Dual Hotel Operations Manager Homewood Suites by Hilton Fort Wayne & Hilton Garden Inn Fort Wayne Position Summary The Dual Hotel Operations Manager is responsible for the day-to-day operation of both the Homewood Suites…
Skills: Hotel Operations Management, Guest Experience Management, Financial Forecasting, Labor Management, Team Leadership
About Ackermann Group: Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. Our guiding principles of collabor…
Assistant Manager/FOH Manager Upland Brewing Company in Beach Grove is looking for an assistant manager to join our location on College Ave. Our ideal candidate is attentive, ambitious, and engaged. As a Front of House M…
Benefits: Health insurance Paid time off Vision insurance 401(k) Dental insurance Luxury Hospitality Meets Wellness At Woodhouse, we believe exceptional experiences change lives. For more than 20 years, we've been creati…
Benefits: Health insurance Paid time off Vision insurance 401(k) Dental insurance Luxury Hospitality Meets Wellness At Woodhouse, we believe exceptional experiences change lives. For more than 20 years, we've been creati…
Benefits: Health insurance Paid time off Vision insurance 401(k) Dental insurance Luxury Hospitality Meets Wellness At Woodhouse, we believe exceptional experiences change lives. For more than 20 years, we've been creati…
Overview JOIN A WINNING TEAM! SERVER This isn’t just your next job – it’s your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest’s experience the …
About the role Kennel Techs are the quiet backbone of the Ruff Luxury overnight experience — ensuring every boarding dog feels safe, comfortable, and cared for from check-in to check-out. This role requires a calm and at…
Skills: Dog Handling, Animal Behavior Knowledge, Animal Care, Communication Skills, Attention To Detail
Overview We are looking for an exceptional Assistant Property Manager to join our team at our 201-unit Fairington apartment community, located in South Bend! The Assistant Property Manager is responsible for assisting th…
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content…
The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of G…
Skills: Menu Planning, Meal Preparation, Kitchen Operations, Volunteer Supervision, Health and Sanitation Standards
About the Job We are seeking a hardworking Dishwasher / Kitchen Helper to play a key role in maintaining a clean and organized back‑of‑house environment. This is an essential position that supports daily restaurant opera…
Overview We are looking for an exceptional Assistant Property Manager to join our team at our 254-unit Carriage House Glendale/Arden Woods apartment community! The Assistant Property Manager is responsible for assisting …
Indianapolis, Indiana, United States · Remote Solely
Entry level
Do you thrive in organized environments, enjoy helping others, and take pride in creating seamless experiences behind the scenes? We're currently seeking detail-oriented, reliable individuals to support clients by coordi…
Skills: Communication Skills, Organization, Attention To Detail, Client Relationship Management, Logistics Coordination
Company Description Turn a summer job into your dream when you join our team! RPM Pizza is the largest Domino’s franchise in the United States for over 40 years, is family-owned and operates over 175+ stores in five sta…
Skills: Store Management, Team Leadership, Customer Service, Inventory Management, Staff Training
Company Description We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our p…
Skills: Navigation, Customer Service, Safe Driving, Basic Mathematics, Communication Skills
Company Description We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our p…
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
🌊 NOW HIRING: SEASONAL LIFEGUARDS! 🌊 Looking for the perfect summer job? Join our team as a Seasonal Lifeguard and spend your summer poolside while keeping our residents safe! ✔ Part-time, flexible schedule (weekends &…
Skills: Lifeguarding, CPR Certification, First Aid, Customer Service, Safety Enforcement
We’re proud to have a team of more than 700 innovative and dedicated employees — and we’re continuing to grow. Here are just a few reasons why you’ll enjoy being part of our team: Career Opportuni…
Skills: Preventative Maintenance, Mechanical Repair, Troubleshooting, Sales, Customer Service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$58k/yr
Full-time
Posted 43d ago
~40 hrs/week
Responsibilities
Oversee daily operations across two Hilton properties, managing departments such as Front Office, Housekeeping, and Maintenance. Focus on delivering exceptional guest experiences while maximizing financial performance and maintaining brand standards.
Requirements
Requires a minimum of 3 years of hotel supervisory or management experience, preferably with Hilton brands. Candidates should possess strong leadership skills and a deep understanding of hotel financial statements and labor management.
Full job description
Dual Hotel Operations Manager
Homewood Suites by Hilton Fort Wayne & Hilton Garden Inn Fort Wayne
Position Summary
The Dual Hotel Operations Manager is responsible for the day-to-day operation of both the Homewood Suites by Hilton Fort Wayne and Hilton Garden Inn Fort Wayne. This position supports the General Manager in delivering exceptional guest experiences, maximizing financial performance, maintaining brand standards, and developing associates. The Operations Manager provides leadership to all operating departments, ensuring efficient execution, cost control, and consistent service excellence across both hotels.
