Responsibilities Related is seeking a polished, hospitality-driven Assistant General Manager to support operations at 1214 Fifth Avenue, one of Related's premier luxury residential properties overlooking Central Park. Th…
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The Assistant General Manager supports daily operations of a luxury residential property, focusing on enhancing resident satisfaction and executing white-glove services. Key duties include managing resident relations, overseeing vendor partnerships, and handling financial administration such as rent collection and accounts receivable.
Requirements
Candidates should possess a bachelor's degree or equivalent experience and at least 3 years of experience in luxury customer service and property operations. Proficiency in Yardi software and the ability to analyze financial P&L statements and budgets are highly preferred.
Full job description
Responsibilities
Related is seeking a polished, hospitality-driven Assistant General Manager to support operations at 1214 Fifth Avenue, one of Related's premier luxury residential properties overlooking Central Park. This is an exciting opportunity for a service-focused property management professional who thrives in a high-touch, white-glove environment and is passionate about delivering an exceptional resident experience.
Partnering closely with the General Manager and onsite leadership team, this individual will play a key role in overseeing the property's daily operations, enhancing resident satisfaction, supporting team performance, and ensuring the seamless execution of luxury residential services. The Assistant General Manager will help uphold the exceptional standards that define Related's luxury portfolio while fostering a welcoming, discreet, and highly responsive living experience for residents.
From managing resident relations and move-ins to supporting building operations, vendor partnerships, financial administration, and resident engagement initiatives, this role offers broad exposure to all facets of luxury residential property management within one of the industry's most respected owner/operators. The ideal candidate is highly organized, proactive, solutions-oriented, and committed to delivering five-star service while building lasting relationships with residents, ownership, and colleagues.
Assist with oversight of day-to-day building operations
Establish best practices and systems for office operations, policy and procedures
Engage third-party vendors and suppliers for appropriate services
Assist with all aspects of move-ins for new residents, including future follow-up to ensure positive acclimation to the building
Ensure efficient and courteous response to all resident requests, inquiries and concerns
Assist in the development and implementation of resident relation activities and events
Prepare and process appropriate written communications, i.e., memos, letters, insurance incident reports, etc.
Maintain accurate files for all site administration, including: lease files, operational procedure files, work-order files, etc.
Collect and post all resident rent payments and manage accounts receivables
Coordinate the filing of legal proceedings in accordance with local ordinances
Additional projects as assigned
Compensation:
The anticipated base salary range for this position is listed below. In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package.
Anticipated base salary range: $75,000 - $85,000
Actual base salary within the anticipated range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and market factors.
Benefits:
Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities
#RMC
#LI-NG1
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Qualifications
Bachelor’s degree or equivalent combination of education and experience
3+ years of property operations and luxury customer service experience
Property management or hospitality experience highly preferred
Ability to navigate financial P and L statements, variance reports and budgets
Yardi or similar software experience preferred
Ability to lift up to 50 lbs
Available to work a flexible schedule, including evenings and weekends
Overview
Build Your Career with Related Management Company
A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.
At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.
We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
🔗 Explore careers at www.Related.com
For details on our hiring policies and privacy practices, visit ourPrivacy Policy.
Based on 1719 listings with disclosed salaries, most hospitality jobs in New York pay between $65k–$115k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in New York right now?
There are currently 12,184 open hospitality positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in New York?
Companies currently hiring include Domino's, Compass Group, Starbucks, Aramark Healthcare+, Turning Stone Enterprises, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in New York?
Yes — 382 of the 12184 open hospitality positions offer remote or hybrid work (152 remote, 230 hybrid).
How do I apply for Hospitality jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.