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Assist the Assistant OTB General Manager in daily Sportsbook operations while supervising ticker writers and mutuel tellers. Ensure strict compliance with gaming regulations, manage personnel productivity, and maintain high standards of customer service.
Requires at least 2 years of supervisory experience and must be 21 years of age or older. A college degree in Finance or Business is preferred, along with the ability to obtain licenses from the Indiana Gaming and Horse Racing Commissions.
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
Include the following and other duties that may be assigned. Responsible for assisting Asst OTB General Manager in the day to day operations of the Sportsbook, be a brand ambassador for Caesars Entertainment, provide excellent customer service, coach employees, and ensuring compliance with all departmental policies and procedures.
DIRECTLY SUPERVISES: Race Sportsbook Ticker Writer/Mutuel Teller
HOW YOU WILL CREATE THE EXTRAORDINARY
Supervises all wagering policies of the Race & Sportsbooks.
Ensure all AML & Title 31 procedures are followed and tracked accurately.
Coaches, guides and instructs personnel in the proper performance of duties.
Assists with personnel development including hiring, training and disciplinary actions.
Ensures betting limit guidelines are followed.
Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company’s assets.
Create a fun, positive work environment for all employees of Caesars Entertainment.
Sports enthusiast.
Excellent interpersonal and communication skills with guests and employees.
Ability to analyze financial statements, explain wagering to new guest, and execute departmental budget.
Excellent organizational skills.
Must be able to respond calmly and make rational decisions, when handling guest and employee conflicts. Must be able to work independently.
Other duties as assigned.
WHAT YOU WILL NEED
Must be 21 years of age or older.
Proficient in English verbal and written with the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
ADDITIONAL REQUIREMENTS
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate. Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry. Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
Offices: One Caesars Palace Drive, Las Vegas, NV 89109, US
There are currently 1,192 open hospitality positions in Indianapolis, IN listed on Clera. New openings are added daily as companies post roles.
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