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Act as the primary point of contact for pharma brand teams to translate marketing objectives into production plans for digital assets. Manage the end-to-end delivery process, including quality control and MLR submission readiness, while building internal playbooks for a scaling organization.
Requires 2 to 5 years of experience in a client-facing role within pharma advertising, life sciences consulting, or commercial software. Candidates must possess exceptional organizational skills and fluency in pharmaceutical commercial concepts like MLR and brand planning.
Solstice is redefining how life sciences organizations commercialize their therapeutics. We are building a commercial engine that allows pharmaceutical marketers to launch campaigns at 100x the speed.
Rapid growth: Over the past year, we have partnered with some of the top life sciences manufacturers and now support 50+ pharma brands.
Frontiers of technology: We build applications at the frontier of AI, experimenting with LLMs and new frameworks to redefine what is possible in pharmaceutical marketing.
Top-tier investors: We have raised from Transformation Capital, Twelve Below, Virtue, and the founders of Datavant, Commure, and Paradigm to supercharge our growth and build an elite team of engineers and operators.
Building anything great requires commitment and dedication. We are looking for people with the fire to prove others wrong.
Commercial Engagement Managers (CEMs) are the connective tissue between our pharma brand team clients and our internal delivery and platform teams. You will own day-to-day client relationships, translate brand strategy and marketing objectives into flawless asset production, and shepherd work through the realities of pharma marketing: MLR review, launch timelines, cross-functional coordination, and high client expectations.
This is a client-facing role with real ownership from day one. You will:
Serve as a primary point of contact for pharma brand teams, running status, managing timelines, and building trusted client relationships
Translate client marketing needs into clear briefs and production plans for HTML-native assets (emails, banners, and more) built on our platform
Own quality across deliverables, including QC against client markup, ISI and claims verification against approved source documents, and MLR submission readiness
Support strategic engagements alongside senior team members, including brand planning, workshops, and situation assessments
Help build the systems, processes, and playbooks of a fast-scaling commercial organization
You likely have 2 to 5 years of experience working with pharma brand teams in a client-facing capacity. That might be in account management at a healthcare or pharma advertising agency, in life sciences strategy consulting, or in another commercial role where you have owned client relationships and delivered under pressure. Wherever you come from, we will teach you the executional craft of pharma marketing and our platform; you bring the horsepower and the drive.
We look for:
Exceptional organization and the ability to run complex, multi-workstream client engagements
Clear, confident, client-ready communication, written and verbal
High ownership: you see problems around corners and fix them without being asked
Fluency (or the demonstrated ability to quickly build fluency) in pharma commercial concepts: MLR, brand planning, HCP and DTC marketing, market access
Comfort with technology and eagerness to master our AI-native platform; prior HTML, Figma, or design tooling experience is a plus but not required
Hunger for an early-stage, high-intensity, in-person environment
This could be a great fit for someone currently at a pharma or healthcare advertising agency, a life sciences consulting firm, or an MLR or commercial software company who wants to move closer to the action.
We are in person five days a week in our NYC office and we work hard, because we believe that is what building something exceptional requires. In exchange, you get outsized ownership, a steep growth curve, and a team that takes the work seriously without taking itself too seriously.
Health, dental, and vision insurance
Flexible PTO
401(k)
Visa sponsorship (O-1, H-1B, TN) available
Professional growth stipend
Relocation support
Meals, transportation, and daily logistics support so you can focus
This role offers a highly competitive NYC salary in the $110,000 to $160,000 range plus equity, calibrated to experience, seniority, and the level of ownership you take on as part of the early team. We benchmark against top-tier startups and established tech companies to ensure our compensation is both fair and compelling.
The AI-native pharma marketing agency.
Solstice is the AI-native pharma marketing agency. We work with brand teams to commercialize their therapeutics and get them in the hands of patients, faster.
Offices: New York City, New York 10016, US
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