30/hr
We have an opening for a full time BACK OF HOUSE LEAD SUPERVISOR position. Location: JP Morgan Chase - 270 Park Avenue, New York, NY 10017. Note: online applications accepted only. Schedule: Full time; Monday through Fri…
Skills: Supervision, Inventory Management, Budgeting, Staff Training, Sanitation
New York, New York, United States · On-site
$17/hr–$19/hr
Restaurant Team Member At Panera Bread, we believe every guest deserves our best. As a Restaurant Team Member, you’ll be the heart of hospitality- bringing warmth, care, and joy to every interaction. Restaurant Team Memb…
Skills: Customer Service, Food Preparation, Cash Handling, Multitasking, Interpersonal Skills
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Lead the global client development strategy to strengthen relationships, drive loyalty, and increase lifetime value for high-value clients. Oversee clienteling initiatives and leverage CRM data to deliver highly personalized luxury customer experiences across the organization.
Requires 8-12+ years of experience in client development, CRM, or loyalty, preferably within luxury hospitality or high-touch service industries. A bachelor's degree in marketing, business, or hospitality is required, with strong skills in data analysis and cross-functional leadership.
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
The Senior Director of Client Development is responsible for building and leading a comprehensive client strategy that strengthens relationships, drives loyalty, and increases lifetime value across the customer base. This role focuses on cultivating deeper engagement with high-value clients through personalized outreach, strategic programming, and elevated service experiences.
The Senior Director will cultivate and oversee the development of clienteling initiatives, loyalty and engagement strategies, and data-driven insights that enable teams across the organization to deliver exceptional and highly personalized customer experiences.
Working cross-functionally with marketing, sales, operations, digital, and property teams, this leader ensures that the brand consistently recognizes, understands, and anticipates the needs of its most valued clients.
Client Strategy & Development
Define and lead the global client development strategy focused on loyalty, retention, and lifetime value.
Identify key client segments and develop targeted engagement strategies for high-value and high-potential customers.
Establish frameworks for building deeper client relationships across all touchpoints.
Clienteling & Personalization
Develop and scale clienteling programs that enable teams to deliver personalized outreach and experiences.
Partner with property and commercial teams to elevate recognition of returning and VIP clients.
Create best practices for personalized communication, gifting, and curated experiences.
Customer Insights & Segmentation
Leverage CRM and customer data to identify behavioral insights and opportunities for deeper engagement.
Define meaningful client segments and translate insights into actionable strategies.
Monitor trends in luxury consumer behavior and client expectations.
Loyalty & Engagement Programs
Develop and manage initiatives that strengthen brand affinity and encourage repeat engagement.
Design programs and experiences that reward loyalty while maintaining the exclusivity of the brand.
Identify opportunities to deepen engagement through curated events, experiences, and partnerships.
Cross-Functional Leadership
Partner closely with marketing, digital, operations, and sales teams to ensure consistent client recognition and service excellence.
Align client development initiatives with broader commercial objectives.
Provide guidance and training to internal teams on client engagement and relationship-building practices.
Performance & Measurement
Establish KPIs to measure client engagement, retention, and lifetime value.
Monitor program effectiveness and continuously optimize based on performance and feedback.
Deliver insights and reporting that inform broader commercial strategy.
10–12+ years of experience in client development, CRM, loyalty, clienteling, or relationship marketing.
Experience within luxury hospitality, luxury retail, travel, or high-touch service industries strongly preferred.
Demonstrated success building programs that deepen customer relationships and drive repeat engagement
Deep understanding of luxury client expectations and service culture.
Strong experience with CRM systems, customer segmentation, and client data analysis.
Ability to translate insights into meaningful client engagement strategies.
Strong cross-functional leadership and collaboration skills.
Exceptional communication and relationship-building capabilities.
Global experience preferred
Bachelor’s degree in marketing, Business, Hospitality, or related field. Advanced degree is a plus.
This role may be based in New York, NY.
This role offers a base salary range of $175,000-$200,000 plus a comprehensive medical, dental, vision and voluntary benefits, 401k employer match, employer paid life insurance, employee assistance program and a team member hotel stay program.
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com
Auberge Collection LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Collection LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Collection LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Auberge Collection is a portfolio of extraordinary hotels, resorts, safaris, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. Spanning three continents with 39 one-of-a-kind hotels, resorts, safaris, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge
Offices: 7250 Woodmont Ave, Suite 220, Bethesda, Maryland 20814, US
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