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Jobs at Olympus America Inc (Now Hiring) — 42 open

Olympus America Inc

Sales Operations Specialist

Richmond Hill, Ontario, Canada · Hybrid

$61k–$82k/yr

Mid level

Working Location: Ontario, Richmond Hill Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. Every day, we live by our philosophy, Tru…

Skills: CRM Systems, Sales Enablement, Data Analysis, Order Management, KPI Tracking

Olympus America Inc

Senior Director, Internal Audit & Compliance

Westborough, Massachusetts, United States · Remote OK

$145k–$217k/yr

Senior+

Working Location: Massachusetts, Westborough; Nationwide Workplace Flexibility: Remote For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live b…

Skills: Corporate Auditing, Regulatory Compliance, Quality Management Systems, Risk Management, CAPA Management

Olympus America Inc

Principal, Medical Safety Specialist

Upper Saucon, Pennsylvania, United States · Remote OK

$106k–$175k/yr

Senior+

Working Location: Nationwide Workplace Flexibility: Remote For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live by our philosophy, True to Li…

Skills: Medical Safety, Risk Management, Complaint Assessment, Signal Detection, Clinical Evaluation

Olympus America Inc

Analyst I - Supply Chain Self-Assessment

Upper Saucon, Pennsylvania, United States · Hybrid

Entry level

Working Location: Pennsylvania, Center Valley Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live by our philo…

Skills: Data Analysis, Supply Chain Management, Financial Forecasting, Budgeting, Power BI

Olympus America Inc

Sr. Project Manager

Westborough, Massachusetts, United States · Hybrid

$138k–$193k/yr

Senior

Working Location: Nationwide; Massachusetts, Westborough Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live b…

Skills: Project Planning, Budget Management, Risk Management, Stakeholder Management, Agile Development

Olympus America Inc

Sr. Engineer, Sustaining R&D

Westborough, Massachusetts, United States · Hybrid

$100k–$135k/yr

Senior

Working Location: Massachusetts, Westborough Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live by our philos…

Skills: Sustaining Engineering, Medical Device Design Control, Design History File, Verification And Validation, Risk Management

Olympus America Inc

Global Business Relationship Manager - Marketing, Sales & Service

Upper Saucon, Pennsylvania, United States · Hybrid

$106k–$149k/yr

Senior+

Working Location: Massachusetts, Westborough Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live by our philos…

Skills: IT Strategy, Demand Management, Stakeholder Management, Solution Consulting, Value Creation

Olympus America Inc

Director, Software Architecture & Engineering

Upper Saucon, Pennsylvania, United States · Hybrid

$145k–$217k/yr

Senior+

Working Location: Nationwide Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live by our philosophy, True to Li…

Skills: Software Architecture, Engineering Leadership, Medical Device Software, Cloud Architecture, Cybersecurity

Olympus America Inc

Strategic Management Office Senior Manager

Upper Saucon, Pennsylvania, United States · Hybrid

$120k–$168k/yr

Senior+

Working Location: Pennsylvania, Center Valley; Massachusetts, Westborough; Nationwide Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilli…

Skills: Project Management, Strategic Execution, Stakeholder Management, Transformation Governance, Executive Communication

Olympus America Inc

Director, Sustaining Program Management

Westborough, Massachusetts, United States · Hybrid

$166k–$249k/yr

Senior+

Working Location: Massachusetts, Westborough; Nationwide Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live b…

Skills: Project Management, Program Management, Sustaining Engineering, People Leadership, Stakeholder Management

Olympus America Inc

Senior Clinical Specialist (Cleveland, OH)

Cleveland, Ohio, United States · Hybrid

Mid level

Working Location: Ohio, Cleveland Workplace Flexibility: Field For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live by our philosophy, True t…

Skills: Clinical Procedure Support, Healthcare Provider Training, Market Development, Strategic Planning, Relationship Management

Olympus America Inc

Senior Clinical Specialist - Prostate Health (Forth Worth, TX)

Fort Worth, Texas, United States · Hybrid

Mid level

Working Location: Texas, Fort Worth Workplace Flexibility: Field For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live by our philosophy, True…

Skills: Clinical Procedure Support, Market Development, Healthcare Provider Training, Strategic Planning, Relationship Management

