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Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost…
Skills: Clinical Support, Customer Training, Strategic Planning, Heart Failure Management, Mechanical Circulatory Support
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Serve as the primary clinical point of contact for customers in the assigned territory, providing training and technical support for heart failure products. Develop and implement quality educational programs while collaborating with sales and marketing teams to improve clinical outcomes.
Requires an undergraduate degree in Nursing or a medical discipline, with 3-5 years of heart failure or cardiology experience preferred. Candidates should possess strong communication skills and a background in ICU, CCU, or mechanical circulatory support.
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that’s recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Leading an active lifestyle is important to the many people we serve. In Abbott’s Heart Failure division, we’re advancing the treatment of heart and vascular disease through breakthrough medical technologies in electrophysiology and heart failure, allowing people to restore their health and get on with their lives.
What You’ll Work On
- Key point of contact for clinical issues for assigned territory customers.
- Training and educating customers on Abbott products per the approved educational materials and IFU's.
- Heartline and Travel Call responsibility.
- Attending implants to provide clinical support according to approved educational materials.
- Strategic planning and execution to improve clinical outcomes and business objectives within territory.
- Effective and timely management of territory clinical issues, and process related issues, including: monthly reports, Concur expense reporting, SFA input, and PEC reporting.
- Effective communication and collaboration with territory team, clinical team, training and education, marketing, technical support and management teams.
- Communicate regularly with Clinical Manager.
- Awareness of and adherence to Advamed guidelines.
- Active continuing education to stay current on the clinical issues impacting MCS.
- Evaluates clinical and educational needs of customers.
- Designs, develops and implements quality educational programs.
- Actively participates in the communication of concepts and ideas designed to benefit customer support and educational efforts.
- Tracks industry trends to alert marketing to new product direction.
- Provides input into the strategic and tactical planning process.
- Responsible for providing technical and clinical support to customers and sales team.
- Coordinates and assists with the training of all centers in an assigned geographical region.
- Maintains contact with customers in order to assess clinical and educational needs.
- Evaluates customer needs and recommends appropriate product modifications.
- Creates, maintains, and updates educational materials.
- Assists in the promotion of Abbott's product to prospective clients in cooperation with the sales team.
- Evaluates product viability and planned product improvements and modifications.
- Completes clinical reports as requested by management, and completes all additional documentation requested by management in a timely basis.
- Protects and acts responsibly toward all company equipment and confidential information.
- Provides support at Tradeshows as requested by management.
- Undergraduate Degree in Nursing or some other medical discipline. Graduate Degree desirable.
- 3-5 years heart failure experience or equivalent preferred.
- Background in Nursing, Circulatory Support or Cardiology.
Preferred Qualifications
- Nursing (ICU or CCU), clinical publications, and group presentations desirable.
- Computer literacy.
- Highly motivated, have excellent written and verbal communications skills, great desire to help others, composed under stress and well organized.
- MCS (mechanical circulatory support) experience highly desirable.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.
In specific locations, the pay range may vary from the range posted.
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEOEnglish.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEOSpanish.pdf
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and www.facebook.com/AbbottCareers, on Instagram @AbbottGlobal, and on X @AbbottNews. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Terms of Use: https://www.abbott.com/social-media-terms-of-use.html Privacy Policy: https://abbo.tt/privacy
Offices: 100 Abbott Park Road, Abbott Park, Illinois 60064-3500, US
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