Essential Responsibilities
Operations Leadership
Oversee daily operations of Front Office, Housekeeping, Breakfast/F&B, and Maintenance departments at both properties.
Serve as Manager on Duty and provide hands-on operational support.
Ensure compliance with Hilton brand standards, safety requirements, and company policies.
Maintain exceptional cleanliness, service quality, and property appearance.
Coordinate preventive maintenance programs and life-safety compliance.
Guest Experience
Foster a culture of hospitality and guest engagement.
Resolve guest concerns promptly and professionally.
Monitor and improve guest satisfaction metrics, including Stay Experience scores and online reviews.
Ensure proper handling of guest recovery and service recovery procedures.
Financial Performance
Assist with budgeting and forecasting processes.
Monitor labor productivity and staffing levels based on occupancy.
Control departmental expenses and identify opportunities for cost savings.
Review payroll, overtime, and scheduling to maximize profitability.
Support revenue initiatives to maximize occupancy, ADR, and RevPAR.
Team Leadership
Recruit, train, coach, and develop associates and supervisors.
Conduct performance evaluations and disciplinary actions as required.
Promote teamwork and employee engagement.
Ensure training compliance and succession development.
Revenue and Sales Support
Work closely with the Sales department to ensure smooth group and transient operations.
Participate in revenue strategy discussions.
Ensure proper execution of group arrivals and special events.
Support local business development and community involvement.
Administrative Responsibilities
Review daily reports and operating metrics.
Ensure accurate inventories and departmental controls.
Maintain compliance with all Hilton and company reporting requirements.
Participate in month-end and year-end processes.
Assist with purchasing and expense management.
Qualifications
Education & Experience
Minimum 3 years hotel supervisory or management experience required.
Hilton brand experience preferred.
Experience in select-service and extended-stay operations strongly preferred.
Previous experience as Assistant General Manager, Operations Manager, or Department Head preferred.
Knowledge and Skills
Strong understanding of hotel financial statements and labor management.
Excellent leadership, communication, and coaching abilities.
Knowledge of Hilton systems including PEP, R&I, and Hilton brand standards preferred.
Ability to analyze operational data and implement improvement plans.
Strong guest service and problem-solving skills.
Ability to work flexible schedules including weekends and holidays.
Physical Requirements
Ability to stand and walk for extended periods.
Ability to lift up to 25 pounds.
Ability to respond to emergencies and work varying shifts as business demands require.
Performance Expectations
Achieve guest satisfaction goals (Stay Experience and service recovery metrics).
Maintain labor costs within forecast.
Ensure both properties meet Hilton QA and brand standards.
Drive associate engagement and retention.
Improve profitability through expense control and operational efficiency.
Maintain a safe and productive work environment.
Reporting Relationship
Reports To: Dual General Manager Supervises: Front Office, Housekeeping, Maintenance, Breakfast/F&B Supervisors and Department Leaders
Location: Homewood Suites by Hilton Fort Wayne & Hilton Garden Inn Fort Wayne Status: Full-Time, Exempt
This position requires a highly visible leader capable of balancing the operational needs of two Hilton properties while delivering exceptional guest service and strong financial performance.
Our Benefits
• Medical, Dental, and Vision Insurance • Short-Term and Long-Term Disability • 401(k) Retirement Plan
• Term Life and AD&D Insurance • Employee Incentive Program • Voluntary Life Insurance (self, spouse, child) Accident, Critical Illness, Hospital Indemnity • Hotel Stay Perks (Marriott, Hilton) • Educational Reimbursement • Paid Time Off • Manager in Training Program (where applicable)
About PAH Management
PAH Management is a Dallas-based hotel ownership and management company operating a portfolio of select-service properties across multiple states under Marriott and Hilton brands. We are dedicated to developing a culture that places associates first while becoming America's preferred hotel management company.
Equal Opportunity Employer
Phoenix American Hospitality Management, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.
Based on 250 listings with disclosed salaries, most hospitality jobs in Indiana pay between $45k–$75k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Indiana right now?
There are currently 5,999 open hospitality positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Indiana?
Companies currently hiring include Domino's, Compass Group, Starbucks, Freeland Group Restaurants, Boyd Gaming, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Indiana?
Yes — 57 of the 5999 open hospitality positions offer remote or hybrid work (40 remote, 17 hybrid).
How do I apply for Hospitality jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.