Olympus America Inc

Director, Marketing, Urology - Upper Tract

Westborough, Massachusetts, United States · Hybrid

$166k–$249k/yr

Senior+

Working Location: Massachusetts, Westborough Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live by our philos…

Skills: Product Management, Medical Sales, Strategic Planning, People Management, Financial Responsibility

Olympus America Inc

Portfolio Execution Leader - Respiratory

Westborough, Massachusetts, United States · Hybrid

$166k–$249k/yr

Senior+

Working Location: Massachusetts, Westborough; Nationwide Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live b…

Skills: Portfolio Management, Sustaining Engineering, Project Management, Medical Device Development, Stakeholder Engagement

Olympus America Inc

Senior Supplier Quality Engineer

Westborough, Massachusetts, United States · Hybrid

$98k–$135k/yr

Senior

Working Location: Massachusetts, Westborough; Nationwide Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live b…

Skills: Supplier Quality Engineering, APQP, SCAR Handling, Incoming Inspection Planning, Process Validation

Olympus America Inc

Portfolio Execution Leader - Surgical

Westborough, Massachusetts, United States · Hybrid

$166k–$249k/yr

Senior+

Working Location: Massachusetts, Westborough; Nationwide Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live b…

Skills: Portfolio Management, Project Management, Sustaining Engineering, Medical Device Development, Stakeholder Engagement

Olympus America Inc

Clinical EndoTherapy Specialist-Southern California

San Diego, California, United States · On-site

$102k–$146k/yr

Senior

Working Location: California, San Diego; California, Los Angeles; California, Orange County Workplace Flexibility: Field For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more ful…

Skills: Clinical Product Expertise, Customer Conversion, Clinical Training, Relationship Building, Salesforce

Olympus America Inc

EndoTherapy Territory Manager-North Manhattan, Bronx, NY

Upper Saucon, Pennsylvania, United States · On-site

Mid level

Working Location: New York, Manhattan Workplace Flexibility: Field For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live by our philosophy, Tr…

Skills: Clinical Selling, Business Acumen, Contract Negotiating, Territory Management, Product Training

Olympus America Inc

Project Manager

Westborough, Massachusetts, United States · Hybrid

$120k–$171k/yr

Senior

Working Location: Massachusetts, Westborough Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​ ​ Every day, we live by our philos…

Skills: Project Planning, Product Development, Risk Assessment, Budget Management, Cross-functional Leadership

Olympus America Inc

Estágio Técnico

São Paulo, São Paulo, Brazil · On-site

Entry level

Local de trabalho: Brazil, Sao Paolo Flexibilidade no ambiente de trabalho: Presencial Há mais de 100 anos, o foco da Olympus é tornar a vida das pessoas mais saudável, segura e plena. Todos os dias, vivemos de acordo co…

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Showing 1–20 of 42

Sales Operations Specialist

Olympus America Inc

Richmond Hill, Ontario, Canada • Hybrid

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Mid level

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  • $61k–$82k/yr
  • Full-time
  • bachelor degree
  • Medical Benefits, Pension Plan, Paid Vacation, Sick Time, Paid Parental Leave, Adoption Assistance
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The Sales Operations Specialist serves as a single point of contact for the sales team, managing operational actions and order allocations. The role focuses on driving operational efficiency and maintaining KPI performance through CRM and analytic platforms.

Requirements

Requires a post-secondary degree and 4-5 years of experience in customer service or sales operations. Proficiency in English and experience with CRM tools like Salesforce or SAP is preferred.

Full job description

Working Location: Ontario, Richmond Hill 

Workplace Flexibility: Hybrid

 

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. 

 

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

 

Our five Core Values empower us to achieve Our Purpose: 

Patient Focus, Integrity, Innovation, Impact and Empathy. 

 

Learn more about Life at Olympus: https://www.olympusamerica.com/careers.

Job Description

Within this role, the Sales Operations Specialist, will work directly with the Sales team to ensure a streamlined single point of contact and support for outlined duties. This position will help drive patient focus through cultivating a solutions oriented mindset and by approaching all situations with a critical and innovative mindset. This position will be responsible for the management of sales operational actions as laid out and required by the operations team.

Job Duties

  • Leverage CRM systems, sales enablement tools, and analytic platforms to support sales operations initiatives.
  • Action requirements as outlined in departments reports.
  • Maintain individual and departmental KPI performance including but not limited to:
    • Adhering to all response time commitments
    • Maintain a minimum of 98% error free actions
  • Provides accurate and timely delivery of the following to the Sales team regarding internal inquiries surrounding order management for both sales and repair scenarios.
  • Support and manage product order allocation processing.
  • Project order management as requirements are set forth by the project management team.
  • Effectively manage the inflow of all Sales inquires through various contact streams to maintain optimal service of needs and requests.
  • Be the lead contact point for all actions as outlined by the Sales Operations leadership team in support of the designated sales area.
  • Drive operational efficiency and effectiveness of actions, processes and procedures with a mindset for continuous improvement and innovation through the end to end sales process.
  • Collaborate with Sales Operations Leadership on strategic opportunities to elevate the territory support experience.
  • Effectively adhere to and utilize company and division policies and procedures to assist with problem resolution for customer inquiry.
  • Minimal travel may be required and as directed by leadership.
  • Perform other related duties and/or work as assigned.

Job Qualifications

Required:

  • Post-secondary Degree/Diploma required
  • English proficiency in speaking reading writing abilities required.
  • Minimum of 4-5 Years relevant work experience within the Customer Service or Sales Operations landscape.
  • Ability to think creatively to innovate new ideas.
  • Strong in cross-departmental collaboration.
  • Strong analytical abilities.
  • Excellent communication skills.
  • Demonstrates strong organizational skills.
  • Extremely detail oriented.
  • Motivated, results oriented and persistent.
  • Proactive/takes initiative.
  • Maintains a positive attitude and works well within a team environment.
  • Handles stressful situations in a fast paced environment.
  • Effectively prioritizes workload/time management.
  • Excellent verbal and written communication/customer service skills.
  • Ability to work flexible hours.

 

Preferred:

  • Experience with Datasweep, SalesForce, Service Cloud, CRM or SAP preferred.
  • Medium Microsoft Office skills required, advanced Microsoft Office skills preferred.

 

The anticipated starting base pay range for this full-time position working at this location is $60,823.00 to $82,111.00 plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture. 

 

Equitable Offerings you can count on:

  • Competitive salaries, annual bonus

  • Comprehensive medical benefits and pension plan

  • Generous Paid Vacation and Sick Time

  • Paid Parental Leave and Adoption Assistance

 

Connected Culture you can embrace:

  • Work-life integrated culture that supports an employee centric mindset

  • Offers onsite, hybrid and field work environments

  • Paid volunteering and charitable donation/match programs

  • Employee Resource Groups

  • Dedicated Training Resources and Learning & Development Programs

  • Paid Educational Assistance

 

Are you ready to be a part of our team?

Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks.

 

        

 

Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications.

 

Artificial Intelligence is not being utilized in the Olympus hiring process.

 

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states. 

 

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

 

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

 

You Belong at Olympus

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.

 

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected]. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

 

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

 

Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || Customer Service 

Related keywords

CRMSalesforceService CloudSAPDatasweepMicrosoft OfficeKPISales OperationsOrder ManagementMedical TechnologyHealthcareSales EnablementAnalytics

About Olympus America Inc

LinkedIn
Industry
Medical Equipment Manufacturing
Company size
2-10 employees
Headquarters
Savage, Minnesota
LinkedIn followers
407

Olympus America Inc is a medical devices company based out of 13000 Yosemite Ave S, Savage, Minnesota, United States.

Offices: 13000 Yosemite Ave S, Savage, Minnesota 55378-2465, US

View all jobs at Olympus America Inc

About Olympus America Inc

LinkedIn
Industry
Medical Equipment Manufacturing
Company size
2-10 employees
Headquarters
Savage, Minnesota
LinkedIn followers
407

Olympus America Inc is a medical devices company based out of 13000 Yosemite Ave S, Savage, Minnesota, United States.

Offices: 13000 Yosemite Ave S, Savage, Minnesota 55378-2465, US

View all jobs at Olympus America Inc

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